JOB TITLE: Administrator
Job Profile
Stellar Physio, a
leading physiotherapy Clinic in Nairobi Kenya is looking to hire a qualified
clinic administrator to lead and coordinate operations at one of our clinics.
The Prospective candidate for this role must fully understand wellness,
physiotherapy, public relations, customer care and people management.
Responsibilities
- Attract, recruit, train and maintain a motivated team
of staff
- Coordinate and coexist with existing medical staff
to ensure seamless flow of clinic operations
- Ensure smooth communication between management and
staff
- Design and implement Policy and procedures to
standardize and streamline operations to the organizational strategic
plan.
- Organize and coordinate internal and external
marketing strategies aimed at attracting new, retaining the existing
clients and re-activating the old clients back to physio
- Manage the day to day activities within budget and
surpass the targets in terms of effectiveness and efficiency
- Maintain and manage inventory in line with company
policy as well as liaise with the finance department to ensure stocks are
replenished in good time
- Leading the marketing team in major partnership
events as well as establishing new long term partnerships
- Perform monthly, quarterly and annual employee
performance reviews and provide constructive feedback on their performance
to help them meet professional goals
- Liaise with medical staff to identify efficiencies
in the facility’s operations
- Ensure compliance with current healthcare
regulations
- Coordinate, organize and manage client database as
well as clinical notes for all clients with maximum confidentiality as
required in the medical field.
- Any other duties that maybe allocated
Qualifications
- Degree or Diploma in Business
administration/Public relations or Human Resource Management
- 5 years prior experience working in a Clinical,
Hospital set up or wellness setting of which 2 years should be of
proven success in leadership roles
- Exceptional written and verbal communication
skills
- Analytical thinking skills and the ability to
exercise sound judgement when making decisions
- Excellent Communication skills, Strong
organizational, time and People management skills with a problem-solving
attitude
- Must be customer service oriented and prepared to
liaise with patients, their families and care providers
- Extremely organized and detail oriented
How to Apply
Prospective candidates
to send a detailed CV detailing current and expected remuneration, three
referees (One must be the current or former employer), Cover letter, copies of
testimonials to primestaffconsult@gmail.com on
or before 31st July 2021.
