Position: Logbook Loan Officers / Agents
Reporting to: Operations Manager
Station: Head Office Nairobi
General Role
The Logbook Loan Officer/Agent will be responsible for loan
sales, appraisals and collections in liaison with the Loan Assessors.
Roles
- Find
potential clients (individuals or businesses) in need of loans.
- Sell
the company products by explaining to clients the different types of loans
and credit options that are available, as well as the terms of those
services.
- Persuading
these clients to obtain loans, and pay back as per the loan agreement.
- Meet
with applicants to obtain information for loan applications and help
answer questions about the process.
- Help
clients apply for loans.
- Evaluate,
analyze and verify the application and documentation to determine the
client’s creditworthiness
- Approve
loans within specified limits, and refer loan applications to the loan
committee for further verification and approval.
- Analyze
applicants’ financial status, credit, and property evaluations to
determine feasibility of granting loans.
- Review
loan agreements to ensure that they are complete and accurate according to
policy.
- Stay
abreast of new types of loans and other financial services and products in
order to better meet customers’ needs.
- Handle
customer complaints and take appropriate action to resolve them.
- Work
with clients to identify their financial goals and to find ways of
reaching those goals.
- Help
better the credit policies, credit lines, procedures and standards in
conjunction with senior managers.
- Analyze
potential loan markets and develop referral networks in order to locate
prospects for loans.
- Maintain
customer confidence by keeping loan information confidential.
- Manage
performance of the Loan Consultants in his territory.
- Sit
in the loan appraisal committee when called upon
Qualifications
- Degree
or Higher Diploma in Sales/Marketing/Business Management/Cooperative
Management or a related field.
- Min
1 year sales experience preferably in a non-deposit taking micro finance.
- MUST
have a portfolio of existing client base
Competencies
- Self-motivation
and drive
- Computer
knowledge.
- Persuasive
- Customer
Centric
- Supervisory
skills
How To Apply
Successful applicants will receive monthly salary plus
commission on achieving targets. Please forward your current CV only and attach
your current passport photo to manager@firstcapitalk.com. Closing date for all applications is 15.03.2020.