JOB DESCRIPTION
JOB TITLE: OFFICE ADMINISTRATOR – LAW FIRM
LOCATION NAIROBI
FRONT OFFICE
RESPONSIBILITIES:
- Efficient and General management of the front
office – receiving of timely receiving and making of office calls,
attending to all walk-in clientele and directing them to the respective
offices, ensuring that there is enough water in the office premises.
- Records management – typing of all office
correspondences, ensuring that records are confidentially handled and
kept.
- In charge of office security, ensuring timely
opening and closing of offices.
- General management of all incoming and outgoing
office correspondences, ensuring that dispatching and receiving of mails
is done on time and proper records kept at the same time in charge of the
office messengers.
- Providing general administrative and clerical
support – organizing for meetings and conference rooms, coordinating
meetings and catering services.
- Constant checking of departmental trays and
ensuring the documents are distributed to the right departments.
- Maintains continuity among work teams by
documenting and communicating actions, irregularities, and continuing
needs
- Update appointment calendars and schedule
meetings/appointments
- Perform other clerical receptionist duties such as
filing, photocopying, collating,
- Route calls to specific people.
- Answer inquiries about company.
- Greet visitors warmly and make sure they are
comfortable.
- Call persons waiting for visitor and book them a
room to meet in.
- Schedule meetings and conference rooms.
- Arrange appointments.
- Issue parking passes.
- Coordinate the errand routes for company driver
and rider to ensure efficient time management and planning of deliveries
and collections
CUSTOMER SERVICE
RESPONSIBILITIES:
- Maintain Customer focus at all times and respond
to customers’ enquiries (e-mails phone and face to face)
- Work within agreed service levels, striving to
exceed customer expectations wherever possible.
- Take ownership of queries and proactively follow
through to resolution.
- Provide flexible support for team members and
other teams and foster a positive and a motivating environment.
EDUCATION & WORK
EXPERIENCE:
- BA in Business and/or Administration
- 8-10 Years’ experience in similar
role at least 5 years’ experience in a law firm
SKILLS REQUIRED
- Proven experience as a back-office assistant,
office assistant, virtual assistant or in another relevant administrative
role
- Knowledge of “back-office” computer systems (ERP
software)
- Working knowledge of office equipment
- Thorough understanding of office management
procedures
- Excellent organizational and time management
skills
- Analytical abilities and aptitude in
problem-solving
- Excellent written and verbal communication skills
- Proficiency in MS Office
How To Apply
Interested candidates
are invited to strictly email their cover letter and CV, to careers@hrmconnection.com before end of
day 24th May 2019. Only short listed
candidates will be contacted