Position Summary
In recognition of the vital role of
the reception office of AWF headquarters, the Receptionist serves as the main contact for all external parties
calling at the reception area of AWF enhancing the organizational image and
provides general administrative services to the office in support to AWF staff.
Responsibilities
·
Front office operations – ensure all
visitors are well received and attended to as well as ensuring the front office
is kept clean and tidy.
·
Switchboard operations – receive,
make and direct calls as required as well ensure the switchboard is always
operational and report any faults as required.
·
Procurement – purchasing office stationery, and maintaining
accurate and up-to-date records of the same.
·
Logistical
support – work with the logistics
officer to ensure staff receive the necessary support in planning
field/business trips.
·
Facilitate courier services for
out-going mail/parcels and ensure efficient tracking.
·
Work with the Logistics Officer on
tracking and final clearance of incoming parcels/mail.
·
Ensure timely payment of bills
-Telephone, stationery, taxi and courier.
·
Work with the Office Assistant to
co-ordinate the use of meeting rooms and organize provision of catering
services as requested.
·
Deal with vendors for office
services, including stationery, telephone, courier, taxi
·
Maintain staff absence log and
communicate the staff absence to other staff
Qualifications
·
Diploma in business administration or
secretarial studies
·
Certificate in customer service/front
office operations is an added advantage
·
At least 2 years’ experience in a
similar position (preferably in an international ngo set-up or busy working
environment)
·
Basic financial/ accounting
experience would be an added advantage
·
Excellent interpersonal and
communications skills
·
Excellent customer service skills
·
Ability to multi-task and work in a
fast-paced office setting
·
Strong grasp of Ms office suite
·
Excellent organizational skills and
strong attention to details
·
Must demonstrate professional
demeanor
·
Excellent phone etiquette
·
Team oriented, flexible and
adaptable, with positive attitude and strong work ethic
·
Excellent interpersonal and
communications skills
·
Excellent customer service skills
How to Apply
Interested candidates are invited to
apply through http://www.awf.org/about/careers/ . Please send a cover letter, your detailed CV as a
single PDF document indicating daytime telephone numbers, address and names of
three referees with the Job Title in the subject line. Only shortlisted
candidates shall be contacted.
CLOSING DATE: July 16, 2019
