NGO Jobs in Kenya - AAH-I

Job Opening: Livelihoods Coordinator – Kakuma

Action Africa Help International (AAH-I) is a regional African-led non-governmental organisation that supports livelihood-challenged communities in East and Southern Africa to sustainably improve their well-being and standard of living.

With Country Programmes in South Sudan, Kenya, Somalia, Uganda, Zambia and recently in Djibouti, AAH-I has over 25 years’ experience working with communities in conflict and post-conflict situations, including refugees, internally displaced people and host communities.

More recently AAH-I has expanded its activities to work with other marginalised communities, including pastoralists and people living in informal urban settlements.

Department: Livelihoods

Reports to: Area Manager

Liaises with: Monitoring and Evaluation Officer and Logistics Staff

Duty Station: Kakuma, Kenya

Job Summary: The Livelihoods Coordinator is responsible for designing, coordination, implementation, monitoring and follow up of AAHI livelihoods programming. He/she will ensure project achieves its overall goal in conformity to policies and guidelines.

Duties and Responsibilities

Strategic and program planning

·         Develop, coordinate, plan, implement, monitor and report on AAHI Livelihood operations

·         Based on existing assessments, he/she will design interventions, strategies and plans for the implementation of livelihood programmes;

·         Identify innovative/alternative livelihood approaches

·         Lead in developing new sustainable livelihood initiatives/proposals and fundraising relating recovery and development response;

Coordination

·         Participate in the Livelihoods inter-agency working groups, joining technical task forces as needed

Program Implementation, monitoring and reporting

·         Ensure continuous capacity building among staff in handling the Livelihood programming.

·         Undertake regular field/onsite visits to ensure technical support to livelihood staff and proper monitoring of the activities’ implementation plan

·         Provide regular updates on progress to Area manager and other team members

·         Ensure donor and agency compliance is met at all levels of project/program management cycle

·         Review and endorse relevant financial and narrative reporting on all livelihood interventions.

·         Provide overall budget monitoring, financial management and expenses control including compliance with minimum AAHI and donor requirements.

·         Ensure lessons learned are documented, shared and reflected in program planning and decision making

·         Ensure transparency and accountability tools, processes and mechanisms to affected communities are in place

·         Work with M&E team to ensure M&E plan is being implemented, data is being collected from the field and regular reports are being produced

MINIMUM PERSONAL SPECIFICATIONS

Minimum qualifications required

·         Bachelor’s degree or equivalent qualifications in Social Sciences, Project Management, Agriculture, Business Administration or relevant discipline with further training in management

·         At least 7 years of progressive responsible programme, of which at least 2 years closely related to implementing camp management activities or community settlements.

·         Master’s degree in Project Development and Management, Proposal Writing, Business Incubation, Agribusiness, Business administration or equivalent preferable.

Minimum relevant experience required

·         Demonstrate impeccable top level negotiation and persuasive skills in programming with donors while appreciating the desired flexibility.

·         Relevant experience in business or market/economic development

·         Relevant experience in agricultural production, market assessments, rural market linkages, and capacity building in value chains

·         Experience in training field team

·         Experience in implementing livelihood intervention in camp setting

·         Demonstrated strengths in relationship management; able to work with diverse groups of people in multicultural, team-oriented environment.

Desirable Skills

·         Project management field experience.

·         Knowledge and exposure to the social and cultural values of the region concerned.

·         Proficiency in local language(s).

·         Skilled in influencing and obtaining cooperation of individuals not under supervisory control; able to manage long-distance relationships to achieve results

Additional Skills & Competences

·         Communicational skills (written and spoken)

·         Organisational and managerial skills

·         ICT speciality (email, Spread-sheets, MS-word, Databases, job-related software, etc).

·         Team-work and participation

·         High level of self-supervision and ability to take initiative

·         Degree of accuracy and attention to detail

·         Technical side of the job (numeracy, report-writing, critical thinking, leadership, etc).

·         INGO experience and understanding of humanitarian sector

Job Opening: Monitoring and Evaluation Officer – Kakuma

Action Africa Help International (AAH-I) is a regional African-led non-governmental organisation that supports livelihood-challenged communities in East and Southern Africa to sustainably improve their well-being and standard of living.

With Country Programmes in South Sudan, Kenya, Somalia, Uganda, Zambia and recently in Djibouti, AAH-I has over 25 years’ experience working with communities in conflict and post-conflict situations, including refugees, internally displaced people and host communities.

More recently AAH-I has expanded its activities to work with other marginalised communities, including pastoralists and people living in informal urban settlements.

Department: Livelihoods and Logistics Support

Reports to: Area Manager

Liaises with: Livelihood Coordinator, Senior Business Incubation Officer and Logistics Officer

Duty Station: Kakuma, Kenya

Job Summary: The Monitoring and Evaluation Officer will be responsible for the monitoring and ensuring high quality and timely inputs, and for ensuring that the project maintains its strategic vision and that its activities result in the achievement of its intended outputs in a cost effective and timely manner.

The M&E officer will be responsible for designing and implementing the M&E activities of the Project; assisting the Area Manager in preparing Quarterly/Annual reports on project progress and will monitor the project activities on a regular basis, developing and maintaining the MIS of the Project and will be responsible for the collection & analysis of different data in relation to the project activities.

The Monitoring and Evaluation Officer works in close collaboration with Livelihood coordinator and Senior Business incubation officer, Logistics team, Government officials, private sector, non-government and civil society organizations.

Duties & Responsibilities

·         Ensure continuous capacity building among staff in handling the Livelihood programming.

·         Ensure donor and agency compliance is met at all levels of project/program management cycle

·         Monitor all project activities, expenditures and progress towards achieving the project output;

·         Develop and strengthen monitoring, inspection and evaluation procedures

·         Recommend further improvement of the logical frame work;

·         Develop monitoring and impact indicator for the project success;

·         Monitor and evaluate overall progress on achievement of results;

·         Monitor the sustainability of the project’s results;

·         Provide feedback to the Area Manager on project strategies and activities;

·         Suggest strategies to the Area Management for improving the efficiency and effectiveness of the project by identifying bottlenecks in completing project activities and developing plans to minimize or eliminate such bottlenecks;

·         Report monthly, quarterly, half-yearly and annual progress on all project activities to the Area Manager

·         Conduct capacity assessment on existing monitoring and evaluation system Develop indicators and a monitoring strategy for the project;

·         Provide inputs, information and statistics for quarterly, annual and other reports to AAHK Project Management Team and UNHCR and other donors;

·         Participate in annual project reviews and planning workshops and assist the Project Manager in preparing relevant reports;

·         Support monitoring and evaluation of the effects and impact of the project;

·         Assist in coordinating across the available components of the Project to ensure effective implementation of M&E/MIS;

·         Assist the project personnel with M&E tools and in supporting them in their use. Perform other duties as required;

Measurable Outputs and Performance Indicators

·         Preparation of monthly MIS reports;

·         Assist the Project Manager in preparing other relevant reports;

·         Organize and conduct training on M&E/MIS for project and government staff

·         Assist Project Manager in the preparation of reports on the findings and lessons learned from project innovations;

·         Provide input and update information related to project outcome in UNDP and GOB website;

·         Assist Project Manager in preparing monthly and quarterly reports on project progress based on MIS reports on project activities;

·         Prepare Issues Log and Risk Log for the project;

·         Develop M&E system for the Project and for the government counterpart/stakeholders;

·         Prepare and maintain M& E data base

MINIMUM PERSONAL SPECIFICATIONS

Minimum qualifications required

·         Bachelor’s degree or equivalent qualifications in Monitoring and Evaluation, Project Management, Agriculture, Business Administration or relevant discipline with further training in management

·         At least 5 years of progressive responsible programme Monitoring and Evaluation, of which at least 2 years closely related to implementing camp management activities or community settlements.

·         Master’s degree in Project Development and Management, Proposal Writing, Business Incubation, Monitoring and Evaluation, Business administration or equivalent preferable.

Competencies and Desirable Skills

·         Demonstrates integrity by modelling the AAH-I and UNHCR’s values and ethical standards

·         Promotes the vision, mission, and strategic goals of AAH-I

·         Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability

Functional Competencies:

·         Organises and accurately completes multiple tasks by establishing priorities while taking into consideration special assignments, frequent interruptions, deadlines, available resources and multiple reporting relationships

·         Plans, coordinates and organises workload while remaining aware of changing Priorities and competing deadlines

·         Establishes, builds and maintains effective working relationships with staff and clients to facilitate the provision of support

Knowledge Management and Learning

·         In-depth knowledge on MIS, M&E and development issues

·         Excellent knowledge of monitoring and the application of methodology: Good understanding of capacity assessment methodologies; excellent ability to identify significant capacity building opportunities;

·         Excellent communication skills (written and oral): Sensitivity to and responsiveness to all partners, Respectful and helpful relations with donors and project staff.

·         Ability to lead implementation of new systems (business side), and affect staff behavioural/ attitudinal change

Self-Management

·         Focuses on result for the client

·         Consistently approaches work with energy and a positive, constructive attitude

·         Demonstrates strong oral and written communication skills

·         Remains calm, in control and good humoured even under pressure

·         Demonstrates openness to change and ability to manage complexities

·         Responds positively to critical feedback and differing points of view

·         Solicits feedback from staff about the impact of his/her own behaviour

Additional Skills & Competences

·         Communicational skills (written and spoken)

·         Organisational and managerial skills

·         ICT speciality (email, Spread-sheets, MS-word, Databases, job-related software, etc).

·         Team-work and participation

·         High level of self-supervision and ability to take initiative

·         Degree of accuracy and attention to detail

·         Technical side of the job (numeracy, report-writing, critical thinking, leadership, etc).

·         INGO experience and understanding of humanitarian sector

Job Opening: Savings and Credit Officer – Kakuma

Action Africa Help International (AAH-I) is a regional African-led non-governmental organisation that supports livelihood-challenged communities in East and Southern Africa to sustainably improve their well-being and standard of living.

With Country Programmes in South Sudan, Kenya, Somalia, Uganda, Zambia and recently in Djibouti, AAH-I has over 25 years’ experience working with communities in conflict and post-conflict situations, including refugees, internally displaced people and host communities.

More recently AAH-I has expanded its activities to work with other marginalised communities, including pastoralists and people living in informal urban settlements.

Department: Programmes

Reports to: Senior Business Incubation Officer

Liaises with: Monitoring and Evaluation Officer and Logistics Staff

Duty Station: Kakuma, Kenya

Job Summary: Support the economic empowerment among PoCs in refugee camps and Host communities of Turkana west through business incubation aimed at increasing their income for self-reliance, through training, value chain development, linkage and access to markets with a special emphasis on development of a sustainable savings and credit system.

Duties & Responsibilities

Project Planning and design

· Lead a bottom up approach to designing of economic empowerment interventions responsive to context within refugee camps and host community
· Design or review training manuals to aid in delivery of the intervention
· Develop project Economic Empowerment work plan
· Develop and maintain relevant database and serve as a hub of data required by stakeholders
· Incorporate workable empowerment model in new projects.

Value chain development

· Assess the current prevailing conditions among SMEs in regards to Business development
· Develop upstream and downstream linkages for SMEs
· Support coaching, mentorship and business incubation of SMEs.
· Review a TWICS business model and link it with SACCO structures, business development plans, training manuals, model enterprises, enterprise development protocols, and communication and sponsorship protocols.
· Oversee Implementation of the economic empowerment design and link it with other Cash based interventions being implemented within UNHCR
· Monitor, evaluate and improve the economic empowerment interventions
· Develop replication plans to a wider geographical scope
· Support development of business start-ups to caregivers.
· Promote roll-out of products to the target communities and ensure set targets are met

Project implementation and training

· Conduct PoC businesses needs assessment across target areas in refugee camps and host community
· Conduct trainings to target group on savings, loans and business development skills
· Support PoCs in development, review and evaluate business plans to ensure viability and sustainability of businesses
· Coordinate identification & transfer of appropriate technologies and innovations to target groups.
· Forge partnerships within the project sites for the attainment of project goals.
· Collaborate with partners in corporate mobilization and service delivery.
· Engage business mentors and coaches to mentors and support individuals PoCs to enhance their business performances
· Promote and disseminate relevant market information to the identified enterprises; and

Project Monitoring & Evaluation

· Compile reports (narrative and data) and submit them to the Project Officer (M&E) as per the set deadlines
· Participate in the design, data collection and analysis of surveys and routine
· Ensure proper documentation and dissemination of lessons learnt
· Evaluation of all project interventions conducted.

Expected Outcomes

· Target PoCs among refugees and Host community of Turkana west are organized into groups and undertaken through various economic strengthening trainings
· PoCs exhibit self-reliance witnessed through increased income at Household level as a results various trainings customized to meet their needs, savings, access to business capital, and livelihoods diversification.
· PoC data base maintained and serve as a hub of relevant data that can be shared by required stakeholders
· 5 business associations formed and linked into a savings and credit society model for the purposes of sustainability
· Business community meetings held on monthly basis informs provides lessons learnt and this is incorporated address livelihoods barriers among targets groups
· 5 business associations are formed and organized into one savings and credit scheme
· Training manuals are developed and shared across the consortium partnership for approval and mainstreaming into market based approach to economic strengthening and livelihoods resilience

Personal Specifications

· A Minimum of a Bachelor’s degree in Social Sciences preferably in Entrepreneurship, Economics, Marketing, Commerce, SMES and any other relevant field
· Diploma in Co-operative development is desired.

Knowledge and skills

· Strong analytical and operational knowledge of Small and Medium business, start-ups and SME business expansions needs;
· Be an excellent facilitator and can create partnerships within the project area.
· Understanding of SME business procedures including: business legal and regulatory systems, financing, human resources, IT needs, operations and sales, and marketing, financing options
· Excellent written and verbal communication skills in English, a keen eye for details, good presentation and interpersonal skills and excellent report writing skills. e. People management skills as well as mentorship experience and capability.
· Experience of working with rural communities, displaced populations, illiterate/semi-illiterate group etc is highly desired

Additional Skills & Competences

· A minimum of three years training experience in the field of economic empowerment, group formation, SACCO development and Business incubation
· Ability to work with a team, foster a team approach and incorporate capacity building activities into the program
· Ability to analyse and utilize program development gaps for designing Programs

Job Opening: ICT Innovation Technician – Kakuma

Action Africa Help International (AAH-I) is a regional African-led non-governmental organisation that supports livelihood-challenged communities in East and Southern Africa to sustainably improve their well-being and standard of living.

With Country Programmes in South Sudan, Kenya, Somalia, Uganda, Zambia and recently in Djibouti, AAH-I has over 25 years’ experience working with communities in conflict and post-conflict situations, including refugees, internally displaced people and host communities.

More recently AAH-I has expanded its activities to work with other marginalised communities, including pastoralists and people living in informal urban settlements.

Department: Programmes

Reports to: Senior Business Incubation Officer

Liaises with: Area Manager, Kakuma LMIS ICT officer and HQ System Developer

Duty Station: Kakuma and Kalobeyei Settlement, Kenya

Job Summary: The ICT and innovation officer will support in the Business incubation center in Kakuma which is aimed at stimulating, growing and launching early-stage, technology and innovation based business and other enterprises. Its vision is to create globally competitive businesses and ICT based enterprises.

Duties and Responsibilities

1. Conduct day to day business advisory support to incubated businesses

2. Facilitate the Growth Wheel tool interventions or any related business development tools

3. Facilitate business compliance support to pre-incubated businesses

4. Facilitate and conduct capacity building workshops for the Incubates

5. Develop a client overview dashboard

6. Facilitate funding support for incubated companies through public and private sector funding mechanisms

7. Develop, and regularly update a database of the incubation portfolio

8. Regularly collate and consolidate reporting KPIs from incubated businesses

9. Participate in outreach programmes

10. Participate in ED/ESD internal and external projects

11. Undertake any other duty as assigned by the Line Manager

12. To keep up to date with the latest IT developments, legislative changes and strategic business requirements in order to develop relevant systems with a commitment to service delivery, total quality management and value for money.

13. To proactively support system upgrades in line with relevant deadlines and to maintain databases and information in accordance with the IT Security Policy, ensuring adherence to the Data Protection Act and information security principles.

14. To assist with the day to day running of all relevant ICT systems including (but not exclusively):

·         Providing support for user calls, investigating and resolving issues and liaising with PUM expert and other contractors where required;

·         Designing, developing and testing reports or other methods of data summary to meet the information needs of users and management using a range of relevant business applications;

·         Developing complex letters, forms and other outputs as required;

·         Configuring applications as requested by system users;

·         Carrying out testing of application functionality as required and following upgrades;

·         Monitoring and maintaining all relevant interfaces.

ICT Support Tasks;

·         Provides assistance in the use of personal computer hardware, software, and specialized

·         Operates a multi-platform computer environment or monitors the production scheduling, execution, and successful completion of production jobs for the Business Incubation;

·         Sets up and configures Business Incubation desktop computers and peripherals.

·         Installs software and installs and repairs hardware and peripherals for the Business Incubation unit;

·         Tests programs, Troubleshoots, diagnoses problems, implements corrective action procedures within prescribed guidelines and/or escalates to other technical resources as appropriate;

·         Maintains Business Incubation systems, databases and social media web pages;

·         Designs and produces basic reports for Business Incubation;

·         Sets up and submits production jobs and edits and debugs computer output;

·         Transfers computer files between platforms; Provides basic troubleshooting, repair and maintenance for computer equipment (e.g. microcomputers, disk drives, and laser printers) and may assist with testing personal computers and peripherals on a network to diagnose, hardware versus software problems;

·         Acts as a customer liaison for the Business Incubation computing operation, communicating, resolving, and/or;

·         Contributes to unit goals by accomplishing related duties as required.

Required qualifications, competences and experience

·         Relevant Degree in ICT, Computer Science etc/ Diploma in computer design and innovation with 3-5 years’ experience in IEC materials design.

·         Advanced notions in computer literacy / data processing (Word, Excel, Access).

·         Housing management specific software, i.e currently Northgate Housing.

·         Business Intelligence; PLSQL; Oracle; SQL Server; Web Technologies; ASP.net; Microsoft SharePoint.

·         Document Management Systems.

·         Working with a diverse range of customers.

Other knowledge, additional competences

·         Matric; Facilitation; Presentation; Programming techniques and Databases.

·         To be able to demonstrate an understanding of what equality and diversity means in the workplace.

·         Project management skills.

Application Instructions

Interested candidates should email application letters and CVs (with 3 referees) addressed to recruitkenya@actionafricahelp.org to be received by 2nd May, 2019.

The email Subject Line must show the job title of the position applied for.

AAH-K is an equal-opportunity employer.

We thank candidates for their high interest in the opportunities we publish on our website.

Due to the high number of applications we receive, we will only get back to shortlisted candidates.

AAH-K does not charge a fee at any stage of the recruitment process nor does it use recruitment agents.

Selection will be done on a rolling basis.