Job Title: Front Office / Accounts Assistant
Reports to: Office
Manager
Industry: Health Care
Location: Westlands,
Nairobi.
Description of the Company: Our client is a startup clinic facility seeking highly motivated, responsible and personable individuals. Must be able to professionally perform day-to-day front desk tasks.
Duties &
Responsibilities:
- Greet and receive customers in a timely, friendly
and professional manner;
- Assist all visitors, register new clients and
queue patients to the appropriate service area.
- Assist in scheduling and confirming appointments.
- Answer all phone calls promptly and route calls to
appropriate parties. Document all work related calls including;
- Caller ID.
- Call content and action taken.
- Time of Call.
- Access, alert to or respond to all emails that
come in via the company email.
- Communicate in a professional, friendly and
efficient manner, striving to minimize the amount of time customers spend
awaiting reply or back and forth correspondence.
- Process all financial transactions, cash, checks,
MPESA or credit (insured or scheme) and issue appropriate invoices and
receipts. Follow-up and collection of outstanding payments.
- Update the necessary forms and ledgers in the HIMS
ensuring fidelity of data.
- Petty cash management.
- Process all claim or output documentation
inclusive of insurance and scheme claim forms, medical reports, lab
results and medical correspondence.
- Work cooperatively with the clinical team as well
as HR, ICT, Finance and Marketing partners.
- Develop a working relation with insurance and
client scheme partners and ensuring timely dispatch of claim forms,
invoices and statements.
- Attend all department and staff meetings.
- Other duties as assigned, detailed and agreed on
with management.
- Be friendly, professional, courteous and efficient
when working with all customers and employees.
Qualifications
- KATC or CPA 1.
- KCSE C minus with at minimum C in English and
Mathematics.
- Excellent knowledge of MS Office (especially Excel
and Word)
- Knowledge of office management and basic
bookkeeping
- Proficient in English (oral and written)
- Strong communication and people skills
- Good organizational and multi-tasking abilities
- Problem-solving skills
- Customer service orientation)
What to expect as an
employee;
- 1-year contract, renewable.
- Gross Salary: Kes. 25,000 – 40,000
- Inpatient Medical Cover.
- WIBA
- 21 days’ annual leave.
How to Apply
Interested and qualified
candidates to send their resumes to jobs@gaprecruitment.co.ke latest
by Wednesday 26th January
2022.
Indicate email subject
as Front Office /
Accounts Assistant.