Job Vacancies: Medical Students Call Center Agents – Interns
Location: Nairobi
Our client, an international organization who is a leading
provider of language interpretation services is seeking to recruit Medical
Student Interns who are familiar with Arabic, Somali and Swahili languages for
language interpretation services.
Primary Objective: Video Medical Interpreter assures smooth communication between Health Care Provider(s) and LEP Patient by providing accurate, culturally sensitive interpretation of all information.
Essential Functions:
·
Interpret between source and target language for hospitals,
clinics, and medical facilities nationwide.
·
Maintain national certification or equivalent.
·
Maintain professionalism through appearance, attitude, and
posture.
·
Ability to work effectively in a team environment.
·
Good customer service and problem-solving abilities.
·
Ability to adjust to changing technologies and policies.
·
Work effectively in a fast-paced, dynamic environment.
·
Other duties as assigned.
Education and Qualifications:
·
University student or graduate
·
40 hours of training specific to Medical Interpretation
(Bridging the Gap or equivalent program).
·
The ideal candidate will have 6 months or more of Interpreting
experience in a medical/clinical setting.
·
Experience delivering excellent Customer Service to recipients
of all cultural and socio-economic backgrounds.
·
Experience learning proprietary and commonly used software.
·
Proven understanding of the NCIHC Interpreter Code of Ethics and
NCIHC Standards of Practice, acceptance of responsibility for creating a
positive, inclusive work environment.
·
Documented fluency in English and target language(s).
·
Excellent command of Medical Terminology in English and target
language(s).
·
Advanced – Superior communication and interpersonal skills.
·
Ability to perceive the need to “adjust register” of
interpretation to ensure LEP Patient comprehension.
·
Camera awareness, to include appropriate voice projection.
·
A demonstrated critical thinking skill and a “teamwork
mind-set”.
To apply send your CV to: wambua@flexi-personnel.com latest by
30th October 2020.
Indicate the Role and the Language you are familiar with on the
email subject for easier retrieval and placement.
NB: Flexi Personnel does not charge candidates for job placement