Job Title: Fulfillment Representative
Location: Kenya, Kenya
Department: Commercial
Type: Contracted
Min. Experience: Entry Level
Job Description
Twiga is a supplier of Fresh Fruit and Vegetables (FFV) and FMCG to vendors in urban African markets. We connect farmers to urban retailers in informal markets, and by supplying them with quality produce we ensure food safety and security.
This role is responsible
for distributing produce/products promptly to customers within
the set timelines and laid out standard operating procedures.
Responsibilities
- Follow the laid-out route plan, deliver ordered
produce/products to vendors in the assigned route as per the delivery
manifest.
- Deliver goods at the scheduled time, keeping a
clear log on delivery times for all orders, accounting for all assigned
crates, and ensuring payment for goods upon delivery.
- Timely collection of customers returns and
ensuring the end of day stock reconciliation completed within
the set timelines.
- Inspect the assigned delivery assets i.e. DMS
handset and crates and verify that they are maintained as per the set
standards and are available for inspection where need be.
- Develop rapport, understand and anticipate the
customers’ needs and initiate actions to solve them or escalate as
required.
- Maintain quality customer service in the delivery
of the customer’s promise.
- Observe the vehicle maintenance schedule, fuel the
truck when needed and report any mechanical problems immediately to your
supervisor.
Qualifications
- A detail-oriented professional skilled in
accurately and efficiently fulfilling orders.
- Possess a KCSE certificate, a valid
certificate of good conduct; and a clean and valid driver’s license.
How to Apply
Send your CV with
the role you’re applying for as the subject to: careers@twiga.com
Twiga is an Equal
Opportunity Employer. We champion equal treatment of all applicants. Twiga
does not charge its applicants any fees whatsoever and has not authorized any
agent to levy any fees on its behalf. If anyone requests you to make any
payment with respect to this application, please report the incident to
info@twiga.com or to our hotline on +254 (0) 709 258 000.
