5 Business Development Officers Jobs in Kenya

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5 Business Development Officers Jobs in Kenya

Our client in the Telecommunications sector seeks to recruit Business Development Officers; whose main responsibility will be to develop and maintain excellent relations with new and existing corporate customers resulting in increased levels of customer retention and growth of revenues.

Location: Nairobi

Number of positions: 5

Key Responsibilities

·  Achieve the Corporate sales targets as set by management and execute sales growth action plans in the markets

·  Identify new operations, and share with Key Account Manager for closure where necessary.

·  Develop and demonstrate a thorough understanding of the partner and customer’s business for the assigned area.

·  Address and resolve escalated issues from customers and forecast and maintain sales plan with customers for the assigned area.

·  Determine required solution for the customer with a focus on cross-and up selling of products and services

·  Contribute positively to cost savings target of the business.

·  Build and maintain relationships with key customers and facilitate the continuous growth of the customer base for the business.

·  Ensure accuracy of the first bill as signed and full adherence of the signed contract.

·  Continuously ensure alignment with marketing, branding and communications procedures.

·  Compile and execute action plans to grow the customer and partner footprint for the assigned area.

·  Forecast and monitor sales for the relevant market segments for appointed clientele.

·  Provide insights in the growth strategies in conjunction with partners and customers to drive business growth for appointed area.

·  Facilitate and maintain the development of communication channels on all levels to prevent breakdown in information flow.

·  Support sales administration team with required information for sales order management. Support the finance team in Money Collection and issue resolution.

·  Conduct analysis of customer, partners and sales metrics, costs and categories to help make informed business decisions.

Deliverable for this role

·  Sales targets – Delivering assigned sales targets on revenues, airtime, internet, data and devices.

·  Availability – ensuring availability of products & services within the markets/areas.

·  Reports – sharing reports as required.

Qualifications- Academic and Professional Experience

·  Bachelor’s degree with sales background or other sales related qualifications

·  3-5 years in Sales and Marketing, IT Sales management, Business administration and management and or Relationship Management.


·  Knowledge of the telecommunications industry.

·  Sales Management / Processes

·  Analytical skills / Critical thinking

·  Client focus & Results orientation

·  Business acumen and Strategic orientation / Quick decision making.

To Apply:

Applicants who meet the requirements stated above should send their application letter and detailed CVs with a day– time Telephone number to the email address: jobs1@hcsafrica.com with Business Development Advisor-Telecommunication on the Subject line.