One Acre Fund
Job Title: Kenya Field Operations Associate
The Kenya Field Division is the
largest team at all of One Acre Fund and plays a crucial role in achieving this
goal. We seek to design and execute the program at a high level across Kenya.
As the direct service providers, we provide the highest quality service to each
and every farmer while ensuring that we are working efficiently in a way that
allows us to have the right forward-thinking plans to serve future farmers for
years to come.
Job Title: Kenya Field Operations Associate
Job Summary: Seeking a strategically minded
results oriented professional with experience in people facing work to join our
Field Staff Management team in Kenya.
Job Description: One Acre Fund
Kenya is now our largest and fastest-growing country of operation. Our vision
for 2030 is to end hunger in Kenya and provide a pathway to prosperity for
every farming community in the nation.
Responsibilities include, but are not limited to:
People Management
·
The Field Division consists of over
100 HQ-based staff members, and another 2,600 field staff operating in our core
working areas. Program Associates have the opportunity to hold many different
management roles, from managing a sub-team of 20 call agents to managing an
area expert with whom they jointly implement improvement projects. These
different management challenges provide a lot of different opportunities for
associates to build their own management capacity and become important force
multipliers.
·
Specific management tasks include
facilitating impactful weekly check-ins with all reports, holding bi-annual
coffee chats with all members of the team in their reporting lines, conducting
bi-annual performance reviews for all staffers, and supporting on the creation
and tracking of development areas through tools like development plans and
promotion plans. The Field Division has the tradition of growing its staff in a
way that allows them to continually take on additional responsibilities and be
ready for exciting new challenges, within the department itself or One Acre
Fund in general.
·
The Field Program Associate is
responsible for ensuring that all team members in their reporting line receive
the support they need to complete their project goals, while simultaneously
supporting their professional development and providing them with stretch
opportunities to grow their careers at One Acre Fund.
Project and Portfolio Management
·
In the Field Division, team members
take on specific improvement projects, in addition to their functional
portfolio management responsibilities. This allows the team member to oversee
excellent design and execution while also making specific actionable changes
and improvements. This allows our team to not only serve our current farmers
with excellence but also set the table for us to better serve future farmers.
·
Sample projects include:
1. Tablet Transition: Technology offers a lot of opportunities to a
disperse field program, such as OAF’s. This project would set the entire field
staff up to receive tablets, train staff how to use them, and then strategize
how to leverage their versatility to improve program outcomes. This project
could have amazing gains for operations and efficiency. We see tablets as
fundamentally changing the way that we implement our program. The owner of this
project would have substantial opportunities to affect the future of the
program.
2. Field Team Management Support and Training: With over 2,900
field staff for the 2020 season, we need to provide team members with the right
management techniques and skills. This exciting portfolio will have the
opportunity to have direct management over district performance improvement
efforts and professional development curricula. This project is an excellent
opportunity to take the team from good to great and really make an impact on
the Kenya Field team.
3. Service Delivery: One key to OAF’s success is our aptitude in
delivery and customer service. It is vital that we continue to improve upon
this strength and make the last mile of delivery as successful as possible.
This project owner would oversee all of the field-facing aspects of delivery
and be responsible for the systematic improvement of our customer experience.
We see this area as crucial to remaining committed to our value of putting
farmers first and setting the stage for positive future growth.
4. Field Staff Strategy and Research: With a remote based team, OAF
Kenya is always looking for improvements to hiring and promotions, team
management and administrative functions. The person that oversees this project
work will have the opportunity to think creatively about some of the most
important management issues in the international development sector.
·
Excellent Deliverables, Flexibility,
and Timeliness
1. As a Field Program Associate, your work will be seen by
thousands of staff members and possibly hundreds of thousands of farmers. This
means the standards that you are held to is high. After 6 months, you are
expected to oversee excellent design and execution, with little oversight from
your direct manager.
2. Deliverables should be easily understood by all and be able to
convey complex ideas in limited space.
3. The Field Division works within the time constraints of the
field program. This occasionally means quick pivots. All members of the team
are expected to hit agreed upon timelines and be prepared to pivot priorities,
based on field needs.
Leadership
Strategy & Vision
·
Contribute to setting Annual
Objective Key Results (OKRs), and responsible for the execution and follow up
of all OKRs under your functional area of work
·
Measure progress against goals,
regularly report on progress, and hold the team accountable to prioritizing and
delivering results in key strategic areas.
·
Set annual Kenya strategy for your areas
of work
·
Carefully manage the budget of all
project work. Prioritize and plan projects to make smart spending decisions and
track budgeting on spends to ensure that the project remains on track or
additional spends are planned for and approved.
Communication
·
Proactively and effectively
communicate up to country leadership, down to departments, and across to other
sets of leaders plans, goals and progress for your area of work.
·
Ensure team members are collaborating
effectively with individuals, teams, and divisions outside of the department.
Set-up appropriate systems of communication to keep everyone moving together,
particularly through recurring meetings and strategy sessions
·
Participate in global Field
Operations (FOPs) work and collaborate with other country programs.
Career Growth and Development
We have a strong culture of constant
learning and we invest in developing our people. You’ll have weekly check-ins
with your manager, access to mentorship and training programs, and regular
feedback on your performance.
We hold career reviews every six
months, and set aside time to discuss your aspirations and career goals. You’ll
have the opportunity to shape a growing organization and build a rewarding
long-term career.
Qualifications
We are seeking multiple exceptional
professionals with 2+ years of work experience and ideally a demonstrated
passion for our mission.
Candidates who fit the following
criteria are strongly encouraged to apply:
·
Strong work experiences. Examples
include demanding professional work experience, or successful entrepreneurial
experience, e.g. starting a field program in a developing country, leading a
conference, starting a business, solid Volunteer Service Organization
accomplishments (VSO, Peace Corps, JICA, etc).
·
Ability to come up with innovative
and creative solutions to challenges – an entrepreneurial mindset is a strong
asset.
·
Strong project management skills. We
are looking for someone who can plan and execute trial/pilot plans on tight
schedules.
·
Exceptional analytical skills, able
to work with quantitative and qualitative information, exercise judgment, and
make decisions in the context of uncertainty, and use data effectively to drive
strategy.
·
At a minimum, a Bachelor’s degree is
required for this position with strong demonstrated previous work experience.
·
Demonstrated leadership experience at
work, or outside of work, enthusiasm for learning, and openness to feedback.
·
Ability to build teams and
collaborate with colleagues from diverse backgrounds.
·
Humility. We are looking for
passionate professionals who combine strong leadership skills with good humor,
patience, and a humble approach to service to join our growing family of
leaders.
·
Language: English required, knowledge
of Swahili useful.
Preferred Start Date: As Soon As Possible
Compensation: Commensurate with experience
Benefits: Health insurance, housing, annual
flights and other quality of life benefits
Sponsor International Candidates: Yes. East Africans are strongly encouraged to apply.
Location: Kenya
Application link: https://grnh.se/083693c31
Closing date: 06/02/2019
One Acre Fund never asks candidates
to pay any money or pay for tests at any stage of the interview process.
Official One Acre Fund emails will always arrive from an @oneacrefund.org
address. Please report any suspicious communication here.