Our client a medical center is currently looking to hire a Medical Receptionist.
Responsibilities
- Ensure an effective and efficient reception
service is provided to patients and any other visitors to the practice.
- Deal with all general enquiries, explain
procedures and make follow-up appointments.
- Be aware of which doctor and nurses are currently
on duty and whether they have arrived.
- Receive and make telephone calls as required.
- Advice patients of relevant charges for relevant
medical services, show direction to the next station that the client would
wish to be served.
- Scheduling & confirming appointments for
procedures, laboratory & imaging tests.
- Maintaining office files and patient records;
Developing and utilizing filing and retrieval systems.
- Maintain patient/ client confidence and protect
operations by keeping information confidential.
- Maintains office supplies inventory by checking
stock; anticipating needs; placing and expediting orders; verifying
receipt.
- Perform duties utilizing specific knowledge of
medical terminology and laboratory / imaging procedures.
- Ensure reception area, offices are clean and free
from dust, spills, clutter and hazards throughout the day.
- Keep a register of doctors’ who have reported to
work against the Duty Rota
Qualifications
- Diploma in Front Office Administration / Nursing
- MUST have at least 2 years’ working experience in
customer care or front desk receptionist in a medical facility
- Knowledge of medical terminology and medical
office procedures
- Good organizational skills, problem-solving skills
and must be able to communicate efficiently with patients and be sensitive
to their needs.
- Knowledge of MS Office, electronic health record
(EHR) systems
How To Apply
Please send your CV
to jobs@alternatedoors.co.ke
