Communications Manager
Key Responsibilities:
We are looking for an
inquisitive and well organised person with an acute sense of news and
storytelling who will partner with our staff to manage and produce internal
communications for them in 90+ offices across the world. The role includes
working with others to communicate World Vision’s work and global business
related news in ways that staff find appealing.
Key Responsibilities:
- Enable
and lead a multi-country internal communications approach to help staff be
informed of and engaged with what is happening in the global organisation.
- Deliver
effective internal communications channels and apply learning to future
plans.
- Ensure
that global communications reaching staff is audience-centric, respectful
of their time and workload, engaging and purposeful.
- Establish
mechanisms to help staff make quick informed decisions as to which global
news and stories are relevant or interesting to them.
- Produce,
curate, and edit high quality content, and lead global internal editorial
processes.
- Use
data, facts, information, and personal accounts to create storytelling and
news for a variety of global internal audiences, often repurposing,
following up on, and editing content to show impact, and emotional or
human connection.
- Develop
new communications styles to enhance internal understanding of
organisational strategic priorities. Interpret and translate complex
organisational ideas into simple and engaging language to help staff
understand and champion work that they may be less familiar with.
- Develop
and grow relationships of influence and partnerships with communicators in
all World Vision offices to ensure representation and include their voices
in internal communications channels.
- Coach
content providers, of all seniority levels, on audience-centric content
creation and storytelling and uphold quality storytelling for the
organisation.
- Partner
with other team members to communicate global organisational story
projects to staff and promote engagement and participation.
Knowledge, Skills & Experience:
- Proficiency
in spoken and written English.
- Minimum
of 7 years working in written communications and managing communications
channels.
- Excellent
writing and editing skills, with a commitment to storytelling quality.
- Ability
to write the same story in different ways, depending on channel, purpose,
and audience.
- Ability
to emotionally move and engage a variety of audiences.
- Demonstrates
creative ways of storytelling.
- Diplomatic
and assertive, able to influence staff at all levels.
- Translates
technical and policy information into clear and concise content; Able to
synthesise information.
- Audience
oriented.
- Interviewing
skills and ability to create safe spaces for dialogue.
- Appreciates
multi-cultural environments, demonstrates cultural sensitivities, and shows
a commitment to diversity.
- Committed
to child and adult safeguarding and protection.
- Able
to priortise according to strategic need.
- Accountable
for on-time delivery and is deadline oriented.
- Self-starter
and able to initiate and progress work without immediate supervision.
- Collaborative
and a team player.
- Strategic
and critical thinker, and moves easily between high-level concepts and
detailed features.
- Advanced
degree in Writing, Communications, Journalism, Change Management or
Organisational Development.
- Ability
to travel up to 5%
- Spanish
or/ and French are desirable.
Preferred Skills, Knowledge and Experience:
- Experience
working through or managing others.
- Facilitation
skills.
- Not
driven by pleasing people.
- Interpersonal
skills, with an ability to understand nuances in people’s behaviour,
communications, and actions.
How to Apply
Applicant Types Accepted:
Local Applicants Only