The Nairobi Hospital, a leading health care institution in Eastern Africa has excellent career opportunities for individuals who possess a passion for excellence, strong work ethic, are results oriented and committed to continual improvement. The successful candidates will be team players with the ability to effectively add value to enabling good patient outcomes and shape best clinical and non-clinical practice.
NB: THE NAIROBI HOSPITAL
DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS
(APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING).
FRONT OFFICE ASSISTANTS
REF: TNH/HRD/FOA/04/2021 (CONTRACT TERMS)
Reporting to the Credit
Controller, the successful candidate will be responsible for ensuring smooth
flow of patient journey from admission to discharge.
Responsibilities
Registration and Booking Management
- Registration
of patients in the Kranium System
- Advance
booking of patient in Clinics before the appointment date where applicable.
- Ensuring
services are rendered to bonafide corporate scheme beneficiaries.
- Validating
corporate patients ensuring correct documentation is given and properly
filed and liaising with insurance companies regarding pre-authorization.
- Integration
of inpatient records, outpatient records and outpatient centres patient
records.
Billing & Authorization
- Billing
of patient.
- Receiving
and receipt correctly funds as per the source document.
- Processing
patient admission liaising with the Nurse for bed allocation and admitting
Doctor.
- Seeking
authorization for emergency admission.
- Ensuring
all claim forms are signed by the Doctor and attached to the invoices then
forwarded to the Senior Cashier at the end of a shift.
- Dropping
funds receipted onto the drop-in safe, when applicable.
- Banking
all receipts with Chief Cashier.
- Inventory
Management.
Customer Care
- Ensuring
consistency on the customer care standards and telephone etiquette are
maintained at all times.
- Establishing
accurate, honest and positive relationship with internal and external
customer.
- Any
other duties that may be assigned from time to time.
Qualifications, Skills and Experience
- CPA
Part 2 or Diploma in Front Office Operations
- At
least one (1) year experience
- Good
working knowledge of Ms Excel.
- Good
interpersonal and Communication skills.
- Excellent
customer care skills.
- Basic
Life Support.
How to Apply
If your background,
experience and competence match the above specifications, please send us your
application (cover letter & CV/Resume) quoting the job reference number and
to reach the undersigned not later than FRIDAY 30th APRIL
2021.
NOTE:
- Candidates
invited for interviews will be required to present both originals and
clear copies (where applicable) of the following documents:
- National
I.D.
- KRA
PIN Certificate
- Current
Colored Passport Photo
- NSSF
Card
- NHIF
Card
- Valid
Certificate of Good Conduct
- Academic
and Professional Certificates
- Certificates
of Service from previous employers
Director Human Resources & Operations
The Nairobi Hospital
P.O. Box 30026 – 00100
Email: recruitment@nbihosp.org
NAIROBI