Support Services Assistant
EF: TNH/HRD/SSA/07/2022
Reporting to the Support
Services Officer, the successful candidate will be responsible for coordinating
and monitoring the operations of Outsourced and transport services in the
Hospital to ensure efficient and timely service provision.
Responsibilities
- Liaising with key contacts of outsourced service
providers working in the Hospital to provide support and ensure that the
services are satisfactorily carried out i.e.,
- fumigation & pest control, gardening &
Landscaping, management of drinking water dispensers.
- Coordinating logistic operations of all courier
services to ensure timely and costeffective delivery of all assignments.
- Assisting in the coordination of routine and
special transport requests made from the various departments.
- Ensuring that all Hospital vehicles are well
maintained and serviced regularly, and any defects or requirements are
reported to the Support Services Officer.
- Ensuring that the duty rota is adhered to by the
Drivers.
- Assisting in service level analysis.
- Monitoring Standard Operating Procedures.
- Ensuring accurate preparation of daily, weekly and
monthly reports and all relevant records are maintained for transport and
outsourced services.
- Give a weekly report on the physical condition of
vehicles and motor bikes.
- Ensuring high quality customer orientated service
is always delivered which meets performance monitoring and quality
requirements.
- Ensuring that all drivers are adequately trained
on vehicles operations and techniques to achieve high working standards.
- Do a daily inspection on gardening &
landscaping and fumigation services and all vehicles and motorbikes.
- Ensure all vehicles and motor bikes are cleaned
daily.
- Does spot checks on all team members grooming.
- Performing any other duties as may be assigned
from time to time. Any other responsibilities that may be assigned to the
job holder by the supervisor from time to time.
Qualifications
- Degree in Business Administration or related field
- Four (4) years’ progressive work experience in a
busy environment.
- Valid Driving license will be an added advantage
- Experience in logistics management will be an
added advantage.
- Competent in computer application/IT literate.
- Excellent planning, supervisory, problem-solving,
customer service and organization skills.
- Flexible and able to complete tasks within the
stipulated timeframe.
- Ability to work with minimal supervision.
- Ability to prioritize task work.
- Maintain professional standards in compliance with
applicable policies and procedures
How to Apply
If your background,
experience and competence match the above specifications, please send us your
application (cover letter & CV/Resume) quoting the job reference number and
full contact details of 3 referees, to reach the undersigned not later than 5th August 2022. Only
shortlisted candidates will be contacted. We shall ONLY accept ONLINE
applications and contact SHORTLISTED candidates.
Director Human Resources
& Operations
The Nairobi Hospital
P.O. Box 30026 – 00100
NAIROBI
Email: recruitment@nbihosp.org