Assistant Fund Administrator
Purpose
The role is accountable
for day to day reconciliation of clients’ accounts with the bank statement and
suspense account. The role will provide seamless and prompt purchase updates
for continuous and better customer experience.
Responsibilities
- Follow up on swift resolute of bank channel
integration challenges.
- Prepare the suspense report and monitor suspense
activity
- Responding to any queries/complaints on purchases
- Confirm disbursement of e-receipts to customers.
- Call clients to verify purchase details.
- Ensure dispatch of monthly member statements
- Follow up and resolve arising member statement
issues
- Contact new clients to confirm receipt of funds,
process flow and product information.
- Reconcile and review all cheque details,
identifying bounced cheques and inform clients.
Qualifications
- A minimum of a Bachelor’s degree in Business or in
a related field
- ACCA/CPA/CIFA (Added advantage)
- Up to two (2) years’ relevant experience.
Skills and
Competencies
- Excellent communication and presentation skills
- Self-driven and self-motivated with demonstrated
effectiveness.
- Ability to solve problems with urgency and
accuracy
- Demonstrated organized and planning abilities.
- Team player and ability to collaborate with other
team players
- Drive process improvements and solutions.
- Can work with minimal supervision and meet
deadlines.
How to Apply
If you have the
aforementioned professional and academic qualifications and you are ready to
execute the above mandate, strictly apply through:https://cic.co.ke/job–application/clearly
indicating the position being applied for.
The application should
reach us by close of business on 19th October,
2021. Please note only short listed candidates will be
contacted. If you do not hear from us by 12th November, 2021 consider
your application unsuccessful.
