Waiters and Waitresses.
Our client in the
hospitality industry is looking to fill in the above positions, to be based in
Nairobi.
Job Purpose
You are responsible for
ensuring that customers have a satisfying dining experience. You are expected
to provide fast, efficient and courteous service. You also discuss coordination
between the kitchen and the dining area and review any customer service issues
from the previous day or shift.
Responsibilities
- Greet
and escort customers to their tables
- Present
menu and provide detailed information when asked (e.g. about portions,
ingredients or potential food allergies)
- Prepare
tables by setting up linens, silverware and glasses
- Inform
customers about the day’s specials
- Offer
menu recommendations upon request
- Up-sell
additional products when appropriate
- Take
accurate food and drinks orders, order slips or by memorization
- Communicate
order details to the kitchen staff
- Serve
food and drink orders
- Check
dishes and kitchenware for cleanliness and presentation and report any
problems
- Arrange
table settings and maintain a tidy dining area
- Deliver
checks and collect bill payments
- Carry
dirty plates, glasses and silverware to kitchen for cleansing
- Meet
with restaurant staff to review daily specials, changes on the menu and
service specifications for reservations (e.g. parties)
- Provide
excellent customer service to guests
Qualifications
- Diploma
in food and beverage management
- A
degree in Hospitality Management is an added advantage
- Proven
work experience as a waiter or waitress (Minimum1 year)
- Strong
organizational and multitasking skills with the ability to perform well in
a fast-paced environment
- Active
listening and effective communication skills
- Team
spirit
- Flexibility
to work in shifts
- Attentiveness
and patience for customers
How to Apply
Qualified candidates
should send their CV and application letter quoting their expected salary to aurumconsultantsltd@gmail.com. This is an urgent position and will remain open
until it’s filled. Only qualified candidates should apply.