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Customer Care Executive Job in Kenya

Our client is seeking to engage the services of A Customer Care/ Marketing Executive with experience in the LEGAL INDUSTRY to join their offices in Nairobi, Kenya.

Responsibilities

  •  Receiving visitors and directing them to appropriate offices.
  • Supporting dispatch of documents.
  •  Responding to emails.
  • Typing, photocopying and scanning of documents.
  •  Maintaining safe and clean reception area.
  • Performing other relevant work as may be assigned.
  • Run social media channels (e.g. Twitter, Facebook and LinkedIn) to enhance audience engagement.
  •   Organize and attend events such as conferences, seminars, receptions and exhibitions.
  •  Arrange the effective distribution of marketing materials.
  • Maintain and update customer databases.
  • Conduct market research, for example using customer questionnaires.
  • Develop relationships with key stakeholders, both internal and external.
  •  Managing campaigns on social media.
  • Coordinating internal marketing and an organization’s culture.
  • Communicate with target audiences and build and develop customer relationships.

 Qualifications

  • Business related degree/diploma.
  • Minimum 1 – 2 years’ experience as a Customer Care representative.
  • Ability to interact with people at all levels.
  • Excellent communication skills.
  • Ability to multi-task.
  • Sound customer service skills
  • Ability to work under pressure.
  • Presentable & phone skills.
  • Age between 25-30 years

 

How to Apply 

Candidates who meet the requirements above to send CVs to vacancies@peoplefoco.co.ke by 7th February, 2022. Clearly Indicate ‘Front office – Law firm’ on the subject of the email.

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