Customer Care Assistant
REF: KFCB/HR/4/2022
Terms of Service: Permanent & Pensionable
Grade: KFCB 8
Job Purpose: Responsible for providing assistance to Customer Care
office as an interface between internal and external customers
Responsibilities
- Compiling daily visitors’
register;
- Compiling daily reports;
- Providing relevant information
to visitors;
- Responding to visitors’
queries;
- Recording visitors’ personal
details;
- Receiving, guiding and
directing visitors to designated offices and areas; and
- Issuing visitors’ passes.
- Any other duty as assigned by
the supervisor from time to time.
Qualifications
- Diploma in Customer Service,
Public Relations, Hospitality Management, International Relations and
Diplomacy, Communication Management, Event Management, Front Office or
equivalent qualification from a recognized institution;
- Proficiency in Computer
applications
How to Apply
Candidates who meet the requirements are advised to send their
applications through the address provided below, citing the reference number of
the position being applied for. Applications should be accompanied by detailed
curriculum vitae, copies of academic and professional certificates, and
National Identity Card.
All applications should reach the Board on or before Monday,15th
August 2022
Please note:
Applicants should provide all the details requested for in the
advertisement
Only shortlisted and successful applicants will be contacted
Canvassing in any form will lead to automatic disqualification
Shortlisted candidates shall be required to produce originals of
their National Identity Card, academic and professional certificates and
transcript during the interviews
Chief Executive Officer
Kenya Film Classification
Board
Uchumi House, 15th
Floor along Agakhan Walk
P.O. Box 44226-00100
Nairobi
