The name HCS Africa is derived from carefully selected words:
‘Human’, referring to our people-oriented approach, ‘Capital’, referring to our
commitment of increase in profit, and ‘Synergies’, referring to the
collaborative nature of our organization.
IT Infrastructure and
Hardware Analyst
Details:
Our client in the manufacturing industry seeks to hire an IT
Infrastructure and Hardware Analyst to be providing helpdesk support and
resolving problems to the end user’s satisfaction.
Reports to: Senior Infrastructure Analyst
Responsibilities
·
Capable to providing 1st contact
resolution, using KB’s and Knowledge Articles.
·
Monitoring and responding quickly and
effectively to requests received through the IT helpdesk.
·
Monitoring Service Desk for tickets
assigned to the queue and process first-in first-out based on priority
·
Modifying configurations, utilities,
software default settings, etc. for the local workstation
·
Utilizing and maintaining the
helpdesk tracking software.
·
Documentation of internal procedures.
·
Assisting with onboarding of new
users.
·
Ensuring each workstation has a
computer, monitor, keyboard, mouse, hard drive, and any additional specialized
equipment
·
Installing, testing and configuring
new workstations, peripheral equipment and software.
·
Maintaining inventory of all
equipment, software and software licenses.
·
Reporting issues to the Service Desk
for escalation.
·
Managing PC setup and deployment for
new employees using standard hardware, images and software.
·
Assigning users and computers to
proper groups in Active Directory.
·
Performing timely workstation
hardware and software upgrades as required.
Requirements
The ideal candidate should meet the following requirements: –
·
Bachelor’s degree in Computer Science
or IT related courses from an accredited institution.
·
2-3 years of experience in an
Agricultural Industry/Company.
·
Microsoft or Cisco Certifications.
·
Experience in computer hardware
maintenance.
·
1-2 years of experience to support
Windows OS and MS Office programs (i.e. Excel, Word, Projects, Visio and
Outlook)
·
Knowledge of TCP/IP and other
networking concepts.
·
Knowledge in LAN/WAN network
administration and maintenance.
·
Excellent communication skills (i.e.
oral and written)
·
Ability to work independently and
efficiently.
Senior Application Analyst
– 2 positions
Details:
Our client in the manufacturing industry seeks to hire a Senior
Application Analyst to support the business applications through its incident
management, change management, deployment management, end user support, month
end support, GCC management, applications and database management services.
Reports to: Finance Director
Responsibilities
·
Ensuring end users are using the ERP
to accomplish business objectives.
·
Ensuring end users are using the
Window based applications to accomplish business objectives.
·
Directing and managing the planning,
development, installation, testing, modification, and evaluation of all
databases and related client services and reporting.
·
Ensuring installed applications
running on the databases work as expected and database integrity is maintained.
·
Directing IT services related to the
operation, performance, and availability of the database and change management
of IT services.
·
Ensuring Compliance with Corporate IT
Policy.
Requirements
The ideal candidate should meet the following requirements: –
·
A minimum of 5 years relevant working
experience.
·
University degree in IT or Business
with relevant IT training.
·
Good Technical Knowledge in Data
processing systems, Networking, and Systems Development.
·
Administrative Skills and Team
Leadership
·
Good Interpersonal Relationship
Skills
·
Business Knowledge particularly on
Financial systems
·
Must be self-driven and results
oriented
How to Apply
Applicants who meet the requirements stated above should send
their applications and detailed CVs with a day – time Telephone number to the
email address: jobs1@hcsafrica.com with the title on the Subject line. Candidates MUST
indicate their Current and Expected salaries.
