Change Evaluation Analyst
The Position:
Relationship Management’ Department primarily role is to serve as the linkage between the Technology Division and the rest of the Bank. The Department role is to foster communication and collaboration between Technology and other teams and serves as the lead role in enabling the Bank to achieve their objectives through the effective use of Technology.
The purpose of this role is responsible for bridging the gap
between Technology and the business using data analytics to assess processes,
determine requirements and deliver data-driven recommendations and reports to
stakeholders. They must articulate business ideas but also balance them against
what is technologically feasible and financially and functionally reasonable.
Key Responsibilities:
- Create
transparency about upcoming business initiatives, the current demand
pipeline, the current IT change execution performance, capacity situation.
- Provide
support to manage and guide businesses in improving processes, products,
services, and software through data analysis.
- Create
a detailed business analysis, outlining problems, opportunities, and
solutions for a business.
- Define
prioritizing requirements and get feedback and approval on requirements
i.e. What do the systems need to do, how do they do it, who do we need to
get input from, and how do we get everyone to agree on what we need to do
before we go and do it?
- Support
the demand manager to provide ways and means to optimize the change
delivery pipeline providing stakeholder visibility and ensuring efficient
delivery.
- Monitor
IT Change Demand pipeline ensuring constraints are identified and flagged
for action by relevant stakeholders.
- Provide
support to the stakeholders to entrench Agile Change management process
and monitoring the performance of change against expected benefits.
- Create
awareness and continuous educate on the change management processes,
policies, guidelines, and stakeholder roles in the process.
Qualifications
For the above position, the successful applicant should have the
following:
- Bachelor’s
degree in Computer Science/ Business Technology/ Statistics or related
field from a recognized university.
- Certification
in both ITIL Foundation and PRINCE2 or PMP.
- 3
years technology experience with at least 3 years’ experience in:
- At
least two IT disciplines such as (Project Management, Service Management,
Agile Software Delivery, IT Governance, and IT Support in a multitier environment).
- Leading
formal Change Management framework.
- Experience
in Data Analysis & Management Reporting.
- Exposure
to multiple, diverse technologies and processing environments
Information Security Specialist (Email & Cloud)
The Position:
The Bank’s Group
Information Security Department is charged with the responsibility of
protecting and safeguarding KCB Group’s information assets.
The Information Security
Specialist (Email and Cloud) is responsible for maintaining the integrity and
confidentiality of the organization’s data while in use, in motion and in situ,
through preventing, detecting, and resolving security threats to KCB Group
email, collaboration, and cloud infrastructures. The holder is also responsible
for the deployment, testing and maintenance of security solutions for email,
collaboration, and cloud infrastructure.
Key Responsibilities
- Administer, optimize, and
support the Bank’s email security solutions, perimeter email security,
collaboration security, and cloud-based security solutions in compliance
with the Bank’s policies and standards.
- Collaborate with the
Cybersecurity Intelligence and Security Operations Centre (CiSOC) in the
continuous monitoring and defence of the Bank’s email, collaboration, and
cloud infrastructure for cybersecurity threat indicators, assist to
detect, report, and respond to email, collaboration, and cloud security
violations/incidents.
- Appropriately and practically
defend the Bank’s cloud deployments, email, and collaboration
infrastructure, in accordance with established policies, procedures,
guidelines and practices.
- Develop Email, Collaboration,
and Cloud Security Policies and Minimum Configuration Baseline Standards
in line with industry best practices and technologies commensurate with
risk and regulatory requirements and implementing the same cost
effectively.
- Define, create, and deliver
compliance reports and relevant metrics in Email, Collaboration, and Cloud
security to senior management, utilizing automation where deemed fit.
- Provide technical email and cloud
security related support to projects from inception through to successful
implementation in a bid to ensure that email security and overall cloud
security is built in from project inception.
- Drive the adoption of cloud
security solutions, working collaboratively with other Information
Security specialists and teams to identify, implement and monitor such
security solutions.
- Conduct continuous audit of
email and cloud infrastructure security configuration of all email and
cloud infrastructure, including but not limited to Exchange, Email
Security Gateways, Azure cloud, and Office 365 tools to provide optimum
security, performance, and availability.
- Provide input into Information
Security risk and control self-assessments by leveraging specialized
knowledge in email, collaboration, and cloud security.
- Research on and provide
technical email, collaboration, and cloud security expertise in the Group
Information Security department.
Qualifications
For the above position,
the successful applicant should have the following:
- Bachelor’s degree in IT/ Computer Science/
Telecommunications/ Engineering (Electrical or Electronic) or related
field.
- Professional Qualifications in CISSP/ CCSP/
Microsoft Security Certification/ Azure Security Engineer/ Microsoft 365
Certified Security Administrator.
- A minimum of 5 years’ experience in Information
Technology; with at least 3 years’ experience in Information
Security.
- 2 years’ experience in Email and Cloud Security
Administration (Secure Email Gateway, Azure Security, Office 365 Security.
- 2 years’ experience in System/ Database/ Network
Administration.
- Experience in Banking Operations is desired.
Data Protection Officer
The Position:
Reporting to the Group
Chief Risk Officer, the Data Protection Officer will oversee the Bank’s data
protection strategy, implementation of data protection principles and ensuring
effective compliance across the Bank.
Responsibilities
- Act as the primary point of contact within the
Bank for members of staff, regulators, and any relevant data protection
authorities.
- Ensure the Bank’s policy is in accordance with the
Data Protection Act, 2019.
- Evaluate the existing data protection framework
and identify areas of non or partial compliance and rectify any issues.
- Conduct regular assessment to ensure the Bank’s
compliance with the data protection laws.
- Will be responsible for devising training plans
and providing training to staff regarding data compliance for those who
are involved in processing sensitive and personal data to raise levels of
awareness of data protection issues throughout the business. He/she will
also provide data protection advice and support members of staff.
- Be proactive in horizon scanning for proposed and
actual changes to data protection laws and guidance to ensure awareness of
changes in the regulatory environment, and to advise the business on how
to be market-leading in its data protection strategy.
- Review and advise the business teams in relation
to data subject access requests and support the teams to provide
responses. Advise the business teams on any matters in relation to data
protection compliance.
- Promote a culture of data protection compliance
across all units of the organization.
- Identify and evaluate the Bank’s data processing
activities and keep the Bank’s data processing inventory updated at all
times.
- Take ownership of data protection documentation
and reporting requirements, including records of processing activities,
data protection impact assessments, data incident records and data breach
reporting, and conduct periodic compliance assessments of these.
- Responding to data subjects to inform them about
how their personal data is being used and what measures the Bank has put
in place to protect their data.
- Offer consultation on how to deal with privacy
breaches.
- Work collaboratively and proactively with the
legal and compliance team in relation to data protection issues.
- Inform and advise the Data Controller or Data
Processor on all matters related to data protection.
- Perform other related duties as emanates from the
post, as and when assigned by the Supervisor.
Qualifications
For the above position,
the successful applicant should have the following:
- Degree in Information Technology, Legal, Risk
Management or Business-related field
- Hold at least one Data Protection and/or Privacy
certification, CISA, CRISC, CDPSE
- Minimum of 8 years’ experience within a Risk,
Compliance or Legal function, with experience in Privacy Compliance.
- Experience in Data Privacy laws within the region
and/or EU Data Privacy laws.
- Excellent communication skills and the ability to
establish and maintain trust and credibility at all levels
- Able to work under pressure and meet deadlines.
- Proficient in the use of Microsoft Office products
- Ability to lead, influence and drive change
initiatives in support of business strategies within the department/unit
- Demonstrated business acumen – able to create
strategy and actions that impact business success.
- Creativity and innovation skills, with ability to
use technology and other modern tools to drive decision making and
implementation.
- Professionalism and integrity in line with the
Bank values.
- High-level oral and written communication skills.
- Strong analytical skills with the ability to
understand complex information and communicate this in a non-specialist
format to the wider business.
- A proven ability to provide independent, objective
views of risk and innovative solutions to problems, with the capability to
articulate these up to board level.
- Personal motivation and drive exhibited through
commitment to hard work, continuous improvement, and achievement of goals.
- Good customer relationship management skills
(internal and external customers)
- Risk awareness and focus to demonstrate an
understanding of risk management practices, standards, and regulatory
requirements
- Effective stakeholder management.
Project Governance Analyst
The Position:
Reporting to the Senior
Manager Delivery Governance; the role holder will be responsible for planning,
executing, and finalizing projects according to strict deadlines, within budget
and in adherence to delivery framework. This includes acquiring resources and
coordinating the efforts of team members and third-party contractors or
consultants to deliver projects according to plan. The Project Governance
Analyst will also define the project’s objectives and oversee quality control
throughout its life cycle.
Key Responsibilities:
- Develop full-scale project plans and estimate the
resources and participants needed to achieve project goals.
- Ensure that projects and programs are proceeding
according to scope, schedule, budget and quality standards.
- Determine the frequency and content of status
reports regarding project milestones, deliverable, dependencies, risks and
issues from the project and program team, analyze results and troubleshoot
problem areas.
- Manage the day-to-day project activities and
resources, chairs/coordinates the project management team meetings. Manage
project execution to ensure adherence to budget, schedule, and scope.
- Sets and tracks project milestones; manages and
accounts for unforeseen delays, realignment of schedules and expectations
as needed.
- Establishes and implements project communication
plans for independent projects, develop and deliver progress reports while
maintaining an up-to-date projects status updates – publish periodic
project updates [at all stages]
- Schedule and facilitate meetings related to
Technology projects.
- Develop and manage annual budgets for Technology
projects.
- Monitor or track project milestones and
deliverables while monitoring the performance on activities of project
team members.
- Perform risk assessments and develop response
strategies.
- Submit project deliverables, ensuring adherence to
quality standards.
Qualifications
For the above position,
the successful applicant should meet the following criteria:
- Bachelor’s degree in Computer Science, Computer
Engineering, Information Technology, or a related field of study.
- ITIL Foundation/ PRINCE II (Practitioner) / Agile
PM / PMI-ACP / Certified Agile Project Manager (IAPM) / Certified Scrum
Master (CSM).
- Have a minimum of 4 years’ experience in
Technology with at least 2 years in Project Management.
- Exceptional interpersonal skills, including
teamwork, facilitation, and negotiation.
Data Privacy Manager
The Position:
Reporting to the Data
Protection Officer, the Data Privacy Manager will be responsible for the
implementation of data protection principles, monitor compliance, inform /
advise and report on data protection obligations.
Responsibilities
- Review controls implemented by the Bank to inform,
advise and issue recommendations to the business with regards to data
protection, privacy and compliance.
- Regularly training stakeholders involved in data
collection/processing.
- Maintain and update the personal data inventory
for respective locations, ensuring reconciliation with the information
technology asset inventory.
- Monitoring performance and providing advice on the
impact of data protection efforts.
- Assist the Data Protection Officer in conducting
data privacy impact assessments at the initiation of any new/modified
business process, facility, service or technology that shall impact KCB
privacy posture.
- Conduct regular assessment to ensure the Bank’s
compliance with the data protection laws.
- Be proactive in horizon scanning for proposed and
actual changes to data protection laws and guidance to ensure awareness of
changes in the regulatory environment, and to advise the business on how
to be market-leading in its data protection strategy.
- Identify and evaluate the Bank’s data processing
activities and keep the Bank’s data processing inventory updated at all
times.
- Responding to data subjects to inform them about
how their personal data is being used and what measures the Bank has put
in place to protect their data.
- Work collaboratively and proactively with the
legal and compliance team in relation to data protection issues.
- Perform other related duties as emanates from the
post, as and when assigned by the Supervisor.
Qualifications
For the above position,
the successful applicant should have the following:
- Degree in Information Technology, Legal, Risk
Management or Business-related degree
- Professional qualification in one of the
following: CISA / CISM / CRISC / CDPSE or CIPP / CIPM is added advantage
- Minimum of 4 years’ experience within a Risk,
Compliance or Legal function, with experience in Privacy Compliance.
- Experience in Data Privacy Laws within the region
and/or EU Data Privacy laws.
- Excellent communication skills and the ability to
establish and maintain trust and credibility at all levels
- Able to work under pressure and meet deadlines.
- Proficient in the use of Microsoft Office products
- Professionalism and integrity in line with the
Bank values.
- High-level oral and written communication skills.
- A proven ability to provide independent, objective
views of risk and innovative solutions to problems, with the capability to
articulate these up to board level.
- Personal motivation and drive exhibited through
commitment to hard work, continuous improvement, and achievement of goals.
- Good customer relationship management skills
(internal and external customers)
- Risk awareness and focus to demonstrate an
understanding of risk management practices, standards, and regulatory
requirements
- Effective stakeholder management.
Head of Supply Chain Management
The Position:
The job holder is
responsible for providing effective leadership to the supply chain, property
management and transport functions in line with the Group’s strategic business
objectives. He/she will drive supply chain strategy development and
implementation, ensures supply chain, property & transport policies and
procedures are developed, implemented, and observed, and coordinates supply
chain operations to ensure continuous support of the Groups Operations.
Responsibilities
- Strategic leadership and management of all KCB
Group Supply Chain, Facilities & Properties as well as outsourced
activities e.g. property management, cleaning, transport, archiving etc.
- Collaborate with COEs to develop and implement an
integrated SSC procurement strategy; ensure alignment of processes and
activities, ensure external compliance and optimization of the delivery of
catalogue services.
- Collaborate with Business Partners to identify and
implement continuous improvements in processes, systems, and procedures; ensure
that all activities and the deployment of resources within the SSC are
consistent with its mission.
- Ensure operational costs are in line with relevant
budgetary controls; ensure compliance with policy and procedural
directives within the SSC and provide management reporting on SSC
performance.
- Lead in the achievement of SLAs and monitor SLA
compliance within the SSC area and collaborate with Procurement Business
Partners to identify services and activities to support current and future
customer needs.
- Collaborate with Business Partners to identify and
implement continuous improvements in processes, systems, and procedures.
- Manage vendor relationships including outsourced
functions such as property, facilities, and transport to ensure efficient
service delivery and compliance with SLAs; develop the function’s work
plan and budget and ensure adherence to set limits and targets.
- Build, maintain and manage a high performing team
by providing leadership, role clarity, training and career development to
SSC’s leadership and monitor team performance.
- Develop facilities and properties maintenance and
monitoring plans for managing the high-quality standards and appearance of
Banks facilities and properties; manage the supply of Power / Electricity
to all Bank facilities/ Premises.
- Develops and monitors annual facilities
operational and capital budget and spending plan in conjunction with
Finance; manage all bank leases with a view to achieving efficient spend.
Qualifications
For the above position,
the successful applicant should have the following:
- Bachelor’s degree in Procurement, Supply Chain
Management, Finance, Economics, or any other Business-related degree.
- Master’s degree in Procurement, Supply Chain
Management, Finance, Economics, or any other Business Administration
qualification preferred.
- Relevant professional qualifications and
membership – CIPS or KISM.
- Minimum 10 years’ experience in managing a shared
services environment or the procurement function of a business unit
- Minimum 6 years in senior management level
- Experience in procurement, supply chain and
transport management, outsourcing vendor management and change management
projects
How to Apply
The above positions are
demanding roles for which the Bank will provide a competitive remuneration
package to the successful candidates. If you believe you can clearly
demonstrate your abilities to meet the criteria given above, please log in to our Recruitment Portal and submit your
application with a detailed CV.
To be considered your
application must be received by Monday,
6th December 2021
Qualified candidates
with disability are encouraged to apply.
Only shortlisted
candidates will be contacted
NB: In the event that
you are invited to interview for any position, we will require that you provide
us with the following documents:
- National I.D.
- KRA Pin Card
- Birth Certificate of self
- Passport Photo (White Background)
- NSSF Card
- NHIF Card
- Police Clearance Certificate (less than 5 Months
old)
- Academic and Professional certificates, including
official transcripts
- Certificates of Service from previous employers as
applicable
