SME Relationship Manager
Business Architect Manager
Business Architect
Enterprise Architect
Applications Architect
Reporting to the Branch
Manager, the person is responsible for selling SME
products and provide general business banking solutions to customers while
observing the policies, processes and procedures of KCB Bank.
Responsibilities
·
Execute sales of SME assets, Liabilities
and other product types as per targets allocated by your Branch Manager.
·
To deal with customer queries,
requests, instructions, suggestions/service feedback and dissemination of
information on bank products to both existing and potential customers.
·
Facilitate the branch’s Service
Delivery to customers.
·
Handle Establishment of new and
Variation of existing account relationships.
·
Deal primarily with SME accounts.
·
Selling bank products to new
customers and cross selling to existing customers.
·
Handling establishment of new account
relationships, Variations to the existing relationships, Initial stages of
credit matters, and Dissemination of information relating to the Bank’s
Products & Services.
·
Deposit mobilization for the bank
·
Extending support and guidance to
Customer Care Rep.
·
Leadership of the Branch’s customer
service.
·
Credit cards/debit cards inquiries
and encashment.
·
Collect information from customers
relating to account relationship.
·
Handling of shares IPO related
matters.
·
Initial interview of customers who
require financial assistance/facilities and direct them accordingly ensuring
that relevant supporting documents are obtained.
·
Doing Business banking returns,
Customer care returns, Sales returns, and relevant areas of the Executive
Summary.
·
Annual branch budget relevant areas.
·
Sales calls and market intelligence
gathering.
·
Receive and solve or escalate both
verbal and written customer complaints noting to record them in the customer
complaints register.
·
Receiving, guiding and doing initial
appraisal of loan applications
·
Explaining and having customers sign
letters of offer.
·
Offering information on check-off
loans, receiving applications, Appraising & Dispatching them to CRU-H/O,
and Guiding & Witnessing acceptance of terms of credit on offer letters.
·
Completing of the advances facilities
books (date applied, approved/declined, date letter of offer signed, date draw
down made, etc).
·
Any other duties that may be
allocated from time to time.
Qualifications
·
University degree in Business related
degree from a recognized and reputable institution.
·
At least 3 years working
experience in front line sales, credit analysis and customer service
·
Experience in developing and
supporting business strategy is essential.
·
A good understanding of Risk,
Compliance policies and procedures.
·
Demonstrated consistent high
performance in role(s) held.
·
Knowledge of current trends and best
practice in Banking.
·
Excellent interpersonal and
negotiation skills with ability to network, generate new business and develop
strong business relations.
·
Knowledge of the Banking Regulatory
guidelines, products and services.
How to Apply
The above position is a demanding role for which the Bank
will provide a competitive remuneration package to the successful candidate. If
you believe you can clearly demonstrate your abilities to meet the criteria
given above, please visit our website https://ug.kcbgroup.com/about/careers and
use the link to log in to our Recruitment portal to submit your application with a detailed CV.
To be considered your application
must be received by Wednesday, 2nd August,
2019.
Business Architect Manager
Reporting to the Head of Group Enterprise Architecture,
the Senior Manager, Business Architect will be responsible for developing and
maintaining business capabilities of the enterprise in line with the corporate
strategy as well as contributing to the business strategy and plans. Lead IT
business process architecture (information and process design, modeling, mapping,
documentation, improvement and\or enhancement) of all IT Systems in use by the
Bank. Participate in IT System(s) procurement, development, implementation and
review to ensure that Business Process Architecture standards and methods are
applied in line with Bank policy and best practice.
Responsibilities
·
Elicit business requirements using
interviews, analysis, requirements workshops, surveys, site visits, business
process descriptions, use cases, scenarios, business analysis, tasks and
workflow analysis.
·
Translates strategic initiatives into
delivery-focused change initiatives, while translating business processes and
issues into effective conceptual and logical models.
·
Liaise with the Business subject
matter experts in the development of business architectural framework
developing a clear roadmap of Business solutions.
·
Lead effort to work with business
leaders to identify business capability needs and IT integration
·
Facilitate the identification and
analysis of the Bank’s business drivers to deliver enterprise business,
information, technical and solution architecture requirements.
·
Function as a liaison to Business and
IT partners in order to gain a broad understanding of industry trends and
innovations, and their impact on technology.
·
Provide an analysis to determine best
path for solving business problems/opportunities that may include process
improvement visa Vis information technology systems enhancement.
·
Provide architectural oversight of
projects and ensure that requirements are in alignment with business strategies
and business architecture roadmap/framework.
·
Build and maintain repository for
deliverables, methodologies, and business development documents.
·
Ability to independently facilitate
discussions with groups of diverse stakeholders and manage the flow of
conversation while driving to meet business objectives.
·
Ability to independently manage
conflict among diverse cross portfolio stakeholders related to competing
interests and requirements. Able to help stakeholders objectively examine real
needs versus wants and ways to collaborate to achieve win/win resolutions.
·
Leverages business capabilities as a
platform for illustrating the link between business needs with decisions to
their technology, solution, business and information architecture efforts.
Qualifications
·
Bachelor’s degree in Computer
Science, Computer Engineering, Information Technology or a related field of
study.
·
Professional qualifications such as
CBAP, TOGAF, ITIL Foundation.
·
Project Management; PRINCE II is
added advantage.
·
10 years progressive experience in
Information Technology.
·
5 years’ experience in at least two
IT disciplines such as business architecture, application architecture,
application development, middleware and SOA.
·
At least 5 years’ experience in
Database management systems.
·
At least 3 years’ experience in a
leading formal enterprise architecture framework.
·
Exposure to multiple, diverse
technologies and processing environments.
·
Excellent understanding of software
delivery processes and methodologies (i.e. waterfall, agile, hybrid).
·
Familiarity with graphical modeling
approaches, tools and model repositories.
·
Knowledge of all components of
holistic enterprise architecture.
·
Ability to liaise with all levels of
management and subject matter experts across the industry and within the
organization to drive adoption of Business Architecture.
How to Apply
The above position is demanding role for which the
Bank will provide a competitive remuneration package to the successful
candidate. If you believe you can clearly demonstrate your abilities to meet
the criteria given above, please log in to our Recruitment portal and submit
your application with a detailed CV.
To be considered your application
must be received by Friday, 9th August
2019.
Business Architect
The job holder must demonstrate proficiency in developing
IT business process models (automated, manual processes, system & process
interfaces) and related documentation for IT Systems in use by or to be
procured by the Bank in line with Bank policy, Business Process Architecture
best practice, standards and methods.
Responsibilities
·
Conduct business process improvement
initiatives aimed at improving efficiencies and effectiveness.
·
Act as a liaison to Business and IT
in order to gain a broad understanding of business initiatives and their impact
on technology.
·
Documentation of business
requirements and processes for all business initiatives and projects.
·
Provide the leadership in breaking
down, planning and sequencing the business vision & strategy in to
technology deliverables.
·
Liaise with the Business subject
matter expert in the development of business architectural framework developing
a clear roadmap of Business solutions.
·
Lead effort to work with business
leaders to identify business capability needs and IT integration.
·
Facilitate the identification and
analysis of the Bank’s business drivers to deliver enterprise business,
information, technical and solution architecture requirements.
·
Assess the current Business framework
to detect critical deficiencies and recommend for improvement in line with the
IT strategy and delivery priority of the IT/Bank programs.
·
Function as a liaison to Business and
IT partners in order to gain a broad understanding of industry trends and
innovations, and their impact on technology.
·
Provide an analysis to determine best
path for solving business problems/opportunities that may include process
improvement visa Vis information technology systems enhancement
·
Provide architectural oversight of
projects; ensure requirements are in alignment with business strategies and
business architecture roadmap/framework.
·
Participate and guide on functional
tests planning and execution.
·
Participate in the IT quality
assurance process.
Qualifications
·
Bachelor’s degree in Computer
Science, Computer Engineering, Information Technology or a related field of
study.
·
Professional qualifications such as
CBAP, TOGAF, ITIL Foundation.
·
Project Management; PRINCE II is
added advantage.
·
7 years progressive experience in
Information Technology with focus on Business Analysis, Applications
Architecture or Software Development.
·
5 years’ experience in at least two
IT disciplines such as applications architecture, application development,
middleware and SOA in a multi-tier environment.
·
Prior working experience in formal
Business Analysis/ Applications Architecture.
·
In depth knowledge in Windows, Linus
Operating Systems.
·
Knowledge of Database Management
Systems.
·
Exposure to multiple, diverse
technologies and processing environments.
How to Apply
The above position is demanding role for which the
Bank will provide a competitive remuneration package to the successful
candidate. If you believe you can clearly demonstrate your abilities to meet
the criteria given above, please log in to our Recruitment portal and submit
your application with a detailed CV.
To be considered your application
must be received by Friday, 9th August
2019.
Enterprise Architect
The holder of the role will be responsible for providing a
technology governance framework and set of standards to enable acquisition,
development and deployment of IT solutions &services that maximize
interoperation, re-use, minimize duplication, optimize se of IT assets, reduce
incidents on service and overall simplify the IT environment across the Bank.
The role will report to the Head of Group Enterprise Architecture.
Responsibilities
·
Lead the enterprise architecture
governance and compliance processes to ensure all areas of the organization are
architecting and implementing solutions that adhere to the defined guiding
principles and defined architecture roadmaps.
·
Deliver an enterprise architecture
framework that drives technology, solutions development standards and provide
common approaches for integration across enterprise applications, processes,
and data leading to architecture artifacts, frameworks and patterns to be used
as references by the development teams across the organization.
·
Creation and recommend for approval
the governing principles to guide EA decision making by collaborating with the
extended architecture community.
·
Govern processes and solutions and
ensure that the defined Enterprise Architecture taxonomy is leveraged by the
enterprise.
·
Evolve the Enterprise middleware
state by continued adoption drive for SOA through setup & improvement of a
SOA Governance Reference Model and roadmap.
·
Lead analysis of technology industry
and market trends to determine their potential impact on the enterprise
architecture.
·
Develop guidelines and standards that
will direct and inform how Information Technology investments will be evaluated
for compliance with the Bank’s Enterprise Architecture.
·
Align and rationalize technology
decisions and investments and develop a catalogue of approved technologies for
the Bank.
·
Publish periodic reports on
Enterprise Architecture compliance, progress, compliance issues, and provide
guidance on the treatment required to achieve compliance.
·
Provide and maintain a repository for
all EA artefacts including procedures, standards and tools and continuously
guide on their consumption and measure adoption.
·
Provide guidance for the IT Change
Management through standardized methods and procedures for efficient and prompt
handling of all changes to control IT environments leading to reduced impact
and incidents upon service and alignment/adherence to Enterprise Architecture.
·
Performing analysis and evaluating
internal and external business drivers that may influence change in the
enterprise target architecture.
Qualifications
·
Bachelor’s degree in Computer
Science, Computer Engineering, Information Technology or related field of
study.
·
Professional qualifications such as
TOGAF, ITIL Foundation.
·
Project Management is added
advantage.
·
10 years progressive experience in
Information Technology.
·
At least 5 years’ experience in at
least two IT disciplines such as enterprise architecture, application
architecture, application development, middleware and SOA in a multi-tier
environment.
·
At least 5 years’ experience with
Operating systems (Windows, Unix).
·
At least 3 years’ experience in a
leading formal enterprise architecture framework.
·
Exposure to multiple, diverse technologies
and processing environments.
·
Knowledge of all components of
holistic enterprise architecture.
·
Familiarity with graphical modeling
approaches, tools and model repositories.
·
Knowledge of all components of
holistic enterprise architecture.
·
Ability to balance the long term (big
picture) and short term implications on individual components and projects.
·
Ability to liaise with all levels of
management and subject matter experts across the industry and within the
organization to drive adoption of Enterprise Architecture.
·
Exceptional interpersonal skills
including teamwork, facilitation and negotiation.
How to Apply
The above position is demanding role for which the
Bank will provide a competitive remuneration package to the successful
candidate. If you believe you can clearly demonstrate your abilities to meet
the criteria given above, please log in to our Recruitment portal and submit
your application with a detailed CV.
To be considered your application
must be received by Friday, 9th August
2019.
Applications Architect
The Applications Architect is responsible for developing
IT Solution blueprints (software, versioning & licensing, integrations,
scalability, management requirements and standards) and related documentation
for IT Systems in use by or to be procured by the Bank in line with Bank
policy, architecture best practices, standards and methods. The holder of the
role will demonstrate proficiency in Applications Solutions Architecture
through the design of business solutions, service-oriented solutions and
related infrastructure.
Responsibilities
·
Build a bridge between business
requirements and technical specifications by understanding business
requirements and use cases, and then finding ways to implement those use cases
in the business applications / solutions. Identify the requirements that affect
the structure and operational behaviors of the application.
·
Adopt approaches and methodologies
that demonstrate reduction in the business risks associated with building of
technical solutions.
·
Develop flexible designs able to
handle the natural drift that occur over time in hardware and software
technology, as well as in user scenarios and traffic volumes.
·
Identify the non-functional
requirements for the solution and provide an architecture that best
accommodates them.
·
Identify the kind of technologies,
standards, licenses, capacity sizing and limitations/constraints for the
application, considering the impact of other related/competing developments.
·
Create and Review Technical
Architecture Documents for system changes and new systems and solutions.
·
Having understood the banks
environment, provide and recommend Design Patterns and guide their application
/ use in delivering integration solutions in the bank.
·
Participate and guide on the
non-functional tests planning and execution i.e. performance / load tests,
security tests and high availability and fail over testing.
·
Document solutions, enabler features
and architecture using standard architecture and software engineering
artifacts.
·
Work with internal and external teams
to define and maintain quality standards, coding standards and implements
measures to ensure compliance through code reviews, automation, etc.
Qualifications
·
Bachelor’s degree in Computer
Science, Computer Engineering, Information Technology or a related field of
study.
·
Professional qualifications such as
TOGAF, ITIL Foundation.
·
Project Management; PRINCE II is
added advantage.
·
7 years progressive experience in
Information Technology.
·
5 years’ experience in at least two
IT disciplines such as enterprise architecture, application architecture,
application development, middleware and SOA in a multi-tier environment.
·
Prior working experience in a leading
formal application architecture framework.
·
Exposure to multiple, diverse
technologies and processing environments spanning at least 5 years.
·
At least 5 years’ experience with
Operating systems (Windows, Unix).
·
Knowledge of Database Management
Systems.
·
Knowledge of Network Services,
protocols and Internetworking Technology.
·
Knowledge of Messaging and
Collaboration tolls and technologies.
·
Familiarity with graphical modeling
approaches, tools and model repositories.
How to Apply
The above position is demanding role for which the
Bank will provide a competitive remuneration package to the successful
candidate. If you believe you can clearly demonstrate your abilities to meet
the criteria given above, please log in to our Recruitment portal and submit
your application with a detailed CV.
To be considered your application
must be received by Friday, 9th August
2019.
Qualified candidates with disability are encouraged to
apply. Only short listed candidates will be contacted.
NB: In
the event that you are invited to interview for any positions, we will require
that you provide us with the following documents:-
·
National I.D.
·
KRA Pin Card.
·
Birth Certificate of self.
·
Passport Photo (White Background).
·
NSSF Card.
·
NHIF Card.
·
Police Clearance Certificate (less
than 5 Months old).
·
Academic and Professional
certificates, including official transcripts.
·
Certificates of Service from previous
employers as applicable.