Customer Service Representative
Shopit Limited is a
fully-fledged purchasing agency catering to the purchasing needs of a wide
variety of clientele in the East African region.We aim at becoming the most
trusted avenue for accessing all world’s products. To achieve this goal we are
looking for like minded individuals to fill this key role:
CUSTOMER SERVICE REPRESENTATIVE
Job responsibilities
- Serve
clients on all modes of engagement e messages, calls, social media and
face to face.
- Provide
accurate, valid and complete information promptly to clients as their
guide through the purchasing process.
- Initiate
the fulfilment process upon payment and keep clients informed and engaged
on the progress of their orders.
- Respond
to all requests for quotation sent through all modes of engagement.
- Ensure
clients’ issues and complaints are addressed speedly and
- Handle
after sale related queries such as
Job qualifications
- Minimum
of 1 year experience.
- Proficiency
in oral AND written English.
- Must
be a proficient computer and internet
- Must
be willing to work six days a week. (Monday – Saturday).
How To Apply
Interested applicants
may share their curriculum vitaes and application letters to