Ndonyo Healthcare is a private hospital based in Naivasha town.
We currently have branches at Gilgil and off Moi Southlake
Naivasha.
We are looking forward to filling the following position with
qualified and suitable individuals willing to join us.
Job Title: Chief Hospital Administrator
Department: Administration Division
Reporting To: Chief Executive
Officer
Overall Purpose: The job holder will
provide strategic guidance of the hospital’s operations and will be responsible
for ensuring coordination of all administrative functions.
He/she will exercise management responsibility, ensuring
efficient services that are designed to meet the needs of patients, physicians,
staff and external stakeholders.
Duties and
Responsibilities
·
Participating in development of the department’s work plan and
budget. Ensure all departments work within allocated budgets.
·
Manage budgets, hiring and contracting as well as business
negotiations ensuring alignment to business strategy.
·
Preparing monthly, quarterly and annual hospital reports.
·
Participating in the implementation of the Performance
Management system in the hospital.
·
Managing transport services including the repair, procurement
and disposal of vehicles.
·
Oversee, manage and supervise the day-to-day operations of
hospital departments such as Finance, Sales and Marketing, HR, Quality
Assurance and Operations.
·
Overseeing the management of laundry, catering, cleaning and
general office services
·
Mentoring and coaching staff
·
Spearhead culture change to improve the Hospital image
·
Promote the hospital’s Occupational Health and Safety
initiatives
·
Ensure effective supervision, training and development of staff
within the hospital
·
Ensure all financial reporting is done monthly by the finance
team.
·
Quality Assurance – Championing and advising continuous
improvements in internal controls and systems enhancements to ensure efficient
control and recording of transactions.
·
Develop income generating initiatives together with the finance
team and other departments through initiating activities, programs,
partnerships and collaboration.
·
Developing investment plans on a need-to-need basis.
·
Actively be involved in recruitment of staff together with the
CEO.
·
Encourage and develop reporting team members’
multi-functionality.
·
Ensure implementation of performance appraisals for staff and
set out action plans for their development and growth in tune with strategies
and objectives of the organization. Compile performance reports and report to
the CEO and Board of Directors.
·
Closely monitoring and guiding marketing operations for growth
and increased brand awareness.
·
Conceptualize new initiatives for increasing sales and top of
mind recall amongst potential patients/customers leveraging the brand.
·
Gather market intelligence with respect to services offered and
their pricing by competitors and appraise the management of the same in a
timely manner. Propose appropriate corrective action as necessary.
·
Monitor meeting of all statutory requirements by facilities.
·
Overseeing the implementation of the strategic plan for the
organization.
·
Hold brief for CEO in her absence.
·
He/she will develop a robust strategy to guide the operational
activities across the hospital’s corporate level and its owned facilities.
·
Manage and address operational problems raised by the CEO and
other staff.
·
Work with the CEO in designing a supportive supervision strategy
to bridge gaps in the performance standards of basic management systems across
the hospital
·
Actively monitor hospital’s progress to identify critical
bottlenecks, potential strengths and weaknesses in management and execution of
policies and processes.
·
Identify lessons learned and use the knowledge gained from risk
evaluation to prioritize timely interventions and employ robust coping
mechanisms to achieve company-wide goals
·
Analyse audit reports and formulate improvements to departmental
workings.
·
Coordinate inter-departmental activities and delegate
responsibilities to team members.
·
Undertake continuous business reengineering.
·
Any other duties as may be assigned from time to time.
Key Qualifications and
Experience
·
Required Education: Master’s degree in Management, Business
Administration or Finance is required.
·
Required Experience: – At least 3 years’ administration/
management experience preferable in healthcare and/or finance.
·
Preferred: Demonstrated healthcare management experience with
positive financial results, innovation and initiative for the Hospital is
preferred.
·
Licenses/Certification: Should be a member of a relevant
professional body.
Required Knowledge,
Skills, Traits and Abilities
·
Good Strategic Leadership.
·
Business Acumen
·
Good people Management.
·
Good Communication.
·
Strong Analytical and Problem-Solving skills;
·
Strong Organizational Skills, Focus on Task Closure as well as
consistent Quality Service Delivery
·
Policy Formulation and Implementation.
·
Creativity and Innovation.
·
Technical Problem Solving;
·
Excellent Management and resource mobilization skills;
·
Excellent Negotiation and Consensus Building;
·
Coaching and Mentoring;
·
Professionalism.
Working Contacts
Internal
·
Board members
·
CEO
·
Hospital Staff
External
·
Government
·
Insurance and corporate companies
Supervisory
Responsibility:
·
Departmental Heads
Expected Reports
·
Monthly reports
·
Quarterly reports
·
Annual reports
Key Result Areas
·
To increase the hospital’s revenue base through cost management
initiatives.
·
To increase customer base
·
To drive the strategic growth of NHC Maisha
·
To ensure 100% compliance with government legislation and
regulation
·
To ensure SLA’s are honored as per the contractual agreements
·
To ensure Performance Appraisal reports are shared on time and
are done withing the agreed timelines.
·
To ensure departmental targets are set and cascaded to team
members aligned to the hospital’s Strategic Plan
·
To ensure 100% customer satisfaction across board.
·
To ensure 0% errors on processes
How to Apply
If you are up to the challenge, possess the necessary
qualification and experience; please send your Cover Letter and CV only to
recruitment@nhcmaisha.co.ke quoting the job title on the email Subject.
Alternatively;
Courier and hand delivered applications can be dropped at NHC
Maisha – Naivasha (along Moi Avenue, next to co-operative bank Naivasha town).
NOTE:
We do not charge any fee for receiving your CV or for
interviewing.
Only candidates short-listed for interview will be contacted.
Indicate your salary expectation in your application.
Applications to reach us before close of business 22nd April,
2021.
“NHC Maisha is an equal opportunity employer”