About us
Penda Health is an award-winning
private company that is transforming healthcare in Kenya by making extremely
high-quality care accessible to every family. Our vision is to be the most
trusted healthcare provider in all of Africa. We were ranked by Brighter
Monday as the best healthcare company to work for in Kenya in 2018!
We currently have 307 staff
operating 14 branches and treating 130,000 patients across Nairobi. By the
end of 2020, we will be operating 50 branches in multiple countries with a
staff of over 1000.
Role Description
We are searching for a receptionist
who can make our patients feel comfortable and satisfied, AND manage all the
front office operations without breaking a sweat.
Key Benefits
·
Learn all about marketing and health
outreach
·
The chance to interact with
people from all walks of life all day long
·
Lots of growth opportunities and
promotions over time(We are a fast growing company)
Responsibilities
·
Provide patients with a delightful
experience at Penda Health.
·
Keep track of all patient records and
data – using paper and computer-based record systems.
·
Keep track of all cash and payment
records. Issuing patients with accurate receipts every time.
·
Build a wonderful relationship with
every team member at Penda to ensure that everyone is ready to help each other
and that conflicts don’t linger.
·
Grow Penda’s patient numbers through
proactive efforts in the community and through ensuring that patients are
received to Penda in a positive way.
·
Build an open community at the clinic
where everybody is ready to learn from each other’s feedback and that from our
patients.
Qualifications
·
Basic Computer skills
·
Excellent communication skills fluent
in Swahili and English.
·
Must have spent some time
doing community-based projects/work or worked in customer service
before.
Salary and Benefits
·
Starting base salary is
dependent on experience and qualifications
·
Strong benefits package including
full medical cover for inpatient and outpatient for your whole family
·
Lots of opportunities for growth over
time
Work
Hours & Location
·
52 hours per week with 2 days off per
week.
·
Our Medical Centres (Umoja, Kayole,
Githurai 45, Embakasi, Huruma, Pipeline, Zimmerman, Kahawa West, Tassia,
Githurai 44 and Kangemi,Alsoaps and Lucky summer and Sunton).
As we are growing fast and hire lots
of clinical coordinators, we are accepting applications on a rolling basis.
Candidates who apply earlier will be given priority.
