Oasis Healthcare Group Limited is a
group of specialist Doctors working and operating across the country since 2010
under a group-based practice model.
We currently have facilities in the
following counties: Kisii, Nyamira, Migori, Homa Bay, Siaya, Uasin-Gishu,
Kitui, Nairobi, Kakamega, Bungoma and Nakuru.
We are looking to fill the following
position with qualified and suitable individuals willing to join us.
Job Title: Front
Office Manager
(2 Positions)
Location: Kisii
Job Type: Full Time Contractual
Job Purpose: As the face of the company and he/she should ensure that
visitors receive a heartwarming welcome.
He/She will also coordinate all front
desk activities, including calls, bookings and appointments. As a Front office
manager, he/she should combine a pleasant personality with a dynamic
professional attitude to supervise and lead our team.
He/she should deal efficiently with
complaints and has a solid customer service approach. Ultimately, he/she should
be able to ensure that the front desk provides professional and friendly
service to our customers.
Duties and Responsibilities shall
include but not limited to:
·
Ensure front desk is tidy and has all
necessary stationery and material (e.g. pens, forms and informative leaflets)
·
Train, supervise and support office
staff, including receptionists, security guards.
·
Schedule shifts.
·
Ensure timely and accurate customer
service
·
Handle complaints and specific
customers’ requests
·
Troubleshoot emergencies
·
Monitor stock and order office
supplies
·
Ensure proper mail distribution
·
Prepare and monitor office budget.
·
Keep updated records of office
expenses and costs.
·
Ensure company’s policies and
security requirements are met.
Job Requirements
·
Diploma in Front Office Operations or
its equivalent
·
Proven work experience for at least
two (2) years as a Front desk manager.
·
Hands on experience with office
machines (e.g. computers, switchboards and printers).
·
Thorough knowledge of customer
service, office management and basic bookkeeping procedures Proficiency in
English (oral and written)
·
Solid knowledge of MS Office,
particularly Excel and Word
·
Excellent communication and people
skills
·
Good organizational and multitasking
abilities
·
Problem-solving skills
How to Apply
Applications to be sent to
hr@oasishealthcaregroup.com
Applications to reach us before close
of business 09/03/2020.
Remember to quote Front Office
Manager Kisii on the email Subject.
