Our client is a restaurant in Nairobi
specializing in Yemeni cuisine.
They seek to recruit for the role
of Waiters, who will be responsible for ensuring that customers have a
satisfying service experience
Location: Nairobi
Employment Type: Full Time
Job Level: Entry level
Salary: Kshs 20,000 per month
Job Summary: The Waiter will be responsible for ensuring that all customers
are served to the highest standards of hospitality in the Restaurant at all
times within all food and beverage areas.
Key Responsibilities
·
Greets customers and presents them
with the menu.
·
Informs customers about the special items
for the day and menu changes, if any.
·
Suggest food and beverages to the
customer and also try to up sell.
·
Take food and beverage orders from
the customer on the order taking pads or on the handheld Point of sale (POS)
system.
·
Obtaining revenues, issuing receipts,
accepting payments, returning the change.
·
Performing basic cleaning tasks as
needed or directed by supervisor.
·
Filling in for absent staff as
needed.
·
Punch the order on the POS machine
and make sure to enter the special requirements made by the guest while
ordering the food.
·
Communicate to the customer and
provide assistance with their queries.
·
Co – ordinate with the kitchen staff
to ensure smooth operation and customer satisfaction.
·
Server food and beverage to the guest
as per the course of order.
·
Observes customers and ensure their
satisfaction with the food and service.
·
Promptly respond to guest with any
additional request.
Minimum Qualifications:
·
Diploma in F& B from recognized
Institution
·
3 years’ relevant work experience
from a busy Restaurant
·
5.11 ft tall
·
Ability work under pressure
·
Good customer care and communication
skills
·
Friendly disposition to guest, strong
enthusiasm for the job, highly motivated with great ability to work
harmoniously in a team
·
Food handlers certificate
How to Apply
Qualified candidates should send
their applications to info@leeandmyles.com clearly quoting “WAITER” in the
email subject line.
Applications close on 5th March 2020.
Only shortlisted candidates will be
contacted.