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Assistant Executive Housekeeper Job in Kenya

Inspiring and engaging as Assistant Executive Housekeeper, you will show your leadership and interpersonal strengths to maximize the Rooms Operations, and ensure an exceptional guest journey.

What is in it for you:

  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our Academies and the opportunity to earn qualifications while you work
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21 

Responsibilities

Reporting to the Executive Housekeeper, responsibilities and essential job functions include but are not limited to the following: 

  • Assist with the leadership and management of  all aspects of the Housekeeping department and ensure all service standards are followed with friendly and engaging service
  • Assist with handling guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests
  • Assist with creating an environment wherein continuous improvements are made in all areas including employee engagement
  • Engage in effective coaching, counselling and managing the performance of team members
  • Effectively liaise and communicate with all departments to ensure that rooms are available as required
  • Efficiently manage payroll and departmental expenses within budgeted and forecasted guidelines.
  • Responsible for the accrual and forecasting process for the department
  • Responsible for assisting with carrying out the recruitment processes and developing departmental succession plans
  • Maintain an environment that promotes the Health, Safety and Wellness of colleagues and guests
  • Actively participate in hotel committees as required
  • Control all inventory and purchasing for the department, demonstrating an awareness of quality and cost

Qualifications

  • Service focused personality is essential and previous leadership experience required
  • Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Hospitality/Tourism/Hotel Management or equivalent.
  • At least 2 Year(s) of working experience in the related field is required for this position.
  • Prior experience working with Opera or a related system
  • Proven ability to build and maintain good relationships with all stakeholders
  • Communicate thoughts, actions and opportunities clearly with strong networking skills
  • Ability to lead by example, believe in a strong team culture and set the scene for high performance

How to Apply

Apply for the job here

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