Title: Health Records Information Officer (HRIO) & Front Office
Location: Nairobi
Job description
Provide pleasant,
friendly, and efficient customer care services to internaland external
customers
Duties and
Responsibilities
∙ To provide exemplary customer service to internal and externalcustomers
∙ To handle
comprehensively all enquiries and direct accordingly fromwithin and
externally in a timely way
∙ Give support
services to all staff to ensure good customer service toour
customers
∙ Ensure efficient
and smooth operations of the front office ∙ Give feedback to the
administrator on how to improve
customer care
Qualification and Key
Competencies
∙ Diploma in
Business Administration or Public Relations, Communication, Customer Service
from a recognized institution.
∙ Two years working
experience as a customer care assistant. ∙ Excellent customer care
and communication skills
∙ Managing all
front office operations
∙ Be courteous and
computer literate
∙ Certificate of good
conduct
How to Apply
∙ Interested
candidates are requested to fill and submit online application form on;
∙ Ensure to upload
all your certificates and CV.
∙ We as an
institution are conducting the interviews as we receive the applications and
have not engaged the services of any recruitment agency.
∙ We do not charge
fees at any stage of our recruitment process. ∙ Only shortlisted
candidates will be contacted