Lipa Later
Job Title: Customer Relations Officer
To ensure our clients receive nothing
short of the best quality and variety in the market, we have partnered with
several organizations including Samsung East Africa, Anisuma, Oppo Kenya,
Infinix, Startimes, Saruk, Tile and Carpets, House Wife’s Paradise.
Job Title: Customer Relations Officer
Company Information: Lipa Later is a consumer finance organization leveraging
financial inclusion by allowing people to pay for otherwise unaffordable smart
devices and other consumer items in affordable monthly instalments.
We are looking to hire an intuitive,
energetics, experienced and aggressive individual for our customer relations
officer role.
Could this be you!
The role will include the following
responsibilities:
1. Promote the company’s products to
existing and potential clients.
2. Process client applications
3. Achieve monthly sales targets
4. Effectively manage and expand the
relationships with existing clients and bringing in new clients from existing
eco-system.
5. Resolve client queries in a timely
and appropriate manner.
6. Manage a team of Field based Sales
Executives
7. Build and maintain an excellent
work environment for the team to develop individual potential and achieve
demanding targets.
8. Submit weekly progress reports.
9. Forecast sales targets and ensure
they are met.
Qualifications
·
Must have a Diploma/Bachelor’s degree
·
Good knowledge of
microfinance/insurance industry with at least 2 years’ experience
·
Excellent communicator, Confident,
Energetic, motivated, and detail oriented
·
People Management Skills
·
A creative and proactive approach
towards challenges
·
Ability to influence and build
relationships at all levels
·
Independent, resourceful and
possesses high drive to excel
·
A high sense of responsibility,
accuracy, and commitment
All written applications and CVs
should be submitted via the email below:
careers@lipalater.com