PCEA Kikuyu Hospital is one of the leading Mission Hospitals which works to promote the well-being of all people through provision of holistic and quality affordable health care services while witnessing the Love of Christ through healing. We provide specialized services in: – Ophthalmic, Orthopedic, Dental, as well as General medical services.
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The Hospital is
soliciting for qualified applicants for the position of Customer Care Assistant.
Position requirements:-
- Diploma in Public Relations from a recognized
institution.
- Knowledge of customer service principles and
practices.
- At least 1 years of relevant experience.
- Good communication skills
Duties and responsibilities:
- Prepare and distribute customer activity reports.
- Record details of inquiries, comments and
complaints.
- Perform customer verifications.
- Organize workflow to meet customer timeframes.
- Respond promptly and directly to customer
inquiries either face to face, by telephone or electronically.
- Any other duties as assigned.
How To Apply
Qualified candidates
should send their application letter, detailed curriculum vitae, copies of
certificates and testimonials, day time telephone contacts and three referees (one
of whom should be a spiritual leader) with their contacts. A recommendation
letter from the Spiritual Leader is a must. Please quote the job
title on the email subject line/envelope.
Applications should be
received not later than 19th March 2021.
Qualified candidates
should address their applications to:
Chief Executive Officer
PCEA Kikuyu
Hospital
P.O. Box 45
– 00902
Kikuyu
or
vacancies@pceakikuyuhospital.org
Website: www.pceakikuyuhospital.org
Only shortlisted
candidates will be contacted.