CLIENT SERVICE MANAGER
Our
client, a marketing, advertising and events management company is seeking to
hire a competent Client Service Manager in Nairobi
Responsibilities
- Deliver exceptional customer service to clients
- Growing the business and building the brand value
by developing, implementing and monitoring of the marketing/events/sales
strategies, policies, processes & procedures in line with the Business
strategy.
- Lead in the development of the Company’s
communication strategy consistent to the services, positioning and
messaging that differentiates us in the market
- Maintain existing business with current clients,
grow business relationships with current clients and assist in bringing
new clients on board by generating and evaluating customer/product needs
through research, market analysis, competitor activities in order to
pro-actively identify, recommend and pursue new business opportunities,
solutions, products & services.
- Responsible for collaborating with different
work groups and departments to improve customer support programs and
enhance customer satisfaction.
Qualifications
- Degree / Diploma in Business Administration
- At least 4 years’ experience in client service in
a media, marketing& advertising or events companies. BTL experience
highly preferred.
How to Apply
Interested and qualified
candidates to send their resumes to frank.vacancies@yahoo.comon or before 10th December
2021
ONLY SHORTLISTED
CANDIDATES WILL BE CONTACTED.
