Dispatch Clerk – Pharmaceutical
Roles &
Responsibilities
- Receive dispatch orders to determine what is
required in terms of dispatch work and coordination with the delivery
team.
- Sort out dispatch orders according to timelines
and locations and decide which delivery team to assign them to with
convenient route plans.
- Create work orders and templates for dispatch team
and provide them with information on routes and timelines.
- Assist dispatch team in determining short and safe
routes to destinations, to ensure timely and accurate deliveries.
- Keep in constant contact with dispatch team to
ensure that they are on accurate routes, and will deliver on time.
- Supervise the loading and unloading of items from
delivery trucks, ensuring that the right ones are loaded for
delivery/dispatch purposes.
- Monitor routes and status of field units to
coordinate and prioritize their schedule.
- Provide relevant field units with information
about orders, obstacles and requirements.
- Ensure that dispatch teams keep their delivery
vehicles in good working condition.
- Track deliveries or dispatch teams to determine
their specific locations, for the purpose of informing customers.
- Create and maintain logs of dispatch activities
managed, and overseen during the shift, in sync with established
procedures.
- Enter data in computer system and maintain logs
and records of calls, activities and other information record and keep
track of relevant details necessary for reference in matters deliveries
for the company and customers.
- Receive emergency and non-emergency calls and
record significant information.
- Address rising issues, problems and requests from
dispatch team, staff and customers by transmitting information or
providing solutions.
Requirements
- Diploma in Supply Chain, Logistics, Business
Administration or related field
- 1+ year of work experience in a busy distribution
set up
- Ability to multitask and prioritize work
- Attention to detail
- Good computer skills (working knowledge of ERP
preferred)
- Knowledge of basic stock taking procedures
- Good report writing skills
- Flexibility with change in work shifts
- Honesty, integrity, and ethics
- Ability to relay information in a fast-paced
environment.
How to Apply
Please send your
applications to jobs@alternatedoors.co.ke
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