Nyati Sacco
Job Title: Teller
Job Title: Teller
Position Summary: The Tellers are responsible for
providing exceptional customer service including efficient and accurate
transaction Processing.
Key Duties & Responsibilities
·
Accept Cash deposits, loan payments,
process cheque and savings account withdrawals.
·
Balance cash drawer in accordance
with Sacco procedures and regulations
·
Process cash and salary advances.
·
Assist in ordering, receiving,
verifying, and distributing cash.
·
Answer customer inquiries and refer
customers to the proper service area for issues that cannot be resolved at the
teller line.
·
Providing additional products
including P.O.S services and MPESA.
·
Assist customers in accessing safety
deposit boxes.
·
May be responsible for bank opening
and/or closing.
·
Maintains the highest level of
confidentiality with all information obtained.
·
Promotes the SACCO products and
services.
·
Represent the Sacco in a manner that
maintains and expands positive relations with all Members, potential Members
and co-workers.
·
Perform as a team member in
allocating and coordinating the work flow.
·
Contribute to the fulfillment of
department and company objectives and goals.
·
Comply with all department and Sacco
policies, procedures and regulations.
·
Other duties as assigned.
Knowledge, Skills & Abilities
·
Bachelor’s degree in Cooperative
Management or related field.
·
Must have Teller experience
·
Excellent customer service skills,
attentiveness, information retention, tact and diplomacy in dealing with both
Members and employees.
·
Mathematical skills.
·
Strong communication &
organizational skills.
·
Detail oriented, high degree of
accuracy.
·
Competence with computers, telephone,
10 key calculator and other office machinery
·
Ability to work in a fast-paced
environment & under pressure as needed.
·
The ability to make sound decisions.
This may include making on-the-spot decisions regarding member transactions;
weighing member satisfaction issues with the Sacco’s exposure to loss or fraud
and the ability to think through and rationalize decisions.
How to Apply
All interested candidates are requested to read the attached job description and send their application to jobs@nyatisacco.co.ke by Friday 10th May 2019.
All interested candidates are requested to read the attached job description and send their application to jobs@nyatisacco.co.ke by Friday 10th May 2019.
Please mark the job title as your
subject on the application letter and attach testimonials and a detailed CV
indicating your current and expected pay.
Male candidates are highly encouraged
to apply.