VACANCY: SHOP OPERATIONS ASSISTANT
LOCATION:
NAIROBI
STARTING DATE:
IMMEDIATELY
Who are we?
Kilimall is Kenya’s
largest online shopping mall. It was launched in July 2014 with the mission of
becoming the No.1 E-commerce platform in Africa.
Kilimall serves a retail
customer base that continues to grow exponentially, offering products that span
various categories designed to ensure optimum levels of convenience and
customer satisfaction with the retail process; order delivery-tracking,
dedicated customer service support, and many other premium services.
We invite you to be part of our team by submitting your application to the following role bases in Nairobi.
SHOP OPERATIONS
ASSISTANT
We are looking for
outstanding candidates to apply for a vacant position in the capacity of Shop
Operations Assistant, in our Shop Operation Department. As a Shop Operations Assistant,
your roll will entail;
RESPONSIBILITIES:
- Responsible for SOP store sales and profits
- Maintaining a good relationship with vendors by
maintaining competitive prices and stock
- Provide exceptional customer service and resolve
customer
- Communicate, execute, and manage e-marketing plans
in cooperation with another team
- Use different e-marketing channels such as social
media (Facebook/Twitter) and search engine
- Assisting process daily orders and after-sale
- Manage store operational issues, including joining
into a campaign, physical inventories, price changes,
- Verification of vendor payment
WHO ARE YOU?
Required Skills and
Competencies:
- Minimum of a Bachelor’s degree in any related
- Relevant experience in purchasing and resource
development is preferred
- Highly motivated, entrepreneurial, self-starter
- Proactive and a strong sense of responsibility and
ability to work independently
- Organized with an ability to work under pressure
- A proven record of effective acquisition of
customers
- Stakeholder and relationship management
- Data analysis skills
- Creative, analytical, able to find simple
solutions to complex problems
- Outstanding communication skills, both written and
verbal
How To Apply
Are you interested in
this position and do you meet the minimum requirements? Apply by sending an
email with your CV and a convincing cover letter to recruitment@kilimall.com. clearly stating the subject heading “SHOP OPERATIONS ASSISTANT”
by 21st March 2022. Kindly
also state your current
and expected remuneration in your CV. Due to the high volume of
applications received only shortlisted candidates will be contacted.