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Banking Jobs in Kenya - KCB Bank

KCB Group Limited

Business Development Manager, Trade Finance
IRC 8773
Full time
The Position: Reporting to the Head, Trade Finance, the position will be responsible for the implementation of the Trade Finance strategy and for growing the assigned Trade Finance client portfolio, and maximizing business volumes and revenues while ensuring compliance with all internal procedures and operational controls as well maintaining high level of customer satisfaction.

Key Responsibilities:
·         Grow Trade Finance business volumes and revenues, manage assigned client portfolio from deal origination; structuring and credit approval through to contracting and placement while ensuring that the process is efficient.
·         Provide advisory services, as a Product specialist, on Trade Finance solutions, transactions and services to clients, internal business units and all other relevant stakeholders.
·         Prospect for ‘new to bank’ clients in conjunction with Business Units of the Bank to offer innovative and customised solutions.
·         Champion the delivery of consistent, seamless and trusted customer service to ensure customer retention and loyalty.
·         Participate in the preparation of account plans covering all aspects of local and international Trade Finance in liaison with relevant Business Units of the Bank.
·         Enhance the uptake of KCB’s Trade Finance products and services by existing and new clients through providing technical product expertise and conducting joint calls in partnership with relevant Business Units in the bank.
·         Engage Relationship Managers and provide all product support needed for timely submission of quality credit proposals involving Trade Finance.
·         Participate in the development and implementation of a range of innovative Trade Finance products and solutions and manage the same so as to meet customer requirements and achieve business objectives.
·         Provide and sustain assurance that the risks associated with Structured Trade Finance transactions in the assigned portfolio remain within approved appetite and are accurately captured in client term sheets.
·         Ensure compliance with the Bank’s policies, procedures and regulatory requirements.
The Person:
For the above position, the successful applicant should have the following:
·         University Degree preferably in a Business related field from an institution recognized by CUE is required.
·         Master’s degree or Professional qualifications in a relevant field preferably CPA/ ACCA / AKIB or Trade Finance certification will be an added advantage.
·         Have at least 5 years’ management experience in Trade Finance with below responsibilities covering:
·         Structured Trade Finance
·         Sales, deal origination and execution.
·         Relationship Management and Customer Service
·         Financial Analysis and Business Performance Management
·         Trade Finance Operations
·         Credit Management
·         Thorough knowledge of Corporate Banking & Trade Finance Products & Services with extensive Banking Industry knowledge.
·         Deep understanding of Trade Finance Instruments
·         Excellent interpersonal, and negotiation skills with the ability to network, generate new business and develop strong business relations.
·         A good understanding of Risk, Compliance policies and procedures.

Manager E-Channels – Card Switch & Interfaces
IRC 8733
Full time
The job holder will be responsible for ensuring that all digital channel systems that are deployed in the Bank are properly managed and supported to provide high availability and exceptional customer experience on 24/7 hour basis.
Key Responsibilities:
·         Maintain an efficient Card Management System.
·         Deliver quality service to both internal and external customers and provide high system availability of systems at all times.
·         Provide operational assistance and guidance in IT related areas to the Card Centre team and ensure compliance of the card management system with payment associations (VISA & MASTERCARD).
·         Provide leadership to KCB CARD-IT team and prepare duty schedules.
·         Perform core systems administration tasks, that is, the custodian of systems, ensure security of systems and information, maintain inventory of systems and perform authorized users administration.
·         Collect and account for transactions acquired through merchant establishments, ATMs and other sources.
·         Establish and maintain data processing schedules and controls to ensure timely delivery of quality assured outputs.
·         Ensure timely delivery of reports for users, processing of incoming and outgoing files to and from VISA and MASTERCARD and any other interfaced systems.
·         Ensure 24*7 availability of the card systems as required by users.
·         Keep track of systems and user related issues and attend to them promptly.
·         Perform system upgrades and apply system patches promptly received from system vendors.
The Person:
·         A Bachelor’s degree in IT or related field from a recognized university.
·         A minimum of 4 years’ supervisory experience in Information Technology; including at least 3 years’ experience in support of Card, ATM, POS and Agency Banking Technologies.
·         Hands-on experience and understanding of Card Payments and Interfaces (ISO8583, PCIDSS).
·         Knowledge of IT Banking Systems Implementation & Capabilities.
·         Working knowledge of Database management systems, solutions and administration.
·         Working knowledge of networking technologies and solutions will be an added advantage.
·         Excellent planning and organizing skills.
·         Very good at attention to detail.

Data Analyst
IRC 8751
Full time
The Fintech Department is responsible for driving the Bank’s Digital Strategy; Product and Business development of digital capabilities with new technologies to increase functionality, usage and transactions for NPI. Also responsible for driving the Bank’s products and transactional services via digital technologies for both individuals and businesses (SME & Corporate).
The Data Analyst will be tasked with role of engineering terra-bytes of data into actionable insights and new products for our customers.
Key Responsibilities:
·         Transform large, complex datasets into pragmatic, actionable insights, leverage data to identify, quantify and influence tangible business gain by performing ad-hoc analysis and presenting results in reports, dashboards and charts.
·         Provide test interfaces for users to test the reports and dashboards before being put on the production environment and carry out technical user training as required to enable users interpret BI solutions. Implement analytical model designs, perform any restructuring required, and review Dataset implementations performed by the Data engineer and BI developers.
·         Selecting features, building and optimizing classifiers using Machine Learning techniques and data mining using Bank selected data mining tools. Enhance data collection procedures to include information that is relevant for building analytic systems, process, cleanse and verify the integrity of data used for advanced analysis by creating automated anomaly detection systems and constant tracking of its performance.
·         Improve data foundational procedures, guidelines and standards and develop best practices for data management, maintenance, reporting and security.
·         Implement statistical data quality procedures or test driven approach for quality assurance and conduct performance tuning to be able to optimize the application of statistical models and scripts
·         Design, build, and maintain various parts of the data warehousing with respect to requirements gathering, data modeling, metric establishment, reporting production, and data visualization.
·         Gather and process raw, unstructured data at scale into a form suitable for analysis then consolidate into the data warehouse in order to perform Business Intelligence and advanced analytics.
·         Evaluate datasets for accuracy and quality using statistical data quality procedures, software, or test-driven approaches that ensure quality assurance and solve any issues which may arise.
·         Assist to analyze business/use case requirements from BI analysts to determine operational problems, define data modeling requirements, gather and validate information, apply judgment and statistical tests and develop data structures to support the generation of business insights and strategy;
·         Assist in developing and implementing a program of continuous improvement of BI processes through a cycle of analysis of existing systems, processes, and tools, identifying areas for improvement, and implementing high-impact changes, and getting feedback from stakeholders. Develop and maintain documentation/manuals on models developed, reports generated and statistical solutions devised.
The Person:
·         A Bachelor’s degree in Statistics, Data Sciences or related quantitative field. Masters is added advantage.
·         A minimum 5 years proven performance in Data Science & Analytics.
·         Experience with relational Databases such as Oracle, SQL queries, or OLAP cubes is preferred.
·         Experience in development of Credit Score Cards will be an added advantage.
·         Excellent understanding of Machine learning techniques and Algorithms, such as k-NN, Naive Bayes, SVM and Decision Forests.
·         Experience with common Data Science toolkits, such as R, Python, Weka, NumPy, MatLab, etc.
·         Excellence in at least R and/or Python is highly desirable.
·         Proficiency in using query languages such as SQL, Hive, Pig and Experience with NoSQL databases, such as MongoDB, Cassandra, HBase.
·         Good Applied Statistics skills such as Distributions, Statistical Testing, Regression Analysis with good Scripting and Programming skills.
·         Knowledge of Agile Software Development process and performance metric tools.
·         Experience extracting and cleaning text in different formats e.g. HTML, pdf files.
·         Proven ability to collaborate with other team members across boundaries and contribute productively to the team’s work and output, demonstrating respect for different points of view. Able to use strong interpersonal and teamwork skills to cultivate effective, productive client relationships and partnerships across organizational boundaries.
·         Strong co-ordination and project management skills to handle complex projects.

Manager, Card Systems
IRC 8734
Full time
The Manager, Card Systems will be responsible for maintaining an efficient Card Management System and deliver quality service to both internal and external customers by ensuring the availability of systems at all times.
In addition, he/she will provide operational assistance and guidance in IT related areas to the Card Centre team and ensure compliance of the card management system with payment associations (VISA/ MasterCard).
Key Responsibilities:
·         Provide technical support for existing Tranzware Online, CMS, Interchange, Agency, Multiperso, IntelliNac, ATMs, FIMI and implementation of related projects.
·         Ensure timely delivery of reports for users, processing of incoming and outgoing files to and from VISA and MASTERCARD and any other interfaced systems.
·         Ensure 24*7 availability of authorization system and any other systems as required by users.
·         Delivering business solutions by ensuring that they are well tested and are rolled out in a manner that does not adversely affect business processes.
·         Perform core system administration tasks ie custodian of the systems, ensure security of systems and information, maintain inventory of systems and perform authorized users administration.
·         Collect and account for transactions acquired through merchant establishments, ATMs and other sources.
·         Establish and maintain data processing schedules and controls to ensure timely delivery of quality assured outputs.
·         Keep track of systems and user related issues and attend to them promptly.
·         Perform system upgrades and apply system patches promptly as received from system vendors.
The Person:
For the above position, the successful applicant should have the following:
·         Preferably a Bachelor’s degree in ICT or Related Field from a recognized university.
·         A minimum of 3 years’ supervisory experience in Information Technology in a Bank with hands on experience in:
·         Payment schemes such as Visa, Master Card, Union Pay, JCB.
·         Database Administration.
·         Knowledge of Card Business and Banking Operations.
·         Excellent planning and organizing skills.
·         Very good at attention to detail.

IT Applications Support Manager
IRC 8711
Full time
The Technology Service Delivery Department is responsible for managing the delivery, performance, supply chain of IT services and enterprise applications to provide the required level of service, system performance and functionality required to meet business objectives and customer (internal/external) expectations.
The primary purpose of this role is to manage and coordinate the analysis, evaluation, development, testing and implementation of Banks software applications and to make recommendations on software applications.
The role also covers the efficient functioning and day to day running of the business applications.
Key Responsibilities:
·         Manage and participate in the development and implementation of goals, objectives, policies and priorities for assigned programs. Recommend, develop and administer policies and procedures. Recommend, within divisional policy, appropriate service and staffing levels.
·         Plan, direct, coordinate and review the work plan for Applications Support staff. Assign work activities, projects and programs. Review and evaluate work products, methods and procedures. Meet with staff to identify and resolve problems.
·         Implement system changes through automation, process change, management solutions and training.
·         Conduct diagnostic investigations of system errors and implement or recommend solutions or methodologies for resolution. Consult with vendors regarding system functionality.
·         Prepare various documentation including project reports, process and user manuals, presentations, strategic and technical plans and other related information on assigned application analyses.
·         Develops risk management procedures, business continuance scenarios, contingency and disaster recovery plans for central and distributed systems and networks to maintain operations during downtime and/or major disasters.
·         Identifies and makes recommendations regarding critical points of failure. Develops and implements policies and procedures for business continuance and disaster recovery plans. Proactive in building processes to minimize/eliminate downtime.
·         Responsible for researching, developing and implementing testing methods and procedures. Ensures that products meet the highest quality standards. Monitors and reports on defects.
·         Review proposed systems software for compliance with applicable quality assurance standards before acquisition or implementation.
The Person:
For the above position, the successful applicant should have the following:
·         Bachelor’s degree in ICT or Related Field from a recognized university. A Master’s Degree will be added advantage.
·         Professional qualifications such as MCSE or MCITP or related is required.
·         4 years supervisory experience in Information Technology with hands on experience in:
·         Internet Technologies.
·         Operating Systems.
·         Database Management.
·         Hardware Management.
·         LINUX/UNIX Administration
·         Experience with Banking Applications.
·         Experience in methods & techniques for installation, administration, monitoring, upgrading and problem resolution of central application software systems.
·         Knowledge and experience in basic budgeting, contracting, purchasing practices, policies and procedures in an IT environment.
·         Exceptional interpersonal skills including teamwork, facilitation and customer relationship skills.

Quality Assurance Analyst
IRC 8681
Full time
The IT Quality Assurance unit is mandated to develop and establish quality assurance, policies, standards and measures for the information technology services within the organization.
The Quality Assurance Analyst will provide and implement strategic Quality Assurance initiatives that are geared towards maturing the quality assurance function of the Bank.
The role holder is mandated with the development of Quality Assurance policies, develop metrics and measure compliance by providing measurable metrics & monitoring visibility into the Quality Assurance deliverables and undertakings.
Key Responsibilities:
·         Champion and coordinate business requirements reviews across functional teams and ensure that the business requirements are complete, precise and testable.
·         Works with project team to define and create overall project test strategy/test plan, test schedules or strategies and identifies test resources, estimates test effort in accordance with project scope or delivery dates and ensures that the test strategy is achieved.
·         Develop, document and maintain functional and non-functional test cases, test scripts and other test artifacts like the test data, data validation, harness scripts and automated scripts.
·         Works collaboratively with the business units and project teams to execute and validate test cases based upon business requirements and ensures that the test cases are traceable to the requirements.
·         In collaboration with GEA and other critical stakeholders, tune the SQC processes, adopt tools and define re-usable templates in-line with the adoption and maturity of the SQA Framework.
·         Define test process including required test activities and deliverables, conduct Test Readiness Assessment, establish test beds and ensure that test beds are available for all planned white box and black box testing activities.
·         Engages, champions and collaborates with technical teams/personnel in non-functional; testing including integration, regression, load, performance, security and usability testing.
·         Prepare, share and review test results periodically, report any defects, bugs, errors, configuration issues and interoperability flaws and develop test acceptance reports for projects and software changes.
·         Works with business units to perform post deployment sanity and regression tests and post-implementation review within defined period to confirm that the deployed solution works as per the business requirements.
·         Participates in formulation and implementation of software process improvement policies and strategies for the division.
The Person:
For the above position, the successful applicant should have the following:
·         Bachelor’s degree in Computer Science, Computer Engineering, Information Technology or a related field of study.
·         Professional Qualifications such as ITIL Foundation or ISTQB Foundation or TOGAF is required.
·         7 years progressive experience in Information Technology with focus on Business Analysis, Software Development, Quality Assurance.
·         Experience in at least two IT disciplines such as application development, middle ware, SOA and Software Quality Assurance.
·         Experience in operating systems (Windows, Unix).
·         Experience in Database management systems.
·         Prior working experience Software Quality Assurance.
·         Exposure to Software Testing Automation.
·         Exceptional interpersonal skills, including teamwork, facilitation and negotiation.
·         Excellent planning and organizational skills with ability to breakdown complex items to manageable components.
·         Ability to liaise with all levels of management and subject matter experts across the industry and within the organization.

Applications Architect
IRC 8723
Full time
The Applications Architect is responsible for developing IT Solution blueprints (software, versioning & licensing, integrations, scalability, management requirements and standards) and related documentation for IT Systems in use by or to be procured by the Bank in line with Bank policy, architecture best practices, standards and methods.
The holder of the role will demonstrate proficiency in Applications Solutions Architecture through the design of business solutions, service-oriented solutions and related infrastructure.
Key Responsibilities:
·         Build a bridge between business requirements and technical specifications by understanding business requirements and use cases, and then finding ways to implement those use cases in the business applications / solutions. Identify the requirements that affect the structure and operational behaviors of the application.
·         Adopt approaches and methodologies that demonstrate reduction in the business risks associated with building of technical solutions.
·         Develop flexible designs able to handle the natural drift that occur over time in hardware and software technology, as well as in user scenarios and traffic volumes.
·         Identify the non-functional requirements for the solution and provide an architecture that best accommodates them.
·         Identify the kind of technologies, standards, licenses, capacity sizing and limitations/constraints for the application, considering the impact of other related/competing developments.
·         Create and Review Technical Architecture Documents for system changes and new systems and solutions.
·         Having understood the banks environment, provide and recommend Design Patterns and guide their application / use in delivering integration solutions in the bank.
·         Participate and guide on the non-functional tests planning and execution i.e. performance / load tests, security tests and high availability and fail over testing.
·         Document solutions, enabler features and architecture using standard architecture and software engineering artifacts.
·         Work with internal and external teams to define and maintain quality standards, coding standards and implements measures to ensure compliance through code reviews, automation, etc.
The Person:
For the above position, the successful applicant should have the following:
·         Bachelor’s degree in Computer Science, Computer Engineering, Information Technology or a related field of study.
·         Professional qualifications such as TOGAF, ITIL Foundation is required.
·         Project Management; PRINCE II is added advantage.
·         7 years progressive experience in Information Technology.
·         5 years’ experience in at least two IT disciplines such as enterprise architecture, application architecture, application development, middleware and SOA in a multi-tier environment.
·         Prior working experience in a leading formal application architecture framework.
·         Exposure to multiple, diverse technologies and processing environments spanning at least 5 years.
·         Experience with Operating systems (Windows, Unix).
·         Knowledge of Database Management Systems.
·         Knowledge of Network Services, protocols and Internetworking Technology.
·         Knowledge of Messaging and Collaboration tolls and technologies.
·         Familiarity with graphical modeling approaches, tools and model repositories.

Senior Recovery Manager
IRC 8550
Full time
Job Purpose: Reporting to the Head, Credit Support Unit, the role holder is tasked to evaluate, develop and monitor recovery action plans on non- performing large Corporate accounts on a continuous basis, to achieve maximum and timely recoveries and/or turnaround at minimal costs.
Key Responsibilities:
·         Develop and implement recovery strategies and action plans for each non- performing debt.
·         Reduction of non- performing debts through aggressive recoveries and viable restructuring options.
·         Full compliance with Credit policies and CBK prudential guidelines.
·         Minimize recovery costs through vetting of invoices and upfront fees negotiations.
·         Coach, guide and motivate staff to enhance efficiency and productivity.
·         Recovery of debts written-off in line with the Prudential Guidelines
·         Review of facilities through Credit Quest on each file on the best recovery option including restructuring and asset classifications.
·         Correspondence with both external and internal customers.
·         Meetings with the debtors and service providers, including official visits to their operations.
·         Supervise and guide the direct reports.
·         Monitor debtors’ compliance with the agreed settlement arrangements.
Experience & Expertise:
·         Bachelor’s Degree in Economics, Business related degree from an institution recognized by Commission for University Education.
·         Possession of a postgraduate degree will be an added advantage.
·         At least 10 years’ experience, 5 years of which should be in a senior management position within credit.
·         Demonstrates a clear understanding of recoveries processes in Corporate and must be able to provide direction and strategic thinking where appropriate in relation to distressed assets and loans in default.
·         Should have sound knowledge in Accounting and financial principles, Credit risk management, Business banking, Investment banking, Corporate banking
·         Understanding of Legal principles related to lending; collateral rights, Insolvency Law, Receiverships and Administration.
·         Must have the ability to translate and apply Credit knowledge to optimise positive outcomes in negotiations with clients.

Job Re-advertisement: Senior Finance & Strategy Manager
IRC 8781
Full time
Job Purpose: Reporting to the Managing Director, this role is responsible for managing KCB Insurance Agency monthly financial reporting processes, preparation of financial statements in accordance with IFRS, regulatory reporting in line with prudential guidelines and other regulatory requirements (The Insurance Act, IRA and CBK Regulatory guidelines, the Companies Act, NSE & CMA), and fixed assets management.
They ensure that robust controls are maintained around the internal models to provide assurance on the accuracy and completeness of the Agency’s financial statements.
Key Responsibilities:
·         Lead the strategic planning process, set up reporting and performance monitoring systems across all KCB Insurance Agency Units
·         Lead the quarterly reporting process including Board Pack preparation, BSC metrics and analytical reviews on the performance
·         Preparation of Financial statements in accordance with the International Financial Reporting standards ensuring all relevant assumptions are applied.
·         Working capital management i.e. Efficient management of current assets (cash, receivables, inventory) and current liabilities (payables, accruals) and investment management
·         Manage the reporting cycles ensuring monthly (month-end) reporting including validation of balances reported in financial reports, provision business analysis data and output reports to support decision making.
·         Regulatory and Statutory reporting ensuring all internal and external compliance requirements are adhered to e.g. to the IRA, CBK, CMA, NSE & Group Reporting
·         Provide business analysis for new products, new ventures and projects to support the decision making process and track progress.
·         Management of the annual audit process in liaison external auditors and internal auditors and remedy material weakness and resolve significant deficiencies within the agreed timelines.
·         Embed and implement robust controls and review processes through balance sheet reviews/substantiation in order to identify risk issues, track aged items and ensure closure and/or escalation of issues.
·         Ensure adequate controls are in place for revenue assurance, expenditure and fixed asset cycles. Provide profitability positions for all cost/revenue centres.
·         Scanning the regulatory environment for legislative and regulatory changes, and preparing impact analysis that provide insights for decision making;
·         Embedding financial and data controls, verifying the integrity of reports with the General Ledger and underlying transaction processing systems;
·         Leading, mentoring and developing an astute finance team in delivering the finance strategy aligning finance activities with the overall strategy and delivering a business support culture with a customer focus.
·         Lead in continuous improvement of the design, processes and financial systems in meeting the emerging needs in both reporting & control environments.
Experience & Expertise:
·         Bachelor’s Degree in Commerce (Finance or Accounting Option), Economics or related field from an institution recognized by Commission for University Education.
·         Professional Qualifications in Accounting (CPAK/ACCA) is required.
·         Possession of a postgraduate degree, or relevant professional qualifications (CFA) will be an added advantage.
·         At least 8 years’ finance experience, 4 years of which should be in a senior management position within a finance function in the Insurance Industry.
·         Knowledge of Insurance Industry commercial, statutory and regulatory dynamics
·         Demonstrate excellent Leadership Skills and people management.
·         Excellent Financial analysis and performance management skills.
·         Proven Track record in delivering results.
How to Apply
The above position is a demanding role for which the Bank will provide a competitive remuneration package to the successful candidate.
If you believe you can clearly demonstrate your abilities to meet the criteria given above, please CLICK HERE to log in to our Recruitment portal and submit your application with a detailed CV.
To be considered your application must be received by Friday, 28th February, 2020.
Qualified candidates with disability are encouraged to apply.
Only short listed candidates will be contacted.
NB: In the event that you are successful, we will require that you provide us with the following documents:
·         National I.D.
·         KRA Pin Card
·         Birth Certificate of self
·         Passport Photo (White Background)
·         NSSF Card
·         NHIF Card
·         Certificate of Good Conduct (less than 5 Months old)
·         Academic and Professional certificates, including official transcripts

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