Position: Client Success Manager
Reporting to: General Manager Kenya
Job Description
As Client Success Manager Kenya, you will be joining our dynamic
& rapidly organization and will play a key role in the Sales Team.
you will represent the company to the customer in the highest professional
manner possible and will be charged with actively seeking out & obtaining
new customers while growing the business with current customers resulting in
increased sales revenues, market share, and profitability.
Responsibilities:
- Actively seeking out and
obtaining new customers.
- Achieve growth and hit sales
targets by successfully managing the sales team.
- Design and implement a
strategic business plan that expands the company’s customer base and
ensure its strong presence.
- Formulating sales strategies
and grow existing customers by obtaining new orders & scheduling
promotions to increase sales through stores.
- Leading sales team and
coordinating the development of sales targets, metrics & KPIs.
- Keeping management informed by
submitting activity and results reports.
- Submitting monthly sales
forecast and work with management to ensure good product availability.
- Staying informed as to the
competitive products and services, market trends, and new technologies.
- Achieve objectives through
effective planning, developing sales goals and strategies, analyzing data
on past performance, and projecting future performance.
Qualifications
- You have a bachelor’s degree in
Sales, Marketing, Business Management, or a related course.
- You have at least five years’
experience in consumer/retail sales & marketing.
- Excellent customer management
skills and the ability to follow-up & follow-through.
- Ability to analyze sales
reports and trends.
- Excellent
communication/presentation skills and ability to build relationships.
- Strong organization, social and
time management skills.
- Entrepreneurial mindset and
hustler mentality.
- You have past experience
achieving strong results and proven success in meeting sales goals.
- Strategic with the ability to
take high-level sales strategies into system & process requirements.
How to apply
All written applications and CVs should be submitted to careers@lipalater.com by 31st
July 2020.