Customer Service Representatives
(MUST be Fluent in
Portuguese)
Our client is multinational insurance company looking for
looking for Customer Service Representatives proficient in Portuguese to
deliver a high-quality customer centric service offering to clients across the
world.
Key Responsibilities
·
Checking e-mails and answer the most pressing questions of your
key accounts.
·
Update customers details into the system.
·
Attend a team meeting.
·
Keep your customer records up-to-date
·
Answer incoming calls or call customers.
·
Recommend improvement on processes.
·
Rewrite your priority checklist to make sure the deadlines of
this week are met.
Required
·
Proficient in Portuguese. Have a degree (preferably in
languages) or similar level by experience and an excellent knowledge of
English.
·
Possess excellent attention to detail.
·
An expert in delivering an excellent customer experience.
·
Quick to learn new software applications.
·
Have strong interpersonal skills with excellent written/verbal
communication skills
·
A positive thinker who is used to working meticulously against
tight deadlines
Applications: talentkenya18@gmail.com
Deadline: 20th July 2020
