Check your search results here

Customer Care Executive Job in Nairobi

Our client is one of the leading serviced office providers in Kenya.

They’re looking for a talented, outgoing person for the role of Customer Care Executive.

The role is based in Nairobi.


·         Serve visitors by greeting, welcoming, directing and announcing them appropriately

·         Answer, screen and forward any incoming phone calls while providing basic information when needed

·         Receive and sort daily mail/deliveries/couriers

·         Oversee cleanliness of the offices.

·         Assist on placement of orders and sourcing of quotations

·         Maintain security by following procedures and controlling access (monitor Access)

·         Maintains customer records by updating client information

·         Update appointment calendars and schedule meetings/appointments

·         Handle and record customer complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution

·         Take the extra mile to engage customers in all their needs

·         Compile and maintain updated fixed asset register

·         Generate and analyze monthly reports e.g. Printing, Courier, Meeting room and boardroom etc.

·         Perform other clerical duties such as filing, photocopying, scanning etc.

·         Register and sign in all customers (Entry and Exit forms)


·         Age preference – 26 to 30yrs

·         Gender preference – Female

·         Degree holder – Added advantage

·         Work experience – 4 years and above

·         Expected start – Soonest possible

Salary Budget: Kes. 45,000 Gross

How to Apply:

If you’re the person described above, please send your CV to (the email is correct) clearly stating the job title in the subject line.

Applications will close on 25th January 2021.

Only shortlisted candidates will be considered.

NB: The interviews will be on Zoom.

DO NOT MISS to Subscribe below for the latest jobs to your EMAIL for FREE

Enter your email address:

Delivered by FeedBurner

Want to know the latest news, read great articles, features, jobs and careers? Then click here