Customer Care Executive Job at Baus Optical, Kenya
Baus Optical Company
Limited is a key player in the optics industry in Kenya. To support her growth
strategies, the company is inviting applications from qualified candidates for
the position of Customer Care Executive.
Duties & Responsibilities:
- Following up on clients to constantly ensure we
meet our service standards
- Responding to clients enquiries through phone
calls, messages and emails
- Ensuring all clients complaints are sorted within
the shortest time possible
- Doing weekly, monthly and annual reports to the
Head of Department regarding customer service
- Any other role that may be assigned by supervisor
or senior manager
Qualifications and
Experience
- Diploma or degree in Business Management or any
related Course.
- At least 2 Years’ experience in Customer care
position with sales experience as an added advantage
- People Management skills.
- Pleasant personality & Good interpersonal
skills.
- Knowledge & Competencies of Computer skills.
- Planning skills and Communication Skills (Written
and oral).
- Keen to Detail
- Integrity, Professionalism and Unquestionable
ethics.
How
To Apply
Interested and qualified
candidates should forward their CV to: hr@bausoptical.co.ke using the position
as subject of email.