Credit Administration Associate
Sokowatch is
transforming communities across Africa by revolutionizing access to essential
goods and services. By connecting small merchants to the digital economy, we
fix inefficient supply chains and provide services previously unavailable to
informal businesses. Sokowatch aims to provide everything a retailer needs, no
wholesalers or banks necessary.
Thousands of retailers across Rwanda, Tanzania, Kenya, and Uganda use Sokowatch’s mobile ordering and delivery platform to receive the goods they need as quickly and cheaply as possible while also accessing growth financing for the first time. We’re looking to grow our team with highly talented and motivated employees who are excited to work in a fast-paced and dynamic startup environment.
Role: Credit Administration Associate
You are responsible for
the execution of Sokowatch’s Financial Services strategy at the branch. You are
the owner of the Sokowatch Financial Services product delivery targets
including working capital financing, asset financing, insurance and other
financial products to come.
Your Mission in our Vision
Financial services will
be the biggest differentiating factor of Sokowatch from its competitors. By
crafting a suite of services/financial products that not only meets the needs
of our customers, but also enhances their earnings potential- Sokowatch will
become an indispensable long-term partner for our customers.
Our strategy is to
provide a world class customer experience with regards to accessing basic
financial services through effective education and signaling that allows our
customers to graduate to more sophisticated financial products. In the
long-run, these more sophisticated financial products will be the profit engine
of the financial services business
Dominate the duka market
across Africa by being their #1 partner for all goods and services by 2021.
Sokowatch aims to be the platform through which our customers access a
comprehensive offering of financial services that allow them to achieve both
their personal and professional goals.
Location: Nairobi, Nakuru, Eldoret, Mombasa
Reporting into: Regional & Key Accounts Manager
Responsibilities
- Managing
customers directly and in liaison with the sales team to ensure:
- Growth
- Ensure
they order the set number of SKUs, and grow their SKUs per order in line
with target
- Ensure
they grow Average Revenue Per User MoM
- Ensure
on-time repayment of credit, with capacity to escalate to ensure
collections
- Monitor
client performance and provide advice in case there’s a slowdown in
business and hedge our risk
- Any
other duties may be assigned.
Qualifications
- Bachelor’s
degree in Accounting, Business Administration, Finance, or similar field.
- Proven
work experience in credit management
- Good
understanding of lending procedures & credit related laws
- At
least 2 years of credit experience.
- Be
willing to regularly travel to customer sites.
- Have
considerable experience with customer negotiations.
How to Apply
