VACANCY: SHOP OPERATIONS ASSISTANT
LOCATION: NAIROBI
STARTING DATE: IMMEDIATELY
Who are we?
Kilimall is
Kenya’s largest online shopping mall. It was launched in July 2014 with the
missionof becoming the No.1 E-commerce platform in Africa.
Kilimall serves a retail customer base that continues to grow exponentially, offering products that spanvarious categories designed to ensure optimum levels of convenience and customer satisfaction withtheretail process; order delivery-tracking, dedicated customer service support, and many other premium services.
We invite you to be part
of our team by submitting your application to the following role bases in
Nairobi.
SHOP OPERATIONS ASSISTANT
We are looking for
outstanding candidates to apply for a vacant position in the capacity of
ShopOperations Assistant, in our Shop Operation Department. As a Shop
Operations Assistant, your roll will entail;
Duties & Responsibilities
- Responsible
for SOP store sales and profits
- Maintaining
good relationship with vendors by maintaining competitive prices and stock
stability.
- 3.
Provide exceptional customer service and resolve customer complains.
- Communicate,
execute, and manage e-marketing plans in cooperation with other
teammembers.
- 5.
Use different e-marketing channels such as social media (Facebook/Twitter)
and search engineoptimization.
- Assisting
process daily orders and after sale application.
- Manage
store operational issues, including joining into campaign, physical
inventories, price changes, etc.
- Verification
of vendor payment amount.
Qualifications
Required Skills and Competencies:
∙ Minimum of a
Bachelor’s degree in any related course.
∙ Relevant
experience in purchasing and resource development is preferred ∙ Highly
motivated, entrepreneurial, self-starter
∙ Proactive and a
strong sense of responsibility and ability to work independently ∙ Organized
with an ability to work under pressure
∙ A proven record
of effective acquisition of customers traffic.
∙ Stakeholder and
relationship management skills.
∙ Data analysis
skills
∙ Creative,
analytical, able to find simple solutions to complex problems ∙ Outstanding
communication skills, both written and verbal
How to Apply
Are you interested in this position and do you meet the minimum
requirements? Apply by sendinganemail with your CV and a convincing cover letter to recruitment@kilimall.com. clearly
stating the subject heading “SHOP OPERATIONS
ASSISTANT” by 19 th July 2022. Kindly also state your current and expected
remuneration in your CV.
Due to the high volume of applications received only shortlisted
candidates will be contacted.