Company: Rattan Direct & Lifestyle Furniture,
Title: E-Commerce and Website Administration Assistant,
Industry: E-Commerce
Online Retail Business,
Location: Nairobi,
Salary: Competitive,
Rattan Direct & Lifestyle Furniture is looking to hire an exceptionally organized E-commerce and Website Administration Assistant The role will be focused around ensuring we are maximising all opportunities to engage and convert customers visiting our website, as well as maintaining and optimizing our product portfolio.
The ideal candidate will be detail orientated, comfortable with MS Excel and will have previous experience with an ecommerce CMS platform, ideally Magento 2.Role &
Responsibilities
- Managing e-commerce
platform (Magento 2) for two brands.
- Support the Sales,
Marketing & e-commerce team to develop and deliver the online trade
and promotional plan, working closely with internal teams and suppliers.
- Support the brand and
content team to launch and run marketing and brand campaigns, supporting
with maintenance of visuals for the website e.g., product imagery and
banners.
- Product Management:
Updating and uploading products, product information, pricing changes,
product taxonomy and SEO redirects.
- Daily review and
maintenance of website merchandising using Klevu platform
- Update website content
aligned with the content strategy, supporting with writing and uploading
new product descriptions, uploading video URLs and imagery on category
pages and landing pages.
- Support with trading
across wider marketplaces i.e. eBay, Amazon, WayFair & ManoMano etc
- Manage online conversion
tactics and tools such as Website Countdown Timers, Social Proofing &
Live Chat
- Support with website
data capture by managing web popups and forms
- Manage product reviews
on the website
- Clear understanding of
the customer journey and the audience for each brand
- Good copywriting and
proofreading skills
- Conduct Competitor
Analysis in collaboration with the marketing executive, including
monitoring competitor promotions, messaging and pricing.
- Provide social commerce
support.
- Support in reporting
using Google Analytics.
Qualifications and
requirements
- Diploma/Degree
in a business related field
- Minimum 2
years’ experience in the same or similar role
- Experience with an ecommerce platform,
ideally Magento 2
- Strong attention to detail and proofreading
skills.
- UK eBay/Amazon Marketplace Experience
desirable
- Good Microsoft Excel skills.
- Detail orientated and
highly organised
- Creative and
enthusiastic
- Fun! We work hard, but
place trust in one another and work as a team
How to Apply
If you meet the above
criteria kindly click the link below to apply;
https://assessment.testgorilla.com/testtaker/publicinvitation/7435b2f4-e775-4d50-9234-60f3c29f158c
