Team Leader (Agribusiness)
Reporting directly to the Sales and Distribution Manager the job holder will be the main point of contact on
Digi farm and matters in Region. The individual leads a team of Extension
Officers, Telesales and Brand Ambassadors (on need basis).
Business Process Transformation Lead
Program Manager
Description
We are pleased to announce the
following 2 year Contract Opportunity in the M-Agribusiness
Department within the Enterprise Business Unit. In keeping with our current business needs, we are
looking for persons who meets the criteria indicated below:
Detailed Description
Responsibilities
·
Work closely with Leadership to
develop Agribusiness strategy and come up with an execution plan;
·
Develop a production manual for the
different value chains the department is engaging in;
·
Manage the Performance and engagement
of the extension officers on ground entire region by developing SMART Key
Performance Indicators (KPIs) which should be reviewed on a regular basis in
accordance to the Organizations’ policy;
·
Upskill the Agribusiness team in the
region with the relevant extension trainings and ensure that they are properly
updated on any changes;
·
Carry out periodic market
intelligence and stay updated on competitor activities to gain insights on
developing Agribusiness services;
·
Ensuring that grievances aired out by
farmers through the Extension Officers, Depots and Telesales team are escalated
and resolved to the satisfaction of the farmers;
·
Keeping track of what is happening at
every depot in the region through extension officers.
·
Carry out periodic training for all
stakeholders related to agriculture and communicate the same information to
extension officers;
·
Keep track of monthly mystery
shopping reports done at our depot outlets, farm inputs, Loan records, and
ensure that all audit queries are resolved conclusively;
Qualifications
·
Experience in Agronomy and extension
work for different agricultural value chains.
·
At least a Degree or Diploma in
Agronomy Agribusiness related field
·
2-3 years of work experience in
Agriculture or related field
·
Knowledge of Safaricom products and
services.
·
Experience in managing a team of
extension officers
Additional information
As part of the interview process
external candidates should prepare the following documentation which will be
required at a later stage based on your performance in the interviews.
·
An updated CV with contacts of three
referees, 2 who must be professional and must have supervised you at some
point, the other referee can be a colleague in the same professional field.
·
Kenyan Certificate of Good Conduct
(Less than 1 year old) or a receipt of the same from the CID pending release of
the hardcopy document.
·
Clearance certificate from a
reputable Credit Reference Bureau (CRB)
·
University Degree Certificate/ Letter
of Completion from University in case you have not received your degree
certificate.
·
Copy of your National ID/Passport
Business Process Transformation Lead
Description
We are pleased to announce the
following vacancy for a Business
Process Transformation Lead within
the Financial Operations department. In keeping with our current business needs, we are
looking for a person who meets the criteria indicated below.
Brief Description
Reporting to the Senior Manager – Financial Systems & Processes, the position holder will provide Lean Six Sigma
expertise and closely work with Service Delivery teams to coach, mentor and
deliver continuous improvement projects leading to improvement in Key
Performance Indicators – NPS, Efficiency, Effectiveness, Revenue, Cost or any
other business critical metrics
Responsibilities
·
Provide Lean Six Sigma expertise
& knowledge to people leading Lean Six Sigma or continuous improvement
projects
·
Conduct workshops and brainstorming
sessions to proactively and reactively generate ideas – build & maintain
Book of Opportunities for Finance division
·
Design, define, measure & report
KPIs basis process requirements
·
Support maintaining L5 process
documentation for every process (core responsibility lies with the Service
Delivery teams)
·
Mentor and coach Lean Six Sigma project
leads
·
Conduct Lean Six Sigma trainings
·
Establish benefit capture mechanism
which is formal & auditable
·
Establish Lean Six Sigma
certification roadmap for individuals with service delivery & functional
teams
·
Manage & delivery on Stakeholder
expectations
·
Establish & follow escalation
process in case of deviation from the overall strategy & plan
·
Establish feedback mechanisms &
improvement projects for external stakeholders like dealers, vendors etc.
·
Driving automation programs like
macro based, robotics process automation, system changes etc.
Qualifications
·
Bachelor’s degree in a relevant
discipline
·
Certified Six Sigma Black Belt with
6-8 years in driving continuous improvement and change management programs
·
Preferably 2-4 years in a finance /
accounting company or work profile
·
Demonstrate proficiency in project
management skills and competencies
·
Ability to critically analyse
processes and systems for enhancement of efficiencies and effectiveness
·
Demonstrate analytical skills and
ability to monitor and explain trends and variances
·
Ability to meet strict deadlines
·
Ability to relate well with both
internal and external customers and work in teams
·
Leadership skills and ability to
train others and enhance their skills and competencies
Additional information
As part of the interview process
external candidates should prepare the following documentation which will be
required at a later stage based on your performance in the interviews.
·
An updated CV with contacts of three
referees, 2 who must be professional and must have supervised you at some
point, the other referee can be a colleague in the same professional field.
·
Kenyan Certificate of Good Conduct
(Less than 1 year old) or a receipt of the same from the CID pending release of
the hardcopy document.
·
Clearance certificate from a
reputable Credit Reference Bureau (CRB)
·
University Degree Certificate/ Letter
of Completion from University in case you have not received your degree
certificate.
·
Copy of your National ID/Passport
Program Manager
Description
Department Description
Reporting to the Senior Manager PMO,
the position holder will coordinate and manage the delivery of Complex
Information, Communications and Technology solutions for Safaricom projects.
This role will be responsible for kick off, execution, implementation and
closure of Sprints, Projects and Programs.
Responsibilities
·
Assist in the definition of project
scope and objectives, involving all relevant stakeholders and ensuring
technical feasibility
·
Develop a detailed project plan to
monitor and track progress
·
Manage changes to the project scope,
project schedule and project costs using appropriate verification techniques
·
Measure project performance using
appropriate tools and techniques
·
Report and escalate to management as
needed
·
Manage the relationship with the
client and all stakeholders
·
Perform risk management to minimize
project risks
·
Create and maintain comprehensive
project documentation
·
Track project performance,
specifically to analyze the successful completion of short and long-term goals
·
Meet budgetary objectives and make
adjustments to project constraints based on financial analysis
Qualifications
·
Bachelor’s degree with a technical
discipline or equivalent experience
·
5+ years of relevant work experience
in technical program/project management in a consumer electronics environment
·
Experience defining projects,
collecting requirements, writing detailed functional and test specifications,
coordinating efforts to scope, schedule and deploy new features sets.
·
Experience analyzing cost/benefit of
feature selection
·
Demonstrable experience in project
management
·
Certification in project management
e.g. PRINCE 2/ PMP/SCRUM.
