Job Summary:
Our client is a premium barbershop located around Lavington/
Kileleshwa area that provides professional grooming services to it’s esteemed
clients. From haircuts to massages, pedicures to facials. They are looking for
a Receptionist to act as the first point of contact for customers who visit our
salon or contact us to learn about our beauty services.
Responsibilities:
·
Warmly greeting clients, walking them
to the proper beauty station and alerting assigned beauticians of their arrival
·
Booking and confirming appointments
via phone and email
·
Processing transactions (cash and
credit cards) and issuing receipts
·
Offering beverages and chatting with
clients who are in the waiting area
·
Welcoming walk-ins, answering
questions about services and scheduling appointments based on availability
·
Informing clients about new services
and discounts
·
Cross-selling services and products
when appropriate (e.g. through informative brochures and gift cards)
·
Updating client records with contact
and billing details, appointments and services offered
·
Managing the call center
·
Maintaining a tidy reception area
·
Order business cards, brochures and
stationery as needed
·
Managing staff and keeping records of
timings and conduct
·
Reporting directly to the owner
Qualifications:
·
Diploma in a business related course.
·
Proven work experience as a
Barbershop/Salon Receptionist, Front Desk
·
Representative or similar role
·
Hands-on experience with office
equipment, like printers and POS systems
·
Familiarity with processing
transactions
·
Excellent communication abilities
(verbal, phone and email) with a customer service attitude
·
Solid organization and record-keeping
skills
·
An ability to remain calm under
stressful circumstances
·
An ability to remain firm in the face
of staff tensions
·
Females are highly encouraged to
apply
How to Apply:
Interested candidates should email their CV stating their
current salary to jobs@jobsikaz.com quoting
the job title, “FRONT OFFICE EXECUTIVE”
on the subject line.
Note: Candidates should attach a copy of their recent
passport photo to their CV.
Only shortlisted candidates will be contacted.
