Cook
Laundry Attendant (20 Posts)
(DCSACK/KUTRRH/14)
Background Information
Kenyatta
University Teaching, Research and Referral Hospital (KUTRRH)
Department:
Administration Section/Unit: Hospitality Services
Job
Title Cook
Reports
to: Chef
Purpose Of The Job
Reporting
to the Chef, the Cook job exists to prepare and produce foods and beverages in
in the kitchen for patients and staff in the hospital, maintain cleanliness and
orderliness at KUTRRH.
Responsibilities
·
Prepare foodstuffs for cooking, which
include weighing rations, sorting, washing, chopping soaking in the kitchen of
the hospital.
·
Cook foodstuffs according to menus,
special dietary or nutritional restrictions, or numbers of portions to be
served to patients in the hospital.
·
Clean and inspect galley equipment,
kitchen appliances, and work areas to ensure cleanliness and functional
operation in the kitchen of the hospital.
·
Apportion food for transportation and
serving by the porters and servers to inpatients and staff in the hospital.
·
Direct the activities of kitchen
chargehands who assist in preparing and assist in taking care of the kitchen of
the hospital.
·
Wash cooking pots, source pans,
apportioning and serving dishes, utensils, and other cooking equipment in the
kitchen of the hospital.
·
Compile and maintain records of
foodstuffs and other materials and equipment used in the kitchen of the
hospital.
·
Orient newly employed staff to
operations, procedures and processes in the kitchen of the hospital.
·
Monitor use of kitchen commodities
such as sources of energy, water and other nonfood consumables to ensure their
steady availability for continuous operations the kitchen of the hospital.
·
Requisition food supplies, kitchen
equipment, and appliances, based on estimates of future needs in the kitchen of
the hospital
Qualifications
Minimum level of academic qualifications required to
perform effectively in the role
·
Certificate qualification in food
production or hospitality or other related field
·
KCSE Certificate with at least Mean
grade D+
Professional qualification required to effectively perform
in the role
·
Medical Fitness Certificate from
Public Health Office
Minimum level of knowledge required for the job
·
Knowledge of hospital hospitality
operations
·
Knowledge of professional standards
Soft skills required for the job
·
Knowledge of hospital hospitality
operations
·
Knowledge of professional standards
Relevant work experience required
Minimum
number of years of experience the jobholder is required to have to be appointed
to the position:
·
At least two years working experience
as a Cook in a similar institution
Chef
(DCSACF/KUTRRH/13)
Background Information
Kenyatta
University Teaching, Research and Referral Hospital (KUTRRH)
Department:
Administration Section/Unit: Hospitality Services
Reports
to: Kitchen Supervisor
Direct
Reports
·
Cook
·
Chargehand Kitchen
Purpose Of The Job
Reporting
to the Kitchen Supervisor, the Chef job exists to coordinate operations in the
hospital kitchen, ensuring that foods and beverages are prepared according to
the menu and within the expected standards of quantity and quality at KUTRRH
Responsibilities
·
Determine how food and beverages
should be prepared, displayed and presented in the kitchen of the hospital.
·
Prepare food and beverage production
schedules in accordance with the hospital menu and dietary needs of patients in
the hospital.
·
Supervise food preparation and
production and service in the kitchen so as to ensure maintenance of its
quality and nutrition value in the hospital.
·
Supervise kitchen staff in order to
ensure that they are clean and hygiene and that their services meet the
expected standards of cleanliness and hygiene.
·
Ensure that the kitchen, all its
precincts and facilities are clean and hygiene and that are operating within
the expected standards of public health and sanitation and safety in the
hospital.
·
Estimate and requisition daily
proportions, amounts and rations of cooking supplies required to prepare foods
and beverages according to daily menus in the hospital
·
Inspect supplies, equipment, and work
areas to ensure conformance to established standards in the kitchen of the
hospital.
·
Instruct cooks and chargehands in the
preparation, cooking, garnishing, and presentation of food in the kitchen of
the hospital.
·
. Monitor sanitation practices to
ensure that other staff follow hygiene standards and regulations in the kitchen
of the hospital.
·
Check the quality of raw or cooked
food products to ensure that quality food standards are met in the kitchen of
the hospital.
·
Instruct cooks and chargehands in the
preparation, cooking, garnishing, or presentation of food in the kitchen of the
hospital.
·
Determine production schedules and
staff requirements necessary to ensure timely delivery of services in the
kitchen of the hospital.
·
Collaborate with the Kitchen
Supervisor and Nutritionist in planning and developing menus, taking into
account such factors as patient health and dietary needs, seasonal availability
of ingredients for the hospital
·
Arrange for kitchen equipment
purchases or repairs for continued food and beverage service delivery in the
hospital.
·
Prepare daily reports for material
consumption in the kitchen of the hospital and present it to the kitchen
supervisor accordingly in the hospital.
Qualifications
Minimum level of academic qualifications required to
perform effectively in the role
·
Diploma in Catering or Food and
Beverage production or an equivalent qualification from a recognized
institution.
Professional qualification required to effectively perform
in the role
·
Medical Fitness Certificate from
Public Health Office
Minimum level of knowledge required for the job
·
Knowledge in proper hygiene and
sanitization regulations
·
Knowledge of basic nutrition and
dietetics
Soft skills required for the job
·
Communication skills
·
Organizational skills
·
Leadership skills
·
Team building skills
·
Observation skills
·
Analytical skills
Relevant Work Experience Required
Minimum
number of years of experience the jobholder is required to have to be appointed
to the position:
·
At least three years working experience
as a Head Cook/Chef in a similar level organization
Catering Manager
(DCSACM/KUTRRH/ 10)
Purpose Of The Job
Reporting
to the Hospitality Manager, the Catering Manager job exists to plan, organize
and develop the food and beverage services, while meeting client expectations,
food and hygiene standards, financial targets and to support the overall
functions at the KUTRRH
Responsibilities
·
Oversee the management of catering
staff, facilities and services in the hospital.
·
Ensure the quality and sufficiency of
food and beverage preparation and provision services in the hospital.
·
Ensure proper storage of foodstuff in
the kitchen store in order to retain their quality and nutritional values and
thus meet patients’ nutrition and dietary needs in the hospital.
·
Prepare and plan procurement list for
all kitchen supplies such as foodstuffs, utensils and other materials for use
in the catering services of the hospital.
·
Supervise catering and waiting staff
together to ensure quality catering services in the hospital.
·
Plan hospital food and beverage menus
in consultation with the Nutritionist, chefs and cooks, according to patients’
dietary needs in the hospital.
·
Supervise food preparation contents,
procedures and process in order to ensure that they meet the required standards
of hygiene and nutrition for patients in the hospital.
·
Plan and ensure recruitment and
training of kitchen staff in collaboration with the kitchen and serving
supervisors of the hospital.
·
Ensure public health and sanitation,
and safety regulations are strictly observed in order to control disease
outbreak through food contamination in the hospital.
·
Monitor the quantity and quality of
service provided by undertaking regular spot checks in the kitchen and other
food handling areas of the hospital.
·
Ensure maintenance of food stock
levels and order new supplies as required in the kitchen and other catering
areas of the hospital.
·
Liaise with suppliers to ensure
quality and timely kitchen supplies delivery in the hospital.
·
Participate in contracting for
kitchen suppliers assessing their requirements and ensuring they are satisfied
with the service delivered (in contract catering) in the hospital.
·
Ensuring compliance with all fire,
licensing, and employment regulations in the hospital
Qualifications
Minimum
level of academic qualifications required to perform effectively in the role:
·
Diploma in Catering, Hotel Management
or an equivalent qualification from a recognized institution
·
Higher Diploma in Catering, Hotel
Management or other Hospitality Services from a recognized institution
·
Bachelor’s Degree in Hospitality,
Hotel Management or Food and Beverages Science from a recognized institution
will be an added advantage
Professional
qualification required to effectively perform in the role
·
Medical Fitness Certificate from
Public Health Office
Minimum
level of knowledge required for the job:
·
Computer literate
·
Knowledge of the relevant
legislations
·
Knowledge of professional standards
Soft
skills required for the job:
·
Communication skills
·
organizational skills
·
Leadership skills
·
Team building skills
·
Supervisory skills
·
Observation skills
·
Analytical skills
Relevant
Work Experience Required
Minimum
number of years of experience the jobholder is required to have to be appointed
to the position:
·
At least five years working
experience as a Catering Manager in a reputable insitution
Security Officer (Operations) (20
Posts)
(DCSASSO/KUTRRH/12)
Purpose Of The Job
Reporting
to the Security Manager, the Security Officer – Operations job exists to
coordinate day-to-day security services to patients, staff and property at
KUTRRH.
Responsibilities
·
Ensure full time implementation of
security and safety policies, procedures and processes in the hospital.
·
Identify all security vulnerable
areas and points such as entry points, parking lots, public areas, cash offices
are installed with properly working CCTV cameras in the hospital.
·
Ensure that all security prone areas
of the hospital are installed with functioning and fully monitored CCTV
cameras.
·
Ensure that the hospital is appropriately
fitted with properly working security alarms and that security alarm response
is well prepared for and responded to in the hospital.
·
Makes work-plans and shift schedules
and allocate work to all security guards for secure and safe environment in the
hospital.
·
Induct all outsourced security guards
into the hospital’s security policies, procedures, processes and protocols for
effective and efficient security services in the hospital.
·
Train all hospital staff and other
stakeholders on security matters and disaster preparedness and response and
evaluate the same by conducing occasional security drills in the hospital.
·
Ensure that all entry points into the
hospital, perimeter walls, parking lots and other public areas are always
manned by security guards in order to ensure full time security in the
hospital.
·
Coordinate the operations of security
guards and CCTV cameras and alarms monitors to ensure security and safety for
all persona and property in the hospital.
·
Ensure that security alarms are
installed at different points in the hospital and that they are always
functioning properly.
·
Respond to security emergencies,
security scares, bomb threats, fire alarms, or intrusion alarms, following
emergency response procedures and immediately report the same to government
security agencies and other emergency response agencies in the hospital.
·
Arrest and interrogate criminals,
suspected persons, suspicious-looking persons in the hospital and if there are
grounds for further interrogation or prosecution forward them to the police.
·
Prevent crime in the hospital by
securing people and property within it and controlling unnecessary movement,
transactions and access in the hospital.
·
Conduct occasional security drills
among security staff, hospital staff, patients and other guests in order assess
the preparedness for security threats and response in the hospital.
·
Receive and process security issues
and complaints together with the hospital security team within the framework of
policies, procedures, processes and protocols of the hospital.
·
Analyze security operations to
identify and assess potential security risks to mitigate potential threats and
consequences of incidents and develop a plan to respond to such incidents in
the hospital.
·
Monitor and evaluate the implementation
of security practices in the hospital in order to ensure compliance with its
security policies, procedures and process and other security standards.
·
Prepare reports on security
operations and status in the hospital and present it to the appropriate stakeholders
in the hospital.
Qualifications
Minimum
level of academic qualifications required to perform effectively in the role:
·
Diploma or Certificate in Security
Management, Criminology or its Equivalent from a recognized institution
·
Must have previous National Police
Service or Kenya Defense Forces training.
Professional
qualification required to effectively perform in the role:
·
Certificate of good conduct from the
National Police Service
Minimum
level of knowledge required for the job:
·
Computer literacy
·
Investigation skills
·
Knowledge of organizational security
risks and response
·
Knowledge of professional standards
Soft
skills required for the job:
·
Communication skills
·
Organizational skills
·
Security sensitive
·
Observation skills
·
Analytical skills
·
Problem solving skills
·
Ability to manage crisis
·
Ability to work under pressure
·
Ability to work odd hours and odd
days
Relevant
Work Experience Required
Minimum
number of years of experience the jobholder is required to have to be appointed
to the position:
·
At least two years’ working
experience as a Security Officer-Operations in a similar level organization.
Deputy Security Manager
(DCSADSM/KUTRRH/11)
Purpose Of The Job
Reporting
to Security Manager, the Deputy Security Manager job exists and is responsible
for assisting with coordination of security function and ensuring that security
staff are in place in order to provide security services at KUTRRH.
Responsibilities
·
Assist in ensuring sufficient supply
of commodities such as CCTV cameras, alarms, patrol dogs, etc., needed in the
security function of the hospital.
·
Ensure that CCTV cameras and alarms
are well installed and properly functioning in the designated areas of the
hospital.
·
Assist with supervising staff such as
security officers, security guards and alarms and CCTV monitors, together with
their work the hospital.
·
Participate in the tendering process
for security firms to be contracted to provide security services in the
hospital.
·
Ensure that the security unit
provides quality, sufficient and timely security services to patients and staff
in the hospital.
·
Take part in the recruitment and
disciplinary action of staff in the security unit in collaboration with Human
Resource Management unit of the hospital.
·
Assist with the facilitation of
acquisition and maintenance of security appliances and machines and facilities
of the hospital.
·
Ensure proper security and safety
services by providing training and development of security staff in the
hospital.
·
Assist with ensuring that all
security vulnerable areas and points of the hospital are properly and
sufficiently manned at all times in the hospital.
·
Ensure reporting, documenting and
investigation of all security incidences, criminal activities, and presentation
of reports and the appropriate action in the hospital.
·
Work in collaboration with the
emergency response agencies such as fire and other disasters for effective
disaster response and management in the hospital.
·
Assist in ensuring continuous
training and development of security staff in thehospital in collaboration with
human resource management unit of the hospital.
Qualifications
Minimum
level of academic qualifications required to perform effectively in the role:
·
Must be a former or serving Inspector
in the National Police Service or a Lieutenant in Kenya Defense Forces.
·
Diploma in Security or Business
Management, or Social Sciences from a recognized institution
Professional
qualifications required to effectively perform in the role:
·
Certificate of good conduct from the
National Police Service
Minimum
level of knowledge required for the job:
·
Computer literate
·
Investigation skills
·
Knowledge of relevant legislations
·
Knowledge of professional standards
Soft
skills required for the job:
·
Communication skills
·
Leadership skills
·
Organizational skills
·
Observation skills
·
Security sensitive
·
Analytical skills
·
Team building skills
·
Problems solving skills
·
Ability to manage crisis
·
Ability to work under pressure
Relevant
Work Experience Required
Minimum
number of years of experience the jobholder is required to have to be appointed
to the position:
·
At least five years’ working
experience in a Senior security role
Security Manager
(DCSASM/KUTRRH/10)
Purpose Of The Job
Reporting
to the Deputy Director Administration, the Security Manager job exists and is
responsible for the coordination of security function and operation ensuring
that security infrastructure facilities and staff are in place in order to
provide security services at KUTRRH.
Responsibilities
·
Plan for human and non-human
resources for the security function of the hospital.
·
Ensure sufficient supply of
commodities such as CCTV cameras, alarms, patrol dogs etc, needed in the
security function of the hospital.
·
Ensure that CCTV cameras and alarms
are well installed and properly functioning in the designated areas of the hospital.
·
Manage and supervise staff such as
security officers, security guards and alarms and CCTV monitors.
·
Participate in budgeting and
management of resources needed at and allocated to the security unit of the
hospital.
·
Participate in the tendering process
for security firms to be contracted to provide security services in the
hospital.
·
Oversee and ensure preparation of
periodic work plans for the security unit and ensure that they are
appropriately implemented in the hospital.
·
Ensure that the security unit
provides quality, sufficient and timely security services to patients and staff
in the hospital.
·
Participate in the recruitment and
disciplinary action of staff in the security unit in collaboration with Human
Resource Management unit of the hospital.
·
Ensure and facilitate acquisition and
maintenance of security appliances and machines and facilities of the hospital.
·
Ensure proper security and safety
services by providing training and development of security staff in the
hospital.
·
Ensuring that all security vulnerable
areas and points of the hospital are properly and sufficiently manned at all
times in the hospital.
·
Ensure reporting, documenting and
investigation of all security incidences, criminal activities, and presentation
of reports and the appropriate action in the hospital.
·
Work with the law enforcement
agencies of the state to handle crime and suspected criminal activities and
incidences occurring or reported, and respond to the same whenever they occur
in the hospital.
·
Work in collaboration with the
emergency response agencies such as fire and other disasters for effective
disaster response and management in the hospital.
·
Ensure continuous training and
development of security staff in the hospital in collaboration with human
resource management unit of the hospital.
·
Advise the management and other
stakeholder concerning escalating security concerns, threats and incidences in
the hospital.
·
Monitor and evaluate the progress,
performance and productivity of the security unit of the hospital in order to
ensure continuous provision of timely quality and sufficient security services
in the hospital, and disseminate the reports appropriately
Qualifications
Minimum
level of academic qualifications required to perform effectively in the role:
·
Must be a former or serving Inspector
in the National Police Service or a Lieutenant in Kenya Defense Forces.
·
Diploma in Security or Business
Management, or Social Sciences from a recognized institution
Professional
qualifications required to effectively perform in the role:
·
Certificate of good conduct from the
National Police Service
Minimum
level of knowledge required for the job:
·
Computer literate
·
Investigation skills
·
Knowledge of relevant legislations
·
Knowledge of professional standards
Soft
skills required for the job:
·
Communication skills
·
Leadership skills
·
Organizational skills
·
Observation skills
·
Security sensitive
·
Analytical skills
·
Team building skills
·
Problems solving skills
·
Ability to manage crisis
·
Ability to work under pressure
Relevant
Work Experience Required
Minimum
number of years of experience the jobholder is required to have to be appointed
to the position:
·
At least seven years’ working
experience as a Security Manager, or in the National Police Service or KDF with
experience in security management.
Driver (8 Posts)
(DCSAD/KUTRRH/12)
Purpose Of The Job
Reporting
to the Assistant Transport Manager, the Driver job exists to drive hospital
vehicles, primarily to deliver or pick up hospital staff and/or merchandise at
the Kenyatta University Teaching Research and Referral Hospital.
Responsibilities
·
Provide transportation services as
needed to move persons and goods within and without the hospital.
·
Ensure that motor vehicles are well
maintained and that they have all the required documentation and papers, and accessories.
·
Verify the contents of inventory
loads against delivery notes while being loaded and offloaded from the vehicles
within and without the hospital.
·
Drive vehicles to transport materials
to and from specified destinations, as designated by the fleet supervisor of
the hospital.
·
Drive staff buses and other official
cars to pick or deliver hospital staff to or from different destinations as
required outside of the hospital.
·
Maintain records, such as vehicle
logs, records of cargo, or billing statements, in accordance with regulations
in the hospital.
·
Inspect and maintain vehicle supplies
and equipment, such as gas, oil, water, tires, lights, or brakes, to ensure
that vehicles are in proper working condition.
·
Provide custody to hospital vehicles
and their load while outside of the hospital.
·
Report any motor vehicles mechanical
problems and other faults tot the fleet supervisor and forward them for repairs
and maintenance by the maintenance unit of the hospital.
·
Perform minor repairs on hospital
vehicles, such as changing tires or installing light bulbs, fuses, tire chains,
or spark plugs.
·
Report delays, accidents, or other
traffic and transportation situations to the transport supervisor for the
appropriate action within and without the hospital.
Qualifications
Minimum
level of academic qualifications required to perform effectively in the role:
·
KCSE Certificate D+(plus)
·
Valid driving license ABCE minimum.
Professional
qualification required to effectively perform in the role:
·
Public Service Vehicle Drivers’
License
·
Certificate of good conduct from the
National Police Service
·
Certification of driving by a
professional body (AA of Kenya etc.)
Minimum
level of knowledge required for the job:
·
Knowledge of relevant legislations
·
Knowledge of safety procedures and
processes
·
Training in defensive driving
·
First Aid Skills from a recognized
body
Soft
skills required for the job:
·
Communication skills
·
Observation skills
·
Team player
·
Ability to work under pressure
·
Ability to work odd hours and days
·
Available to travel anywhere at any
time
Relevant
Work Experience Required
Minimum
number of years of experience the jobholder is required to have to be appointed
to the position:
·
At least three years’ working
experience as a Driver in a reputable organization.
Assistant Transport Manager
DCSAATM/KUTRRH/9
Purpose Of The Job
Reporting
to the Transport Manager, the Assistant Transport Manager job exists to ensure
drivers are properly oriented, evaluated & trained at KUTRRH.
Responsibilities
·
Assist with the on-boarding and
drivers within the hospital.
·
Ensure that all automotive are well
serviced and fitted with all the required licenses.
·
Assist the Transport Manager with
ongoing orientation, training and evaluation to the drivers and report any
concerns to the Transport Manager
·
Educate and ensure drivers are aware
of transport procedures pertinent to their roles.
·
Report areas of concern and
non-compliance to the Transport Manager.
·
Perform ongoing evaluation of route
efficiencies, develop strategies for improvement and report suggested changes
to the Transport Manager.
·
Prepare fleet reports as required by
the Transport Manager.
·
Keep a schedule of due service dates
for the fleet.
·
Ensure all vehicles have valid
comprehensive insurance covers all the time.
Qualifications
Minimum
level of academic qualifications required to perform effectively in the role:
·
Certificate in Automotive /
Mechanical Engineering, or Business Management, or Social Sciences from a
recognized institution
Professional
qualification required to perform effectively in the role:
·
Drivers License
Minimum
level of knowledge required for the job:
·
Computer literate
·
Knowledge of relevant legislations
·
Knowledge of professional standards
Soft
skills required for the job:
·
Communication skills
·
Leadership skills
·
Organizational skills
·
Observation skills
·
Analytical skills
·
Problem solving skills
·
e) Team building skills
Relevant
Work Experience Required
Minimum
number of years of experience the jobholder is required to have to be appointed
to the position:
·
At least two years working experience
in a Transport supervisory role in reputable organization.
Transport Manager
DCSATM/KUTRRH/8
Purpose Of The Job
Reporting
to the Deputy Director-Finance and Administrative Services, the Transport
Manager job exists to oversee and coordinate the transport function and
services at the KUTRRH.
Responsibilities
·
Plan for human and non-human resource
required in the transport unit of the hospital.
·
Ensure and facilitate the acquisition
and maintenance of automotive in collaboration with the procurement section of
the hospital.
·
Ensure that all automotive are well
services and fitted with all the required licenses and thus meet all the
statutory requirements.
·
Ensure availability and supply of
sufficient commodities and materials needed in the transport unit, in
collaboration with the procurement section of the hospital.
·
Manage and supervise staff together
with their work in the transport unit of the hospital.
·
Ensure efficient use of all resources
allocated to the transport unit of the hospital.
·
Oversee and ensure preparation of
periodic work plans for the transport unit of the hospital and ensure that they
are appropriately implemented in the hospital.
·
Ensure that the transport unit
provides quality, sufficient and timely transportation services in the hospital.
·
Participate in the recruitment and
disciplinary action of the transport unit staff in collaboration with Human
Resource Management unit of the hospital.
·
Ensure reliable and safe transport
services provision by well trained and motivated drivers and mechanics in the
hospital.
·
Ensure continuous training and
development of transport staff in the hospital in collaboration with human
resource management unit of the hospital.
·
Monitor and evaluate the progress,
performance and productivity of the transport unit for continuous provision of
timely quality, safe and sufficient transportation services in the hospital,
and disseminate the reports appropriately.
Qualifications
Minimum
level of academic qualifications required to perform effectively in the role:
·
Diploma in Automotive / Mechanical
Engineering, or Business Management, or Social Sciences from a recognized
institution.
Minimum
level of knowledge required for the job
·
Computer literate
·
Knowledge of relevant legislations
·
Knowledge of professional standards
Soft
skills required for the job
·
Communication skills
·
Leadership skills
·
Organizational skills
·
Observation skills
·
Analytical skills
·
Problem solving skills
·
Team building skills
Relevant
Work Experience Required
Minimum
number of years of experience the jobholder is required to have to be appointed
to the position:
·
At least five years’ working
experience as a Transport Manager in a similar level organization charge of
Transport.
CCTV Camera Monitor (4 Posts)
DCSACCTV/KUTRRH/12
Purpose Of The Job
Reporting
to the Security Officer-Operations, the CCTV and Alarms Monitor job exists to
operate and monitor the CCTV cameras and alarm system in accordance with the
security policies, procedures and protocols at KUTRRH.
Responsibilities
·
Man and monitor CCTV cameras and
security alarms in order to ensure that they are always working properly in
order to provide security and safety in the hospital.
·
Man and monitor CCVT cameras in order
to monitor the movement and activities of people and goods into, within and
outside of the hospital.
·
Identify and monitor the movement of
suspicious-looking persons, abandoned goods and suspicious objects, and report
the same to security guards and the security officers in order for them to be
tracked and prevent crime in the hospital.
·
Monitor, control and report, to the
security officer and guards, movement of unauthorized persons to restricted
areas of the hospital.
·
Monitor conduct of persons in
sensitive areas such as cash offices, stores, pharmacy, car parks and garage,
and report the same to Security Officers in order to control theft, misuse,
damage and corruption in the hospital.
·
Read recorded CCVT data and write
daily reports on activities and irregularities, such as equipment or property
damage, theft, entry and presence of unauthorized persons to restricted areas
and other, or unusual occurrences in the hospital.
·
Read and interpret security alarms,
locations and raise emergency response alerts to the police, fire brigade,
ambulance etc., in order to respond to such emergencies in the hospital.
·
Respond to emergency calls such as
ambulance and fire and notify the respective persons accordingly for fast
response within and without the hospital.
·
Inspect and adjust security systems,
equipment, or machinery to ensure operational use and to detect evidence of
tampering in the hospital.
·
Provide recorded data to authorized
persons for security processing, reporting and other uses in the hospital.
Qualifications
Minimum
level of academic qualifications required to perform effectively in the role:
·
Diploma in IT / Security Studies or
related field from a recognized institution
Minimum
level of knowledge required for the job:
·
Knowledge of Basic Networking.
·
Knowledge of professional standards
and best practices.
Soft
skills required for the job
·
Communication skills
·
Organizational skills
·
Observation skills
·
Analytical skills
·
Ability to manage crisis
·
Keen and detail oriented
·
Calm in times of emergency
·
Ability to work under pressure
·
Ability to work odd hours and odd
days
Relevant
Work Experience Required
Minimum
number of years of experience the jobholder is required to have to be appointed
to the position:
·
At least two years’ working
experience as a CCVT Monitor or Security Surveillance Officer in a reputable
organization.
ICT Officer (Web Development)
DCSAICTSWB/KUTRRH/7
Purpose Of The Job
Reporting
to the ICT Manager, the ICT – Web Developer job exists to design, develop,
implement and maintain the Hospital’s Website and other online services and
advise the hospital executive on the same at KUTRRH.
Responsibilities
·
Plan for all Web Development services
and content required in the hospital, in collaboration with other sections and
unit heads and thus contribute to its overall strategic planning.
·
Coordinate the implementation of ICT
Systems/ Web Applications services component of hospital strategic plan within
its vision, mission and culture and other national and international
frameworks.
·
Develop application and service
strategies and service level agreements, test and deploy plans regularly, in
collaboration with business units’ heads, and other key stakeholders in the
hospital.
·
Perform end to end web-applications
development lifecycle projects and activities including development, testing,
implementation and maintenance of ICT systems in the hospital.
·
Perform tuning, balancing,
improvement, automation and usability of the existing web systems, software and
applications in the hospital.
·
Works with various departments and
strategic management department business analysts to identify content
requirement for publishing
·
Undertake web-application problem
analysis and resolution for application problems in conjunction with the users.
·
Keep abreast with the latest web
standards and development technologies and methodologies and advises the
executive appropriately at the hospital.
·
Contribute regularly to discussion
regarding internal process and system improvements in order to ensure maximum
efficiency across the hospital.
·
Ensure that the Website has
information and resources required to offer effective communication.
·
Provide guidance and support for web
users to ensure that the website is maintained to the highest possible standard
with maximum levels of attainable security and efficiency.
·
Maintain and update interfaces and
integrations, exports and imports, data extracts, reporting functionalities and
ensure their smooth running where required.
·
Ensure and provide continuous Web
systems services’ advisory service to the hospital executive and other sections
and units and other stakeholders through the appropriate media.
·
Undertake any other duties of a
similar level and responsibility as may be required from time to time.
Qualifications
Minimum
level of academic qualifications required to perform effectively in the role:
·
Bachelors’ Degree in IT or Computer
Science / Engineering from a recognized institution.
Minimum
level of knowledge required for the job:
·
Knowledge of CMSs, and PHP,
JavaScript, HTML and other related programming languages.
·
Knowledge of Database Administration,
web-hosting and cloud services.
·
Knowledge of Version Control
Platforms.
·
Knowledge of professional standards
and best practices.
Minimum
level of professional qualification required to perform effectively in the
role:
·
Training in Cyber Security will be an
added advantage.
Soft
skills required for the job:
·
Communication skills
·
Organizational skills
·
Leadership skills
·
Team building skills
·
Analytical skills
·
Ability to work under pressure
·
Must pass the integrity test as
required by Chapter 6 of the Constitution of Kenya
Relevant
Work Experience Required
Minimum
number of years of experience the jobholder is required to have to be appointed
to the position:
·
At least three years working
experience as an ICT – Website/ Applications Officer or a related position
ICT Officer (System Admin &
Security) (3 Posts)
DCSAICTS/KUTRRH/7
Purpose Of The Job
Reporting
to the ICT Manager, the ICT Officer System Admin and Security job exists to
coordinate the provision of ICT system administration, security &
information governance services, solutions and support, and advise the hospital
executive on the same at KUTRRH, ensuring security and efficiency of IT
infrastructure.
Responsibilities
·
Assist in planning for all ICT
security and information governance services in the hospital, in collaboration
with other sections and units’ heads and thus contribute to its overall
strategic planning.
·
Maintain appropriate security
measures and mechanisms to guard against unauthorized access to electronically
stored and /or transmitted patient data and protect against reasonably
anticipated threats and hazards
·
Set up, maintain and manage accounts
and workstations
·
Oversee and/or assist in performing
on-going security monitoring of organization information systems.
·
Undertake application problem
analysis and resolution for application problems in conjunction with the users
and application suppliers.
·
Coordinate the implementation of ICT
security & information governance services component of hospital strategic
plan within its vision, mission and culture and other national and
international frameworks.
·
Develop ICT application and service
strategies and service level agreements, test and deployment plans regularly,
in collaboration with business unit’s departmental heads, and other key
stakeholders in the hospital.
·
Ensure the exposure of all the management
information systems and data information is protected for continuity of
operations in the hospital.
·
Ensure security through access
controls, backups and firewalls
·
Perform tuning, balancing,
improvement, automation and usability of the existing software and ICT
applications in the hospital.
·
Simulate and model software and
applications to fit end users in the different business units in order to
facilitate timely and quality service delivery in the hospital.
·
Work with ICT system vendors as
required to configure, customize or upgrades to existing systems in order to
fit different end user needs in the different sections and units in the
hospital.
·
Work with various departments and
strategic management department business analysts to identify system requirement
specifications (SRS) based on business processes in the hospital.
·
Keep abreast with the latest
enterprise systems development technologies and methodologies and advises the
executive appropriately at the hospital.
·
Review and promote the appropriate introduction
and plan for the implementation of software tool versions that offer new/latest
features for effective and efficient service delivery in the hospital.
·
Review the current systems in use by
different sections and units in the hospital and propose areas and approaches
for improvements.
·
Contribute regularly to discussion
regarding internal process and system improvements in order to ensure maximum
efficiency across the hospital.
·
Set goals for Mean Time to Resolution
(MTR) for all support issues, including escalated incidents among different
sections and units in the hospital.
·
Ensure that the ICT systems section
has all human and non-human resources required to provide ICT systems support
services to other sections in the hospital.
·
Coordinate and provide ICT systems
support services and service delivery in the hospital and ensure that they meet
the expected standards and compliance in the hospital.
·
Supervise ICT system administration
and system security section staff together with their services, to ensure that
they offer timely services within the expected standards in the hospital
·
Coordinate and provide continuous
staff training and development in the ICT systems section for their effective
and efficient performance and productivity in the hospital.
·
Ensure and provide continuous ICT
systems services’ advisory service to the hospital executive and other sections
and units and other stakeholders through the appropriate media.
·
Coordinate monitoring and evaluation
of progress and achievement of the ICT systems section’s programmes,
procedures, processes and services in the hospital, and prepare and disseminate
periodic reports appropriately.
·
Assist with implementation of ICT
application projects. Provide technical input where required.
·
Provide consistent and quality
technical and/or hardware services advice for business improvement and
compliance with agency rules/standards.
·
Ensure compliance through adequate
training programs and periodic IT security audits. These audits should be both
internal and external in nature.
Qualifications
Minimum
level of academic qualifications required to perform effectively in the role:
·
Bachelors’ Degree in IT or Computer
Science/Engineering from a recognized institution.
Minimum
level of knowledge required for the job:
·
Knowledge of Enterprise Systems
Management
·
Knowledge of Database Administration
·
Strong knowledge of ITIL
·
Knowledge of professional standards
·
Familiarity with various operating
systems and platforms
·
Knowledge of system security (e.g.
intrusion detection systems) and data backup/recovery
Minimum
level of professional qualification required to perform effectively in the
role:
·
Training in Cyber Security will be an
added advantage.
Soft
skills required for the job:
·
Communication skills
·
Organizational skills
·
Team building skills
·
Leadership skills
·
Analytical skills
·
Ability to work under pressure
Relevant
Work Experience Required
Minimum
number of years of experience the jobholder is required to have to be appointed
to the position:
·
At least three years’ working
experience as an ICT System Admin and Security Officer or related field.
ICT Officer (Applications)
DCSAICTA/KUTRRH/7
Purpose Of The Job
Reporting
to the ICT Manager, the ICT Systems/Application Manager job exists to oversee
and coordinate the provision of Information and Communication Systems services,
solutions and support, and advise the hospital executive on the same at KUTRRH.
Responsibilities
·
Plan for all ICT systems/Applications
services required in the hospital, in collaboration with other sections and
units heads and thus contribute to its overall strategic planning.
·
Coordinate the implementation of ICT
Systems/Applications services component of hospital strategic plan within its
vision, mission and culture and other national and international frameworks.
·
Develop application and service
strategies and service level agreements, test and deploy plans regularly, in
collaboration with business units’ heads, and other key stakeholders in the
hospital.
·
Perform end to end applications
development lifecycle projects and activities including development, testing,
implementation and maintenance of ICT systems in the hospital.
·
Perform tuning, balancing,
improvement, automation and usability of the existing software and applications
in the hospital.
·
Simulate and model software and
applications to fit end users in the different business units in order to
facilitate quality service delivery in the hospital.
·
Works with system vendors as required
to configure, customize or upgrades to existing systems in order to fit
different end user needs in the different sectionsand units in the hospital.
·
Works with various departments and
strategic management department business analysts to develop system requirement
specifications (SRS) based on business processes in the hospital.
·
Undertake application problem
analysis and resolution for application problems in conjunction with the users
and application suppliers.
·
Keep abreast with the latest
enterprise systems development technologies and methodologies and advises the
executive appropriately at the hospital.
·
Review and promote the appropriate
introduction and plan for the implementation of software tool versions that
offer new/latest features for effective and efficient service delivery in the
hospital.
·
Review the existing systems in use by
different sections and units in the hospital and propose areas and approaches
for improvements.
·
Contribute regularly to discussion
regarding internal process and system improvements in order to ensure maximum
efficiency across the hospital.
·
Ensure that the ICT Systems Section
has all human and non-human resources required to provide ICT systems support
services to other sections in the hospital.
·
Provide guidance and support for
application users to ensure that the business application systems supported by
the ICT are maintained to the highest possible standard with maximum levels of
attainable productivity and efficiency.
·
Maintain and update interfaces and
integrations, exports and imports, data extracts, reporting functionalities and
ensure their smooth running where required.
·
Coordinate and provide ICT systems
support services and service delivery in the hospital ensuring that they meet
the expected standards and compliance.
·
Supervise ICT systems section staff
together with their services, to ensure that they offer timely services within
the expected standards in the hospital.
·
Ensure and coordinate continuous
staff training needs assessment and implement the appropriate training and
development programmes in the ICT systems section for their effective and
efficient performance and productivity in the hospital.
·
Ensure and provide continuous ICT
systems services’ advisory service to the hospital executive and other sections
and units and other stakeholders through the appropriate media.
·
Oversee and coordinate monitoring and
evaluation of progress and achievement of the ICT systems section’s programmes,
procedures, processes and services in the hospital, and prepare and disseminate
periodic reports appropriately.
·
Analyze data from systems and produce
technical and business reports for consumption by departmental managers.
·
Proactively manage data quality in
some systems
·
Set goals for Mean Time to Resolution
(MTR) for all support issues, including escalated incidents among different
sections and units in the hospital
·
Undertake any other duties of a
similar level and responsibility as may be required from time to time.
Qualifications
Minimum
level of academic qualifications required to perform effectively in the role:
·
Bachelors’ Degree in IT or Computer
Science/Engineering from a recognized institution
Minimum
level of knowledge required for the job
·
Knowledge of Enterprise Systems
Management
·
Knowledge of Database Administration
·
Strong knowledge of ITIL
·
Knowledge of professional standards
Soft
skills required for the job
·
Communication skills
·
Organizational skills
·
Leadership skills
·
Team building skills
·
Analytical skills
·
Ability to work under pressure
Relevant
Work Experience Required
Minimum
number of years of experience the jobholder is required to have to be appointed
to the position:
·
At least three years working
experience as an ICT Applications Officer or related field.
Waiter & Waitress (10 Posts)
Ref:
DCSAW/KUTRRH/14
(10
Posts)
Department:
Hospital Administration
Section/Unit:
Hospitality Services
Reports
to: Serving Supervisor
Job Purpose
Reporting
to the Serving Supervisor, the Waiter/Waitress job exists to take orders from
patients and serve them with food and beverages according to their nutritional
and dietary needs at KUTRRH.
Responsibilities
·
Take food and beverage orders for
patients from Nursing Officers in-charge of Wards, and direct the same to the
Serving Supervisor in the hospital.
·
Provide waiting services and ensure
that all the wards and other eating areas are served appropriately with foods
and beverages in the hospital.
·
Liaise with Food Porters to ensure
that foods and beverages are distributed to the wards and other eating areas in
time for serving to patients and staff in the hospital.
·
Distribute foods and beverages to
patients according to their orders based on their nutritional and dietary
needs, and staff in the different areas of the hospital.
·
Check with patients to ensure that
they eat their meals and take any corrective actions to any arising challenges
with the same in the hospital.
·
Clean the dining areas or equipment
and the patients if necessary, removing any used materials from the beds and
tables of patients in the hospital.
·
Take note of any food and beverage,
or serving concerns from patients and redirect it to the Serving Supervisor for
redress in the hospital.
·
Provide to patients and staff other
necessary materials such as seasoning salt, water, extra utensils and table
clothes in the dining wards and areas of the hospital.
·
Collect all used and unused utensils
and other serving and waiting materials from the eating areas and load them on
trollies to be returned to the kitchen of the hospital.
·
Collect and dispose all used and
unused materials in dustbins and trashcans according to the public health and
sanitation policies, procedures and processes in the hospital.
Qualifications
·
Certificate in Hospitality related
course from a reputable institution.
·
At least one year working experience
as a Waiter/Waitress in a reputable institution
·
Medical fitness certificate from the
Public Health Office.
·
Knowledge of hospital hospitality
operations
·
Knowledge of professional standards
Soft skills required for the job:
·
Communication skills
·
Team player
·
Observation skills
·
Compassionate
·
Ability to work under pressure
·
Ability to work in odd hours and odd
days
Restaurant Steward
Ref:
DCSARS/KUTRRH/13
Department:
Hospital Administration
Section/Unit:
Hospitality Services
Reports
to: Hospital Cateress
Direct
Reports: Kitchen Steward
Job Purpose
Reporting
to the Hospital Cateress, the Restaurant Steward job exists to ensure that the
restaurant is properly cleaned and proper hygiene standards are met at the
KUTRRH.
Responsibilities
·
Manage kitchen facilities and food
stuffs by ensuring their sufficiency and good condition in the hospital.
·
Facilitate training to all employees
for appropriate utilization of tools and equipment’s.
·
Perform operations of dishwashing
equipment in a safe and clean manner with respect to food safety procedures.
·
Ensure sufficient and quality
foodstuffs in the kitchen store for continuous operations and provision of
foods and beverages in the hospital.
·
Ensure sufficient and quality food
and beverage prepared and served kitchen of the in the hospital.
·
Storing and requisitioning of all
required materials and managing its clean and safe stock inventories.
·
Maintain food stock levels in the
kitchen store and prepare orders for procurement and supplies as required in
the kitchen of the hospital.
·
Ensuring compliance with all fire,
licensing, and employment regulations in the hospital.
·
Responsible for safeguarding all
equipment and materials required for operation, by adhering to proper handling
procedures
·
Clean tables in assigned station
throughout service.
·
Complies with sequence of service for
beverage to ensure timeliness of service to guests in assigned station
·
Assist Waiters and Assistant Waiters
with stocking, cleaning and maintaining waiter stations throughout service.
·
Ensures that the restaurants are
properly cleaned at the end of each meal period, according to the cleaning
schedules
Qualifications
·
Diploma in Hotel Management or other
Hospitality Services from a recognized institution
·
At least two years working experience
as a Restaurant Steward in a reputable hospital.
·
Professional course in a public
health related field
·
Computer literate
·
Knowledge of the relevant
legislations
·
Knowledge of professional standards
Soft skills required for the job:
·
Communication skills
·
Leadership skills
·
Team building skills
·
Supervisory skills
·
Observation skills
·
Mechanical Skills
Kitchen Steward
Ref:
DCSAKS/KUTRRH/13
Department:
Hospital Administration Section/Unit: Hospitality Services
Reports
to: Hospital Cateresses
Direct
Reports:
1.
a) Kitchen Storekeeper
2.
b) Head Cook/Chief Chef
Job Purpose
Reporting
to the Hospital Cateress, the Kitchen Steward job exists to coordinate
operations in the hospital kitchen in order to ensure sufficient and quality
food and beverage preparation and proper hygiene standards at the KUTRRH.
Responsibilities
·
Manage kitchen facilities and food
stuffs by ensuring their sufficiency and good condition in the hospital.
·
Ensure proper hygiene and sanitation
in the kitchen storage, food preparation and handling and distribution
facilities in the hospital.
·
Ensure sufficient and quality
foodstuffs in the kitchen store for continuous operations and provision of
foods and beverages in the hospital.
·
Ensure sufficient and quality food
and beverage prepared and served kitchen of the in the hospital.
·
Supervise kitchen staff, together
with their work in order to ensure quality services and food products in the hospital.
·
Plan hospital menus in consultation
with hospital cateress, nutritionist and chief chefs and cooks according to the
dietary needs of patients in the hospital.
·
Prepare work plans and work schedules
and allocate work to kitchen staff for continuous food preparation and
production in the hospital.
·
Ensure that health, sanitation and
safety regulations are strictly observed in the kitchen in order to avoid food
contamination and disease outbreak in the hospital.
·
Ensure sufficiency and quality food
and beverage production and service in the kitchen of the hospital.
·
Maintain food stock levels in the
kitchen store and prepare orders for procurement and supplies as required in
the kitchen of the hospital.
·
Supervise suppliers’ deliveries to
ensure quality and timely kitchen supplies delivery in the hospital
·
Ensuring compliance with all fire,
licensing, and employment regulations in the hospital.
Qualifications
·
Diploma in Catering, Hotel Management
or other Hospitality Services from a recognized institution, and Higher
·
At least two years working experience
as a Kitchen Supervisor in a reputable institution
·
Medical Fitness certificate from
Public Health Office
·
Computer literate
·
Knowledge of the relevant
legislations
·
Knowledge of professional standards
Soft skills required for the job:
·
Communication skills
·
Leadership skills
·
Team building skills
·
Supervisory skills
·
Observation skills
·
Analytical skills
Food Porter (8 Posts)
Ref:
DCSAPT/KUTRRH/14
(8
Posts)
Department:
Hospital Administration
Section/Unit:
Hospitality Services
Reports
to: Serving Supervisor
Direct
Reports: None
Job Purpose
Reporting
to the Serving Supervisor, the Food Porter job exists to move foods and
beverages, and serving and table utensils around and about eating areas at
KUTRRH.
Responsibilities
·
Ensure that all food porting and food
serving equipment and utensils are clean in, condition and ready for use before
food and beverage serving in the hospital.
·
Examine food trays to ensure that
they contain foods required by different patients and staff in the hospital.
·
Place food servings on plates or
trays according to orders or instructions in the different eating areas of the
hospital.
·
Distribute and deliver foods and
beverages to the correct patients according to the guidelines, such as those
for special diets, are followed in the hospital.
·
Load trays with all the required
equipment and stuffs such as eating utensils, napkins, or condiments in the
hospital.
·
Remove trays, used dishes and other
used or unused materials and return to kitchen after meals have been served and
eaten in the hospital.
·
Clean food trolleys and other food
porting materials and utensils in order to ensure cleanliness and adherence to
hygiene and sanitation standards of the hospital.
·
Report to the serving supervisor of
any broken and dysfunctional food service equipment for repairs and or
replacement within the hospital.
·
Dispose used and unused foods and
beverages in the designated trashcans and dustbins for proper disposal
according to public health and sanitation procedures and policies of the
hospital
Qualifications
·
KCSE Certificate with Mean Grade D+
·
At least two years working experience
as a Food Porter or Waiter/Waitress
·
Knowledge of hospital hospitality
operational procedures
·
Knowledge of operational standards.
·
Medical fitness certificate from the
Public Health Office
Soft skills required for the job:
·
Communication skills
·
Team player
·
Observation skills
·
Compassionate
·
Physical strength
·
Ability to work odd hours
·
Ability to work under pressure
Laundry Supervisor (4 Posts)
Ref:
DCASLA/KUTRRH/13
(4
Posts)
Department:
Hospital Administration
Section/Unit:
Hospitality Services
Reports
to: Executive Housekeeper
Direct
Reports:
1.
Tailor
2.
Launderer
Job Purpose
Reporting
to the Executive Housekeeper, the Laundry Supervisor job exists to coordinate,
direct and supervise laundering and tailoring services at the KUTRRH.
Responsibilities
·
Prepare work-plans and schedules,
allocate work to laundry staff and set laundry production goals in the
hospital.
·
Ensure, through the procurement
office, the availability of tools, equipment and materials required provide
laundering and tailoring services and manage their inventory in the hospital.
·
Ensure that public health and
sanitation policies and procedures are appropriately adhered to, especially
while handling septic clothing, in the laundry unit of the hospital.
·
Ensure that linen and other clothing
materials are laundered in accordance the manufacturers’ instructions and
specifications, for use in the hospital.
·
Ensure that all wards and other
medical units are well supplied with quality linen and other clothing materials
in the hospital.
·
Collaborate with other supervisors in
the hospitality section to ensure that overlapping hospitality services are
properly taken care within different units of the hospital.
·
Inspect and ensure that laundry
equipment are in condition, report any malfunction to the engineering unit, in
order to readily provide laundry services in the hospital.
·
Take linen orders from the Nursing
Officers in-charge of Wards and other units and prepare the ensure preparation
of the same by the tailors in the hospital.
·
Take uniforms and other fitting
orders from end users and ensure that the tailoring staff prepare it
accordingly in the hospital.
·
Interpret specifications, analyze
charts, work orders, production schedules, and other records and reports to
determine production requirements, record and report the same in the hospital
·
Perform basic human resource process
such as recruitment of casual staff, manage their timesheets, performance and
disciplinary in the hospital
·
Supervise laundry staff together with
their work in order to ensure that they operate within the established
standards and that their work meets the expected quality and quantity in the
hospital.
Qualifications
·
Diploma in House-keeping, or other
Hospitality Services from a recognized institution.
·
At least three years’ working
experience as a Laundry Supervisor in a reputable organization.
·
Computer literate
·
Knowledge of hospital operations
·
Knowledge of professional standards
Soft skills required for the job:
·
Communication skills
·
Leadership skills
·
Organizational skills
·
Observation skills
·
Sense of cleanliness and orderliness
Switchboard Operator (4 Posts)
Ref:
DCASS0/KUTRRH/12
(4
Posts)
Department:
Hospital Administration
Section/Unit:
Public Relations and Customer Services
Reports
to: Senior Administrator
Job Purpose
Reporting
to the Customer Relations Officer, the Telephone Operator job exists to provide
telephone operations services by operating the telephone switchboard at the
KUTRRH.
Responsibilities
·
Ensure cleanliness, tidiness and
orderliness in the telephone switchboard of the hospital.
·
Receive all external telephone calls
to the hospital and redirect them to the appropriate recipients in the
hospital.
·
Ensure all telephone consoles are
manned properly in the hospital.
·
Ensure proper use of telephone to
minimize cost of telephone bill in the hospital.
·
Ensure customers are well attended to
promptly and courteously by phone in the hospital.
·
Liaise with Engineers/Technicians on
maintenance of telephone exchange equipment in the hospital.
·
Liaise with accounts section on
payment of telephone bills and purchase of calling cards in the hospital.
·
Interrupt busy lines if an emergency
warrants in the hospital.
·
Keep records of calls placed and received,
and of the related toll charges, every day in the hospital.
·
Update hospital telephone directory
information for easier and convenient contacts in the hospital.
·
Listen to customer requests, to
answer questions and provide telephone information in the hospital.
Qualifications
·
Diploma in Telecommunication,
Business Administration or its equivalent from a recognized Institution.
·
At least three years working
experience as a Telephone Operator in a busy organization.
·
Ability to operate the switchboard
·
Good knowledge of hospital products
·
Fluent in spoken English and
Kiswahili
·
Knowledge of professional standards
·
Computer Literate
·
Customer Service skills
Soft skills required for the job:
·
Good communication skills
·
Ability to multitask
·
Organizational skills
·
Listening skills
·
Analytical skills
·
Courteous
·
Ability to work under pressure
Receptionist (10 Posts)
Ref:
DCASR/KUTRRH/12
(10
Posts)
Department:
Administration and Finance
Section/Unit:
Public Relations and Customer Services
Reports
to: Senior Administrator
Job Purpose
Reporting
to the Customer Relations Officer, the Receptionist job exists to provide all
front office services such as receiving visitors, giving the right information,
receiving phone calls and parcels and directing them to the appropriate destinations
at KUTRRH.
Responsibilities
·
Receive all phone calls to the
hospital and respond to the inquiries, give the appropriate information or
redirect them to the appropriate persons in the hospital.
·
Hand over to customers and other
stakeholder mails and parcels delivered at the reception, from within and
outside the hospital.
·
Record all visitors to the hospital
in the front office directory, taking their personal details for auditing and
security purposes in the hospital.
·
Document and file all customer care
and customer service information for future reference and follow ups in the
hospital.
·
Report to the security guards or
officer of any suspiciously looking persons or objects entering into or present
in the reception area for the appropriate security procedures in the hospital.
·
Liaising with other hospital
departments and different personalities regarding services and issues of
interest to customers, patients and visitors of the hospital.
·
Implement all the established
administrative and operations programmes in the reception area of the hospital.
·
Document, record and file all
reception daily business and forward it to the Customer Relations Officer for
the appropriate action in the hospital.
Qualifications
·
Degree in Public Relations from a
recognized institution.
·
At least two years working experience
as a Receptionist or Customer Service Assistant in a reputable organization.
·
Fluent in English and Kiswahili
·
Excellent knowledge of hospital
products
·
Knowledge of professional standards
·
Computer Literate
·
Customer service skills
Soft skills required for the job:
·
Communication skills
·
Ability to multitask
·
Organizational skills
·
Observation skills
·
Listening skills
·
Analytical skills
·
Compassionate
·
Team player
·
Courteous
·
Strong memory
·
Ability to work under pressure
·
Ability to observe confidentiality
Customer Care Assistant (10 Posts)
Ref:
DCASCSA/KUTRRH/12
(10
Posts)
Department:
Hospital Administration
Section/Unit
Public Relations and Customer Service
Reports
to: Executive Secretary
Job Purpose
Reporting
to the Executive Secretary, the Customer Care Assistant job exists to receive
and direct visitors to the respective departments at KUTRRH
Responsibilities
·
Primary point of contact within the
hospital
·
Responding to visitors’ queries
·
Receiving, guiding and directing the
patients around the hospital
·
Maintaining good ambience in the
hospital
·
Maintaining a log of visitors
·
Resolving customer complaints
·
Filling and processing of application
forms
·
Facilitating appointments
·
Prepare reports on trends to inform
resolution of continuous customer service quality improvement
Qualifications
·
Diploma in Business Administration or
Public Relations from a recognized institution.
·
At least two years working experience
as a customer care assistant in a reputable organization.
·
Computer Literate
·
Fluent in English and Kiswahili
·
Record keeping skills
·
Office management skills
·
Knowledge of office operations
Soft skills required for the job:
·
Communication skills
·
Organizational skills
·
Observation skills
·
Analytical skills
·
Courteous
·
Ability to work under pressure
·
Ability to observe confidentiality
Administrative Assistant (5 Posts)
Ref:
DCASAS/KUTRRH/10
(5
Posts)
Department:
Hospital Administration
Section/Unit
Public Relations and Customer Service
Reports
to: Executive Secretary
Job Purpose
Reporting
to the Executive Secretary, the Administrative Assistant job exists to manage
phones, emails, scheduling appointments and planning meetings at KUTRRH
Responsibilities
·
Keep records, mails, parcels and file
and distribute all inward and outward correspondence to ensure timely delivery
of documents and information in the hospital.
·
Store, arrange, index and classify
records to facilitate easier reference and thus smooth running of office
activities in the hospital.
·
Retrieve documents and files from
their storage facilities, and move them to the appropriate destinations in the
hospital.
·
Move documents, parcels, other hard
office information and physical assets within and without the offices in the
hospital.
·
Provide administrative support within
offices by moving things around and about, being sent to run errands within and
without the hospital.
·
Implement and manage filing systems
and maintain both electronic and paper-based files in the offices to ensure
timely retrieval and data integrity in the hospital.
·
Control movement of people and goods
within and among departmental offices for safety and security of officers in
the hospital.
·
Prepare rooms and venues for meetings
by moving, arranging and cleaning seats and tables, public address and organize
and deliver refreshment to their attendants in the hospital.
Qualifications
·
Bachelor’s Degree in Business
Administration from a recognized Institution.
·
Diploma in Business Administration or
a related field from a recognized Institution.
·
At least five years working
experience as an Administrative Assistant in a reputable organization.
·
Computer Literate
·
Fluent in English and Kiswahili
·
Ability to type 50 words per minute
·
Record keeping skills
·
Office management skills
·
Knowledge of office operations
Soft skills required for the job:
·
Communication skills
·
Organizational skills
·
Observation skills
·
Analytical skills
·
Courteous
·
Ability to work under pressure
·
Ability to observe confidentiality
Senior Administrative Assistant (2
Posts)
Ref:
DCASSAS/KUTRRH/9
(2
Posts)
Department:
Hospital Administration
Section/Unit
Public Relations and Customer Service
Reports
to: Senior Administrator
Job Purpose
Reporting
to the Senior Administrator, the Senior Administrative Assistant job exists
providing administrative support to ensure efficient operation of the offices
at KUTRRH.
Responsibilities
·
Support managers and executives with
daily clerical tasks within the hospital.
·
Plan meetings and take detailed
minutes.
·
Answer phone calls, provide
information to clients and transfer the calls to the specific person.
·
Schedule appointments for senior
staff within the assigned department and update their calendar.
·
Order office supplies for departments
within the hospital.
·
Produce and distribute correspondence
memos and letters within the departments.
·
Assist in the preparation of
regularly scheduled reports
·
Provide general support to the
visitors.
·
Develop and Maintain a filling
system.
·
Reconcile and submit expense reports.
·
Assist in preparation of regularly
scheduled reports.
Qualifications
·
Degree in Business Administration
from a recognized institution.
·
Diploma in Business Management,
Secretarial or Administration.
·
At least five years’ working
experience as an Administrative Assistant in a reputable organization.
·
Computer Literate
·
Fluent in English and Kiswahili
·
Ability to type 50 words per minute
·
Record keeping skills
·
Office management skills
·
Knowledge of office operations
Soft skills required for the job:
·
Communication skills
·
Organizational skills
·
Observation skills
·
Analytical skills
·
Courteous
·
Ability to work under pressure
·
Ability to observe confidentiality
Senior Administrator (2 Posts)
Ref:
DCSASA/KUTRRH/7
(2
Posts)
Department:
Hospital Administration
Section/Unit
Corporate Services
Reports
to: Deputy Director Administration
Direct
Reports: Senior Administrative Assistant
Job Purpose
Reporting
to the Deputy Director Administration, the Senior Administrator will manage
administrative staff of the department and prepare performance reports for
staff at KUTRRH.
Responsibilities
·
Provision of office accommodation to
ensure that staff have comfortable work stations
·
Supervise transport services to
ensure efficient movement of staff and supplies
·
Supervise health and safety of staff,
building & equipment to ensure a conducive work environment at the
hospital.
·
Supervise maintenance of office
buildings and equipment to enhance occupational health and safety.
·
Supervise ground maintenance to
ensure a clean work environment at KUTRRH.
·
Conducts performance appraisals in
conjunction with the Quality Management Section to measure performance targets.
·
Sign performance contracts with
administration officers and head of sections to set annual performance
indicators.
·
Oversee provision of secretarial
services to facilitate smooth office operations.
·
Oversee efficient and effective
utilization of office resources to ensure prudent use of the same.
·
Liaises and leads on strategic
relationships with main service providers.
·
Mentors administrative staff in
accomplishing their goals and objectives and fosters harmonious working
relationships.
·
Coordinate the conduct of drills and
put in place safety equipment to enhance emergency preparedness.
·
Plan for trainings of the division
staff in liaison with the human resource division to enhance capacity building.
·
Takes the lead in coordinating the
full range of staff and human resource administration related issues, ensuring
requirements are met. This involves overseeing development and maintenance of
staffing table records, interpretation and application of staff rules relating
to human resources issues, preparation of staffing projects and other ad hoc
status reports on those issues.
·
Ensures all actions follow
operational procedures for recruitment, placement and separation of staff as
well as career development, gender equality and staff-management relations.
·
Participates in management meetings
to provide advice on administrative, financial and human resources matters, as
required.
·
Overseas travel, procurement,
information technologies, asset and facilities management functions.
Qualifications
·
Bachelor degree in Public Relations,
Business, Education, Administration or any related social science field from a
recognized institution.
·
Master’s Degree in Public
Administration, Social Science, Business, Education or any related field from a
recognized Institution will be an added advantage
·
At least five years’ working
experience as a Senior Administrator in a reputable organization.
·
Computer Literate
·
Fluent in English and Kiswahili
·
Time Management skills
·
Leadership skills
·
Multi -Tasking skills
·
Organizational skills
·
Judgment/Decision making skills
·
Office management skills
·
Knowledge of office operations
Soft skills required for the job:
·
Communication skills
·
Organizational skills
·
Observation skills
·
Analytical skills
·
Courteous
·
Ability to work under pressure
·
Ability to observe confidentiality
Executive Secretary (3 Posts)
Ref:
DCSAES/KUTRRH/8
(3
Posts)
Department:
Hospital Administration
Section/Unit
Administrative Service
Reports
to: Chief Executive Officer & Directors
Direct
Reports:
1.
a) Administrative Clerk
2.
b) Secretary/Copy Typist
Job Purpose
Reporting
to the Chief Executive Officer, the Executive Secretary job exists to
coordinate and provide secretarial and administrative services at the KUTRRH.
Responsibilities
·
Manage the executive’s diary by
booking appointments for, organizing meetings for them, organizing their work
and programming their daily, weekly, monthly or annual activities in the
hospital.
·
Manage the executive’s calendar by
planning their work plans and work schedules, annual leaves and day offs and
thus reminding them when they are due in the hospital.
·
Provide logistical support to
executives with issues such as visas, travel, itinerary and personal needs
within and without the hospital.
·
Keep the records of their work by
taking notes of their meetings, typing documents, documenting and filing
documents within or without the hospital.
·
Correspond with the executives’
customers, clients and colleagues on official business of the hospital.
·
Book appointments, receive and screen
all visitors to the executives’ offices, telephone calls, inward and outward
mail and ensure relevant action is taken by respective staff in the hospital.
·
Secure and safe-keep the executives’
office, information, documents, equipment by limiting access to any
unauthorized persons, controlling movement and access to any unauthorized
persons and any unauthorized access to classified information, movement of
documents or equipment from their offices in the hospital.
·
Manage administration of formal
events such as logistics of high-level delegations to the hospital, logistics
for international conference hosted in or organized by the hospital.
·
Prepare invoices, reports, memos,
letters, financial statements, and other documents, using word processing,
spreadsheet, database, or presentation software for the executives in the
hospital.
·
Prepare agendas and make
arrangements, such as coordinating catering for luncheons, for management
committee, board, board committees, and other high-level meetings in the
hospital.
·
Coordinate and direct office services,
such as records, departmental finances, budget preparation, personnel issues,
and housekeeping, to aid executives within and without the hospital.
·
Oversee, formulate, review and
implement administrative policies, procedures and practices for executives’
offices in the hospital.
·
Guide the operations and activities
of other administrative staff in the hospital within the policies, procedures
and processes of the administrative services of the hospital.
·
Supervise other clerical and
administrative staff together with their work, and train them where necessary
in order to improve their skills and performance in the hospital.
Qualifications
·
Diploma in Secretarial Studies,
Office Management or other relevant field from a recognized institution.
·
Bachelors’ degree in Business
Administration, Management Studies or Social Sciences from a recognized
institution Professional qualifications required to effectively
·
At least five years working
experience as an Executive Secretary in a reputable organization.
·
Computer Literate
·
Knowledge of shorthand ability to
type 50 words per minute
·
Knowledge of office management
·
Knowledge of executive dairy keeping
·
Knowledge of professional standards
Soft skills required for the job:
·
Communication skills
·
Organizational skills
·
Team building skills
·
Observation skills
·
Analytical skills
·
Courteous
·
Ability to work under pressure
·
Ability to observe confidentiality
Boiler Assistant (2 Posts)
Ref:
DCSABA/KUTRRH/12
(2
Posts)
Department:
Hospital Administration
Section/Unit
Mechanical Engineer
Reports
to: Boiler Operator
Job Purpose
Reporting
to the Boiler Operator, the Boiler Assistant job exists to provide operation
and maintenance works of the heating systems in the high-pressure boiler,
engine, and mechanical equipment at the KUTRRH.
Responsibilities
·
Perform routine maintenance of the
boiler, engine, piping system and other related appliances in the hospital.
·
Identify old, worn out and thus
defective parts of the boilers and systems and replace them with new ones for
effective operations in the hospital.
·
Test boiler water chemical balance
and bring it to the recommended level so as to avoid corrosion, deposits that
may damage it thus affecting operations in the hospital
·
Manipulate valves to control the flow
of water and fuel and to increase or decrease steam pressure and heat as
required for use in the hospital.
·
Observe operating equipment, meters,
and gauges to ensure that operation is in accord with specified instructions to
ensure safety of the device and users in the hospital.
·
Report to the Mechanical Engineer,
any abnormal operating conditions or major repair requirements to shift
engineer, and assist in implementing remedial action in the hospital
·
Record and document hourly operations
of the boiler and heating or cooling system and relay the same information to
shift boilers operators and engineer of maintenance mechanic who make the
necessary repairs or corrections if necessary in the hospital.
·
Check and record temperatures of air
conditioning equipment, such as chillers, chilled water pumps, and condensed
water pumps in the hospital.
·
Ensure and maintain boiler rooms and
related work area in a clean, orderly, and safe condition, free from any
unauthorized access and interference or contamination in the hospital.
·
Ensure maintenance and observation of
all safety requirements and standards for the heating and cooling systems for
the safety of all in the hospital.
·
Test and treat boiler feed water for
scale, oxygen, pitting, corrosion, hardness, etc. and add chemicals to treat
these problems on a daily basis for use in the hospital
Qualifications
·
Diploma in Boiler operation or
Advanced Certificate in Boiler Operation or its equivalent from a reputable
institution.
·
At least two years working experience
as a Boiler Assistant from a reputable organization.
·
Computer literate
·
Knowledge of relevant professional
standards
·
Knowledge of water treatment,
electricity, plumbing welding and Computer control
·
Knowledge of Diesel engines and
Petrol engine.
Soft skills required for the job:
·
Communication skills
·
Observation skills
·
Analytical skills
·
Team player
·
Ability to work under pressure
·
Ability to work odd hours and odd
days
Boiler Operator (4 Posts)
Ref:
DCASBO/KUTRRH/9
(4
Posts)
Department:
Hospital Administration
Section/Unit:
Mechanical Engineering
Reports
to: Hospital Mechanical Engineer
Direct
Reports: Boiler Assistant
Job Purpose
Reporting
to the Hospital Mechanical Engineer, the Boiler to provide operation and
maintenance works of the heating systems in the high-pressure boiler, engine,
and mechanical machines and air conditioning equipment at the KUTRRH.
Responsibilities
·
Perform routine maintenance of the
boiler, engine, piping system and other related appliances in the hospital.
·
Identify old, worn out and thus
defective parts of the boilers and systems and replace them with new ones for
effective operations in the hospital.
·
Test boiler water chemical balance
and bring it to the recommended level so as to avoid corrosion, deposits that
may damage it thus affecting operations in the hospital
·
Manipulate valves to control the flow
of water and fuel and to increase or decrease steam pressure and heat as
required for use in the hospital.
·
Observe operating equipment, meters,
and gauges to ensure that operation is in accord with specified instructions to
ensure safety of the device and users in the hospital.
·
Report to the Mechanical Engineer,
any abnormal operating conditions or major repair requirements to shift
engineer, and assist in implementing remedial action in the hospital
·
Record and document hourly operations
of the boiler and heating or cooling system and relay the same information to
shift boilers operators and engineer of maintenance mechanic who make the
necessary repairs or corrections if necessary in the hospital.
·
Check and record temperatures of air
conditioning equipment, such as chillers, chilled water pumps, and condensed
water pumps in the hospital.
·
Ensure and maintain boiler rooms and
related work area in a clean, orderly, and safe condition, free from any
unauthorized access and interference or contamination in the hospital.
·
Ensure maintenance and observation of
all safety requirements and standards for the heating and cooling systems for
the safety of all in the hospital.
·
Test and treat boiler feed water for
scale, oxygen, pitting, corrosion, hardness, etc. and add chemicals to treat
these problems on a daily basis for use in the hospital.
Qualifications
·
Diploma in Boiler Operation, Advanced
Certificate in Boiler Operation, or Craft 1 or other relevant field from a
recognized institution
·
At least three years working
experience as a Boiler Operator
·
Computer literate
·
Knowledge of relevant professional
standards
·
Knowledge of water treatment,
electricity, plumbing welding and Computer control
·
Knowledge of Diesel engines and
Petrol engine.
Soft skills required for the job:
·
Communication skills
·
Observation skills
·
Analytical skills
·
Team player
·
Ability to work under pressure
·
Ability to work odd hours and odd
days
Biomedical Technician (2 Posts)
Ref:
DCASBT/KUTRRH/10
(2
Posts)
Department:
Hospital Administration
Section/Unit
Biomedical Engineering
Reports
to: Biomedical Engineer
Job Purpose
Reporting
to the Biomedical Engineer, the Biomedical Technician job exists to provide
support in patient diagnosis and treatment by installing, testing, calibrating,
and repairing biomedical equipment at KUTRRH.
Responsibilities
·
Repair, maintain and ensure that
medical equipment in operating rooms, intensive care, clinical labs, including
therapeutic and diagnostic clinics are running well at the hospital.
·
Provide preventive maintenance to
medical equipment in a safe, self-directed and proper functioning in the
hospital.
·
Provide technical support on informal
and formal basis concerning operation of medical equipment to ensure that all
processes are adhered to while using them in the hospital.
·
Collaborate with biomedical engineers
and researchers to design and fabricate specialized devices for use in the
clinical and research settings in the hospital.
·
Document and maintain records
pertaining to all repairs, replacement parts, calibrations and modifications of
medical equipment in the hospital.
·
Gather and provide first response
information on medical equipment related issues involved in patient occurrence
reports to ensure follow up of issues raised in the hospital.
·
Identify aging and obsolete patient
care equipment and ensures all procedures are followed while disposing them
within and without the in the hospital.
·
Ensure provision of supporting
documentation for the assessment, justification and selection of new devices
while realizing fiscal responsibility in the hospital.
Qualifications
·
Certificate in Electrical Engineering
with focus on medical engineering from a recognized institution
·
At least two years working experience
as a Biomedical Technician in a reputable health facility
·
Computer literate
·
Knowledge of relevant professional
standards
·
Knowledge of relevant legislations
Soft skills required for the job:
·
Communication skills
·
Observation skills
·
Analytical skills
·
Team player
·
Ability to work under pressure
·
Ability to work odd hours and odd
days
Carpenters (2 Posts)
Ref:
DCSAC/KUTRRH/14
(2
Posts)
Department:
Hospital Administration
Reports
to: Maintenance Manager
Job Purpose
Reporting
to the Maintenance Manager the Carpenter job exists to contribute to the repair
and maintenance of furniture, carpentry and timber related items at KUTRRH.
Responsibilities
·
Carrying out all repair works on
furniture, doors, windows and any wooden material belonging to the hospital.
·
Handling maintenance requests as
assigned by supervisors
·
Responsible for ensuring that any
carpentry works are attended to as soon as they are reported.
·
Carry out periodic surveys as a check
to ensure that broken furniture in the hospital are repaired as soon as
possible to mitigate against risk.
Qualifications
·
KCSE Certificate.
·
Government Trade Test
·
Carpentry apprenticeship program
·
At least two years working experience
as a Carpenter a reputable organization
·
Knowledge of carpentry and
proficiency in carpentry works
Soft skills required for the job:
·
Communication skills
·
Observation skills
·
Analytical skill
·
Ability to work under pressure
Plumber (2 Posts)
Ref:
DCSAP/KUTRRH/14
(2
Posts)
Department:
Administration
Section/Unit:
Mechanical Engineering
Reports
to: Hospital Mechanical Engineer
Job Purpose
Reporting
to the Mechanical Engineer, the Building Technician-Plumber job exists to
provide all plumbing construction, repair, modification and maintenance works
at the KUTRRH.
Responsibilities
·
Review building plans and
specifications to determine the construction layout and related materials for
plumbing works in the hospital.
·
Ensure all installation, repairs and
maintenance meet the requirements of the appropriate codes and environmental
protection requirements in the hospital.
·
Implement all plumbing construction,
modification, repair and maintenance assignments by the Mechanical Engineer on
buildings and structure in the hospital.
·
Change, repair and modify hospital
buildings’ water, sanitation, heating and cooling storage and piping systems,
fittings and appliances to suit end user interests in the hospital.
·
Identify and requisition the required
tools, equipment and materials needed for use in pluming works in the hospital.
·
Locate, identify and mark all points,
positions for repairs, reinforcement, connections, modifications and fixtures
in the fluid’s storage and transmissions in the hospital.
·
Perform scheduled general repairs and
maintenance service on fluids storage and transmission systems and fixtures in
the hospital.
·
Ensure that all installation,
maintenance and user requirements as specified by the manufacturer of systems
and fixtures are met in the hospital.
Qualifications
·
Diploma in Building/Construction
Technology in Plumbing or its equivalent from a recognized institution
·
Government Trade Test certifications
·
At least three years working
experience as a Building Technician-Plumber in reputable organization
·
Ability to operate plumbing machines
and tools
·
Knowledge of relevant legislation
·
Knowledge of relevant professional
standards
Soft skills required for the job:
·
Communication skills
·
Observation skills
·
Analytical skills
·
Aesthetic sense
·
Problem solving skills
·
Ability to work on odd hours and odd
days
Electricians (2 Posts)
Ref:
DCSAE/KUTRRH/12
(2
Posts)
Department:
Biomedical Engineering
Section/Unit:
Biomedical Engineering
Reports
to: Senior Hospital Electrical Technician
Job Purpose
Reporting
to the Senior Hospital Electrical/Electronics Technician, the
Electrical/Electronics Technician, job exists to provide all general electrical
and electronics installation, repair and maintenance works at KUTRRH
Responsibilities
·
Review electrical plans and
specifications in building in order to understand the construction layout and
related materials for electrical and electronics works in the hospital.
·
Ensure all electrical installation,
repairs and maintenance meet the requirements of the appropriate codes and
environmental safety and protection requirements in the hospital.
·
Implement all electrical and
electrics systems and equipment installation, modification, repair and
maintenance assignments by the Electrical Engineer on buildings and structure
in the hospital.
·
Change, repair and modify hospital
building electrical systems, wiring, fittings and appliances to suit end user
interests in the hospital.
·
Identify and requisition the required
tools, equipment and materials needed for use in electrical and electronics
works in the hospital.
·
Connect, disconnect and change
electrical routing and wiring and settings of electrical appliances and
electronics as required by end users in the hospital.
·
Perform scheduled general maintenance
service on electrical wiring, systems and equipment and appliances in the
hospital.
·
Implement all electrical and
electronics installation, maintenance and user requirements as specified by the
manufacturer of systems and fixtures are met in the hospital
·
Implement installations, repairs and
maintenance of electricity systems and appliances, and transmission are
properly adjusted, aligned, supported and graded in the hospital.
·
Undertake repairs, performance
verification testing, acceptance testing, planned preventative maintenance and
electrical safety testing on a wide variety of medical devices in the hospital.
·
Train other staff in use of electric
medical equipment and devices, keeping training records for their appropriate
use, safety and maintenance in the hospital.
·
Report to the Hospital Electrical
Engineer of “out of condition” electronics and electrical appliances for their
requisition and replacement in the hospital.
·
Work in collaboration with the
biomedical staff to service and maintain electrical medical equipment in the
hospital.
Qualifications
·
Diploma in Electrical and Electronics
or
·
Certificate in Electrical and
Electronics or any other relevant field from recognized institution
·
At least three years’ working
experience as an Electrical/Electronics Technician in reputable organization
·
Computer literate
·
Knowledge of operating procedures
·
Knowledge of relevant professional
standards
·
Registration with relevant
professional body
Soft skills required for the job:
·
Communication skills
·
Organizational skills
·
Observation skills
·
Analytical skills
·
Team player
·
Ability to work odd hours and odd
days
Senior Electrician
Ref:
DCSASE/KUTRRH/11
Department:
Biomedical Engineering
Section/Unit:
Biomedical Engineering
Reports
to: Senior Hospital Electrical Engineer
Job Purpose
Reporting
to the Hospital Electrical Engineer, Senior Electrical/Electronics Technician,
job exists to provide all general electrical and electronics installation,
repair and maintenance works at KUTRRH
Responsibilities
·
Review electrical plans and
specifications in building in order to understand the construction layout and
related materials for electrical and electronics works in the hospital.
·
Ensure all electrical installation,
repairs and maintenance meet the requirements of the appropriate codes and
environmental safety and protection requirements in the hospital.
·
Implement all electrical and
electrics systems and equipment installation, modification, repair and
maintenance assignments by the Electrical Engineer on buildings and structure
in the hospital.
·
Change, repair and modify hospital
building electrical systems, wiring, fittings and appliances to suit end user
interests in the hospital.
·
Identify and requisition the required
tools, equipment and materials needed for use in electrical and electronics
works in the hospital.
·
Connect, disconnect and change
electrical routing and wiring and settings of electrical appliances and
electronics as required by end users in the hospital.
·
Perform scheduled general maintenance
service on electrical wiring, systems and equipment and appliances in the
hospital.
·
Implement all electrical and
electronics installation, maintenance and user requirements as specified by the
manufacturer of systems and fixtures are met in the hospital
·
Implement installations, repairs and
maintenance of electricity systems and appliances, and transmission are
properly adjusted, aligned, supported and graded in the hospital.
·
Undertake repairs, performance
verification testing, acceptance testing, planned preventative maintenance and
electrical safety testing on a wide variety of medical devices in the hospital.
·
Train other staff in use of electric
medical equipment and devices, keeping training records for their appropriate
use, safety and maintenance in the hospital.
·
Report to the Hospital Electrical
Engineer of “out of condition” electronics and electrical appliances for their
requisition and replacement in the hospital.
·
Work in collaboration with the
biomedical staff to service and maintain electrical medical equipment in the
hospital.
·
Wok with the boiler operators in
maintaining all electrical and electronic heating and cooling appliances and
systems in the hospital.
Qualifications
·
Diploma in Electrical and Electronics
with three-year experience or any other relevant field from recognized
institution Engineering or its equivalent from a reputable institution
·
Higher Diploma in Electrical and
Electronics
·
At least three years working
experience as an Electrical/Electronics Technician in reputable organization
·
Computer literate
·
Knowledge of operating procedures
·
Knowledge of relevant professional
standards
·
Professional qualification required
to perform effectively in the role:
·
Registration with relevant
professional body
Soft skills required for the job:
·
Communication skills
·
Organizational skills
·
Observation skills
·
Analytical skills
·
Team player
·
Ability to work odd hours and odd
days
Senior Housekeeper (4 Posts)
Ref:
DCASSH/KIUTRRH/14
(4
Posts)
Department:
Administration
Section/Unit:
Hospitality Services
Reports
to: Housekeeping Supervisor
Direct
Reports: Housekeeper
Job Purpose
Reporting
to the Housekeeping Supervisor, the Senior Housekeeper exists to ensure the
upkeep and cleanliness of the entire hotel. Specifically, a Senior Housekeeping
Supervisor will perform the following tasks to the highest standards of KUTRRH.
Responsibilities
·
Allocate work duties to Team Members
·
Perform routine inspections of all
check out rooms and spot checks of all occupied rooms
·
Report and follow up on any
maintenance defects or other issues
·
Inspect, routinely, service areas,
store rooms and corridors
·
Schedule and supervise deep cleaning
and any other projects
·
Manage and train Room Attendants and
other Team Members to ensure their performance is to the standards required
·
Manage, efficiently, stock control
and the maintenance of equipment
·
Provide excellent Guest service
·
Ensure team members receive work
schedules and are clear on their daily tasks.
·
Oversee the day to day housekeeping
service; checking quality and referring to line manager or trouble-shooting
issues as appropriate.
·
Deliver a full housekeeping and,
where relevant, meals service in accordance with the requirements of the needs
of the resident, care home or unit and the line manager’s direction.
·
Order and control stores and
equipment.
·
Comply with Health and Safety
regulations and legislation at all times, reporting hazardous
·
Undertake elements of induction and
training of all new colleagues
Qualifications
·
Diploma in Hotel Management or other
Services from a recognized institution, and
·
At least two years working experience
as a Senior Housekeeper in reputable organization.
·
Computer literate
·
Knowledge of hospital operations
·
Knowledge of relevant legislations
·
Knowledge of professional standards
Soft skills required for the job:
·
Communication skills
·
Organizational skills
·
Leadership skills
·
Observation skills
·
Analytical skills
·
Ability to work under pressure
·
Ability to work odd hours and odd
days
Housekeeper (10 Posts)
Ref:
DCASH/KUTRRH/14
(10
Posts)
Department:
Administration & Finance
Section/Unit:
Hospitality Services
Reports
to: Floor Supervisor
Kenyatta
University Teaching, Referral & Research Hospital (KUTRRH) is seeking to
recruit highly transformative and dynamic self-driven individuals with a high
degree of integrity, result oriented, demonstrable professionalism, competence
and impeccable capability to fill the following positions within its staff
establishment:-
Job Purpose
Reporting
to the Executive House Keeper, the House Keeper job exists to provide cleaning
services including cleaning all surfaces, arrange furniture, window and door
curtains and other household items in wards, working rooms, corridors and
verandas at KUTRRH
Responsibilities
·
Mop floors and wipe surfaces in
wards, working rooms, verandas, corridors, bathrooms and toilets in the
hospital.
·
Wipe clean walls, ceilings, touchable
electrical appliances, window guards and remove cobwebs from the surfaces in
the rooms in the hospital.
·
Remove and dispose garbage from
wards, examination rooms and other working and living areas of buildings, in
accordance with public health and sanitation policies and practices of the
hospital.
·
Prepare examination beds in
consultation rooms for use by patients in the hospital.
·
Draw window curtains, open and shut
windows in the working rooms, wards, offices and other living areas according
to needs in the hospital.
·
Remove septic materials from the
dustbins of the consultation, injection and dressing rooms, in accordance with
public health and sanitation policies and practices in the hospital.
·
Remove used bedding material, replace
them and hand used ones over to the laundry for cleaning in the hospital.
·
Arrange furniture and other stuff in
the consultation, wards, injection and dressing rooms, waiting rooms, living
areas and verandas in the hospital.
·
Report any broken cleaning tools and
equipment to the Floor Supervisor for the appropriate maintenance action in the
hospital.
·
Obtain cleaning tools, equipment and
materials such as soap, detergents and deodorants from the Floor Supervisor in
the hospital
Qualifications
·
KCSE Certificate with Mean Grade D+
·
Must have at least two years working
experience as a House Keeper in a reputable organization
·
Knowledge of hospital operations
·
Ability to handle cleaning equipment
Soft skills required for the job:
·
Communication skills
·
Observation skills
·
Team player
·
Sense of cleanliness and orderliness
·
Ability to work under pressure
·
Ability to work odd hour and odd day
Housekeeping Supervisor
Ref:
DCASHS/KUTRRH/13
Department:
Administration
Section/Unit:
Hospitality Services
Reports
to: Hospitality Manager
Direct
Reports:
1.
Compound Supervisor
2.
Floor Supervisor
3.
Laundry Supervisor
Job Purpose
Reporting
to the Hospitality Manager, the Executive Housekeeper job exists to oversee,
coordinate and direct all house-keeping service within the KUTRRH.
Responsibilities
·
Establish and implement operational
standards and procedures for the section in collaboration with the public
health and sanitation section of the hospital.
·
Outsource cleaning services from
service providers through service lending agreements in collaboration with the
procurement office of the hospital.
·
Outsource cleaning equipment and
materials for gardens, floors and laundry, in collaboration with the
procurement office of the hospital.
·
Liaise with service lender and
equipment vendors concerning conditions and service provision situations in the
hospital.
·
Ensure that work plans for cleaning
staff are prepared in order to provide effective and efficient cleaning
services in the hospital.
·
Ensure that cleaning services are
well coordinated and satisfactory among the different sections and units of the
hospital.
·
Inspect and certify cleaning services
and works performed to ensure that they meet the established sanitation and
hygiene standards of the hospital.
·
Ensure orientation of outsourced
cleaning staff with the hospital’s policies and procedures so that they can
always act and do their work within the expected sanitation standards of the
hospital.
·
Receive and investigate cleaning
service complaints and feedback from different end users and equipment, and
take corrective action according to the policies and procedures of the
hospital.
·
Inspect and assess physical condition
of hospital facilities in order to determine the type of cleaning work they
require and if they require maintenance from engineering sections of the
hospital.
·
Ensure that cleaning equipment are
always in good conditions for continuous cleaning service provision, and report
any dysfunction to the hospital engineering division of the hospital.
·
Ensure steady supply of cleaning
materials such as soaps, detergents, disinfectants and deodorants for
continuous cleaning services in the hospital.
·
Prepare and disburse reports on
cleaning services and service providers, and cleaning equipment and materials
in the hospital.
Qualifications
·
Diploma in Hotel Management or other
Hospitality Services from a recognized institution.
·
Higher Diploma in Hotel Management or
other Hospitality Management Specializations from a recognized.
·
Bachelors’ Degree in Hotel Management
or appropriate Hospitality services from a recognized institution will be added
advantage
·
At least three years working
experience in a similar role.
·
Computer literate
·
Knowledge of hospital operations
·
Knowledge of relevant legislations
·
Knowledge of professional standards
Soft skills required for the job:
·
Communication skills
·
Organizational skills
·
Leadership skills
·
Observation skills
·
Analytical skills
·
Ability to work under pressure
·
Ability to work odd hours and odd
days
Landscaper (2 Posts)
Ref:
DCSALS/KUTRRH/13
(2
Posts)
Department:
Hospital Administration
Section/Unit:
Hospitality Services
Reports
to: Senior Administrator
Job Purpose
Reporting
to the Senior Administrator, the Landscaper job exists to clean and clear
outdoor water drainage channels and ensure proper drainage at KUTRRH.
Responsibilities
·
Facilitate planting of flowers, trees
and grass in the flowerbeds, lawns, playing fields, grounds and fences within
and around the hospital.
·
Repair flowers and flower fences and
lawns by filling gaps with seedlings and grass carpet in the grounds of the
hospital.
·
Replace old trees, shear flowers and
trees and prune falling branches of trees in the compound of the hospital.
·
Apply manure, mulch, fertilizers, and
dirt to flowerbeds, playing fields, resting and other recreation grounds and
lawns in the hospital.
·
Apply pesticides and rodenticide in
affected areas of grounds, flowerbeds, recreation, resting and playing grounds
in order to control pests and rodents in the hospital.
·
Water seedlings, young trees, flowers
beds, lawns and other trees and seedlings, mow lawns and gardens in the
compound of the hospital.
·
Mow the lawns, rake all sheared grass
and flowers, pruned trees branches, gather and burn it in the designated areas
of the hospital.
·
Sweep grounds, courtyards, walkways
and paths, drives, parking lots, assembly grounds and other outside areas of
the hospital.
·
Dispose all refuse and garbage from
the grounds and gardens appropriately in accordance with the public health and
sanitation policies of the hospital.
·
Clean and arrange sitting and other
outside resting and recreation facilities in the compounds of the hospital.
·
Clear and clean outdoor water
drainage channels and ways to ensure proper drainage, and drain stagnant waters
from the grounds of the hospital.
·
Report any breakdown and other
dysfunctions among gardening and compound cleaning tools and equipment to the
Compound Supervisor in the hospital.
Qualifications
·
BSC in Environmental Horticulture and
Landscaping Technology from a recognized institution
·
At least one year working experience
in landscape installation and maintenance
·
Knowledge of gardening techniques and
plant identification
·
Knowledge of pest management and
basic lawn maintenance
Soft skills required for the job:
·
Communication skills
·
Good team player
·
Sense of cleanliness and orderliness
·
Ability to work on odd hours and odd
days
·
Ability to work in outdoor
environment (sunny, rainy, dusty, noisy)
Tailor (5 Posts)
Ref:
DCAST/KUTRRH/14
(5
Posts)
Department:
Hospital Administration
Section/Unit:
Hospitality Services
Reports
to: Tailoring Supervisor
Job Purpose
Reporting
to the Tailoring Supervisor, the Tailor job exists to provide all tailoring and
dressmaking services including sewing, mending and repairing hospital linen,
uniforms and other clothing needed and used at KUTRRH.
Responsibilities
·
Take orders from the Tailoring
Supervisor and prepare garments and other accordingly for patients and staff in
the hospital.
·
Repair, adjust, alter and mend
garments such as uniforms, aprons, pants, shirts and blouses, gowns and other
clothing for patients and staff in the hospital.
·
Take measurements from patients and
staff and assemble garment parts and join parts with basting stitches, using
needles and thread or sewing machines.
·
Press and iron ready-made garments,
uniforms, gowns, pants, shirts and blouses for patients and staff in the
hospital.
·
Take and record the required
alterations and instructions on tags, and attach them to garments to be
repaired of mended in the hospital.
·
Fit, alter, repair, and make
made-to-measure clothing, according to customers’ and clothing manufacturers’
specifications and fit, and applying principles of garment design,
construction, and styling in the hospital.
·
Develop, copy, or adapt designs for
garments, and design patterns to fit measurements, applying knowledge of
garment design, construction, styling, and fabric in the hospital.
·
Take care of the garment store and
keep its inventory under supervision and instruction of the Tailoring
Supervisor in the hospital.
Qualifications
·
KCSE Certificate with Mean Grade D+
·
Certificate in Tailoring and
Dressmaking or its equivalent from a recognized institution
·
At least two years working experience
as a Tailor or Dressmaker in a reputable organization
·
Ability to operate tailoring equipment
·
Knowledge of hospital operations
·
Knowledge of professional standards
Soft skills required for the job:
·
Communication skills
·
Team player
·
Observation skills
·
Analytical skills
Tailoring Supervisor (2 Posts)
Ref:
DCASTS/KUTRRH/13
(2
Posts)
Department:
Administration
Section/Unit:
Hospitality Services
Reports
to: Executive House Keeper
Direct
Reports: Tailor
Job Purpose
Reporting
to the Executive House Keeper the Tailoring Supervisor exists to supervise and
coordinates activities of workers engaged in operating sewing machines at
KUTRRH
Responsibilities
·
Trains workers by demonstrating work
methods and machine operation
·
Develop, copy, or adapt designs for
garments, and design patterns to fit measurements, applying knowledge of
garment design, construction, styling, and fabric in the hospital.
·
Take and record the required
alterations and instructions on tags, and attach them to garments to be
repaired of mended in the hospital
·
Take measurements from patients and
staff and assemble garment parts and join parts with basting stitches, using
needles and thread or sewing machines.
·
Determining quality control standards
in the hospital.
·
Overseeing production processes.
·
Re-negotiating timescales or
schedules as necessary with the managers.
·
Selecting, ordering and purchasing
materials.
·
Organizing the repair and routine
maintenance of production equipment.
·
Supervising the work of junior staff.
·
Take part in machine selection of the
hospital.
·
Ensure the stitching is of Quality.
·
Estimating negotiating and agreeing
budgets and timescales with clients and managers.
·
Ensuring that health and safety
regulations are met
·
Create a design and pattern by hand
by hand or using computer software
Qualifications
·
Diploma in Sewing & Textile
Design from a recognized institution
·
At least three years working
experience as a Senior Tailor in a reputable hospital
·
Knowledge of a sewing machine
Soft skills required for the job:
·
Communication skills
·
Ability to work under pressure
·
Ability to work odd hours and odd
days
·
Customer service skills
·
Attention to detail skills
Laundry Attendant (20 Posts)
Ref: DCASLA/KUTRRH/14
(20 Posts)
Department: Hospital Administration
Section/Unit: Hospitality Services
Reports to: Laundry Supervisor
Job Purpose
Reporting to the Laundry Supervisor,
the Launderer job exists to provide laundering services including operating
washing or dry-cleaning machines to clean, dry, press and fold cloth-ware at
KUTRRH.
Responsibilities
·
Prepare work-plans and schedules,
allocate work to laundry staff and set laundry production Receive or collect
used up linen for cleaning and record or classify it according to its sources
from different wards and units of the hospital.
·
Sort and classify and mark or tag
dirty linen according to its source in the hospital, type, color and
maintenance specifications for laundering in the hospital.
·
Determine spotting procedures and
proper solvents, detergents and other cleaning materials based on fabric and
stain types in the laundry unit of the hospital.
·
Pre-soak, sterilize, scrub,
spot-clean, and dry contaminated or stained articles, using neutralizer
solutions and portable machines in the laundry unit of the hospital.
·
Spray steam, water, or air over spots
to flush out chemicals, dry material, raise naps, or brighten colors of
garments in the laundry unit of the hospital.
·
Load dry-cleanable garments into
washers or dry-cleaning machines, add detergents and other washing materials
and start washing process in the laundry unit of the hospital.
·
Use other cleaning procedures to
clean and dry non-dry-cleanable linen in the laundry unit of the hospital.
·
Operate machines that comb, dry and
polish furs, clean, sterilize and fluff feathers and blankets, or roll and
package towels in the laundry unit of the hospital.
·
Remove items from washers or
dry-cleaning machines and dry them on cloth lines to reduce excessive moisture
in the laundry unit of the hospital.
·
Collect cleaned and dried up linen,
sort, press and pack according to its source and type, from different wards and
units in the hospital.
·
Perform other special or peculiar
garment maintenance or garment care according to need or manufacturers’
specifications in the laundry unit of the hospital.
·
Liaise with the tailors and
dressmakers to repair and mend torn or replace missing parts of garments during
and after laundering in the laundry unit of the hospital.
·
Maintain dry-cleaning machines and
other laundry equipment, or report their breakdown for repair and maintenance
in the hospital.
Qualifications
·
Certificate in Laundry-related
Housekeeping or Hospitality field from a recognized institution.
·
At least two years working experience
as a Launderer in reputable organization
·
Ability to operate laundry machines
·
Knowledge of hospital operations
·
Knowledge of hospital sanitation
practices
·
Knowledge of professional standards
Soft skills required for the job:
·
Communication skills
·
Team player
·
Observation skills
·
Sense of cleanliness and orderliness
·
Ability to work under pressure
How to Apply
If your background and competencies
match the specifications of any of these posts, please send your
1.
Application Letter,
2.
Curriculum Vitae and
3.
Filled Application Form
Download the Job Job
Application Form.
ONLY via email to recruitment@kutrrh.go.ke
Or hard copies can be addressed to:
The Chief Executive Officer
Kenyatta University Teaching,
Referral & Research Hospital
P.O Box 7674 – 00100 GPO
Nairobi Kenya
The deadline for the receipt of all
applications is Monday 5th August 2019