Job Purpose
You are responsible for
ensuring that customers have a satisfying fine dining experience. You are
expected to provide fast, efficient and courteous service. You also discuss
coordination between the kitchen and the dining area and review any customer
service issues from the previous day or shift.
Responsibilities
- Present
menu and provide detailed information when asked (e.g. about portions,
ingredients or potential food allergies)
- Prepare
tables by setting up linens, silverware and glasses
- Inform
customers about the day’s specials
- Offer
menu recommendations upon request
- Up-sell
additional products when appropriate
- Take
accurate food and drinks orders, order slips or by memorization
- Communicate
order details to the kitchen staff
- Serve
food and drink orders
- Arrange
table settings and maintain a tidy dining area
- Deliver
checks and collect bill payments
- Carry
dirty plates, glasses and silverware to kitchen for cleaning
- Provide
excellent customer service to guests
Qualifications
- Cert/Diploma
in food and beverage related course A MUST
- A
degree in Hospitality Management is an added advantage
- Proven
fine dining work experience as a waiter or waitress (Maximum 3 yrs.)
- Strong
organizational and multitasking skills with the ability to perform well in
a fast-paced environment
- Fluent
and effective communication skills
- Flexibility
to work in shifts
- Attentiveness
and patience for customers
How to Apply
Qualified candidates
should send their CV to hr@cjs.co.ke . Positions will remain open until
filled. Those who applied earlier need not apply
