Personal Banker
To provide branch-based personal banking sales and service
facility to individual customers requiring standardized financial product and
service solutions.
Reports to: Branch Manager
Location: Mombasa Branch
Responsibilities
- Meet personal banking sales targets both in a
number of accounts, Deposits, and Personal Loans through recruiting new
customers and cross-selling to existing customers.
- Generate target audience lists and sales call
plans; implement and make call reports as well as customer visits
- Identify business opportunities around salary
processing schemes, signing MOUs for personal loans & High net worth
individuals.
- Relationship management of existing personal
banking customers.
- Grow Personal Accounts, personal loan book, and
income
- Handling and monitoring customer inquiries and
complaints effectively to ensure retention and loyalty
- Ensures that all new businesses are in line with
AML/ KYC and CTF laws and regulations and customer information is regularly
updated.
- Ensure adherence of all bank’s prescribed
processes, standard operating procedures, and central bank requirements.
- Responsible for identifying and reporting
potential and actual Money Laundering Risk, including suspicious
transactions in accordance with the laid down AML policies &
procedures.
- Under Asset products, will be responsible for
growing and managing Check off loans, Salary loans, Salary Advance, and
Digital Products & Services, as well as retaining customer base on
Salary Accounts, Savings Accounts, and Junior Accounts.
Qualifications
- Bachelor’s degree in Commerce/Business related
field.
- Have a minimum of 3 year working in the Banking
Industry with exposure in Micro and SME businesses
- Sound knowledge of the Banking Act and the regulatory
framework in the Financial Services Industry
- Able to apply financial knowledge and skills to
achieve business goals
- Able to identify and minimize potential and
inherent risks in banking
- Communicates effectively and can explain complex
Business issues
- Track record of motivating, managing, and
developing individuals and teams to achieve results
How to Apply
Apply By: 2nd, September 2022
