Responsibilities
·
Greet clients and visitors with a
positive, helpful attitude
·
Handle the Front Office Fidelio
System in regards to client’s bookings and inquiries
·
Attending to telephone calls and
transferring them to the respective extensions
·
Receive clients’ rent in the absence
of the Finance and Admin Manager
·
Assisting in Apartment inspections
·
Handle guests’ check-ins and check
outs as per the Check In Procedures
·
Sending the ‘Guest Feedback Survey’
to the guests through email upon check out and keeping a log for the same
·
Filing and retrieval of documents
·
Preparing of Purchase Orders using
Materials Control Software
·
Ensuring the Admin office is always
tidy and well organized
·
Assisting clients in finding their
way around the premises
·
Helping maintain workplace security
by issuing, checking and collecting badges as necessary and maintaining visitor
logs
·
Answering phones in a professional
manner, and routing calls as necessary
·
Assisting colleagues with
administrative tasks
·
Provide excellent customer service
·
Scheduling appointments
·
Any other duty as may be given from
time to time
Qualifications
·
Certificate in Hotel Management – Front
Office Operations
·
Working experience in Fidelio System
·
Working experience in Materials
Control Software
·
Two years working experience in Hotel
Front Office/Hotel Reception
·
Prior experience in a hotel or
apartments a must
·
Consistent, professional in dress and
manner
·
Excellent written and verbal
communication skills
·
Competency in Microsoft applications
including Word, Excel, and Outlook
·
Good time management skills
How To Apply
If you meet the above qualifications, skills and experience send
CV only to jobs@britesmanagement.com
Only the shortlisted candidates will be contacted.