Co-operative Bank Kenya
Product Manager – Open Banking (Open APIs)
Product Manager – Open Banking (Open APIs)
As a customer-centric financial
institution, we strongly believe in providing highly personalised services.
To better serve our customers, we are
on the lookout for highly motivated and results-oriented individuals with a
wide degree of creativity and an edge for product innovation and enhancement.
He/she should also demonstrate
initiative, good interpersonal and communications skills and most importantly,
commitment in providing quality customer service.
If this sounds like you then look no
further; Co-operative Bank of Kenya, “The Kingdom Bank” is the ideal place for
you, here, it can only get more exciting for you; as you get to stretch
yourself to new horizons, with opportunities at every step of your career!
Reporting to the Head – E-Channels
and E-Commerce, the role holder will be responsible for Open Banking API
propositions and will lead the ideation, conceptualization, implementation,
management and enhancement of the Open Banking (APIs) strategy, programs,
initiatives, research and projects i.e. successfully Open Banking (APIs)
product delivery from concept to commercialization.
The Role
Specifically, the successful
jobholder will be required to:
·
Lead in new product development and
implementation i.e. the conceptualization of new ideas, researching, and
evaluating them objectively from a market and financial standpoint.
·
Manage the entire development process
from conceptualization, design, delivery, launch and return on investment.
·
Promote product awareness via
appropriate internal training and marketing as well as ensuring overall
attainment of all cash management sales target.
·
Regularly review and monitor the sale
of Open Banking (APIs) to current and prospective customers of the Bank in
order to generate maximum income and return on investment.
·
Develop all customer wireframes and
user cases, ensure optimal level of customer services, analyze all customer
requirements, monitor all requests, and manage all defects in products for all
monthly releases.
·
Administer and approve all final new
product delivery and recommend improvements to all products and prepare all
business requirements documents and ensure compliance to all product schedule
and coordinate with departments to provide an effective interface.
·
Collaborate with information
technology and business units to deliver all releases, prepare work schedule
for all projects, and provide support to all strategies to achieve all
marketing strategies.
·
Effectively determine Open Banking
(APIS) strategy and pricing to expand market share.
·
Effectively segment the target
market, gather market intelligence and identify opportunities for the bank to
position Open Banking (APIs) in the market.
Skills, Competencies and Experience
The successful candidate will be
required to have the following skills and competencies:
·
A Bachelor’s degree in a Business or
Information Technology related field.
·
5+ years of experience in business
management/product development & management/ system analysis in the
financial sector.
·
Experience in regional APIs delivery
with extensive knowledge in Open Banking.
·
Excellent knowledge of operational
and systems user requirements for financial products.
·
Commercial awareness to understand
and apply commercial and financial principles to business thinking.
·
Sound understanding of marketing
principles, ideally backed with suitable experience.
·
Knowledge and effective application
of all relevant banking strategies, policies, processes, procedures, guidelines
and project management methodology and to consistently achieve required
compliance standards or benchmarks.
How to Apply
If you are confident that you fit the
role and person profile and you are keen to add value to your career then
please forward your application enclosing detailed Curriculum Vitae to
jobs@co-opbank.co.ke indicating the job reference number PMO/CIB/2019 by 4th
February, 2019.
Alternative Channels Manager – Co-operatives Banking
Do
you find yourself captivated by emerging technologies, always wanting to learn
more and gain exposure in the technology and business fields?
Are
you a strong contributor with an agile mindset and an eye for detail and
quality where swift solutions and customer satisfaction are the priority?
If
yes, then look no further; Co-operative Bank of Kenya, “The Kingdom Bank” is
the ideal place for you, here, you will find growth opportunities at every step
of your career.
We
are looking for an experienced professional and innovative individual with
imagination and determination to deliver a clear vision and first class
services. If you are customer oriented and have experience in the financial and
technology sectors specifically in implementation of Sacco products, this is an
opportunity for you.
This
position within the Co-operatives Banking division will give you the
opportunity to impact the over 10 million members of the Co-operative Movement
as well as give you a chance to make highly valuable contributions as a member
of the bigger Co-operatives Division, leveraging on technology to deliver best
service, solutions and a memorable experience to our customers.
Reporting
to the Director – Co-operatives Banking Division, the role holder will be
responsible for developing, scaling up and supporting channels solutions for
cooperatives sector to ring fence the sector for Non Funded Income and
liabilities growth in tandem with the emerging digital trends.
The
role holder will also be required to drive innovation in the cooperatives
sector and maintain solid relationship and partnership with clients, and stake
holders on channels
The Role
The
successful jobholder will be expected to:
·
Spearhead the implementation of the
digital strategy for Co-operatives.
·
Lead the innovations framework of the
Division in tandem with the bank’s overall innovation strategy.
·
Lead Channels development and support
for the co-operative sector and support the channels to run optimally.
·
Scale up existing channels in tandem
with the current clients’ needs and sector trends.
·
Develop ideas into products to enable
the Bank stay ahead of competition.
·
Drive penetration and utilization of
the channels through client hand holding, training, marketing and promotion,
ensuring successful implementation of the sector’s products / projects.
·
Collaborate with our ICT, Wholesale
Banking, Vendors and Fintech organizations to support and derive maximum
benefits from the channels.
·
Be the point of contact with critical
partners/stakeholders to give input/requirements for any projects involving the
sector’s products.
Qualifications, Skills & Attributes
The
successful jobholder will be required to possess the following qualifications:
–
·
A Bachelor’s degree in a Business
related field from a recognized university.
·
A minimum 3 years relevant experience
in relationship management. Experience working with the Co-operatives will be
an added advantage.
·
A minimum 2 years relevant experience
business and product development in the financial industry.
·
A proven record of successful
business development initiatives particularly within the Co-operatives sector.
·
Good accounting knowledge especially
understanding the preparation of financial statements, ratio analysis and
interpretation.
·
Good knowledge of the Co-operative
Sector with a good understanding of the different types of cooperatives.
·
Excellent communication &
inter-personal skills as well as the capability to understand, manage, deploy
and support several products.
·
Demonstrated leadership, people
management, and project management skills
How to Apply
If
you are confident that you fit the role and person profile and you are keen to
add value to your career then please forward your application letter enclosing
detailed Curriculum Vitae to jobs@co-opbank.co.ke indicating the job reference
number ACM/CBD/2019 by 30th January, 2019.
Relationship Manager – Corporate Banking (Chinese Speaking)
Are
you a Chinese-speaking sales driven individual, passionate about business
development, building and creating value for client relationships?
Are
you looking for an exciting and challenging opportunity to build and grow the
Chinese business portfolio in a Bank that promotes individual excellence and
mutual respect in a team-driven culture with a key focus on social empowerment?
The
Co-operative Bank of Kenya, “The Kingdom Bank” is the place for those looking
to these new frontiers.
We
are seeking to recruit an experienced professional and innovative individual
with great drive as well as determination to deliver a clear vision and
world-class client services to the Chinese Business segment.
If
you have an excellent sales track record in this area with solid credit
experience, this opportunity could be your next career move.
The
Chinese-speaking Relationship Manager will be charged with the responsibility
of establishing and deepening value driven cordial banking relationships with
all clients within the target market segment.
He/she
will aim to increase the Bank’s visibility among the Chinese business clients,
to provide client-focused solutions and work closely with product teams to
identify more innovative products and services to meet the needs of the Chinese
business segment as required.
The Role
Specifically,
the successful jobholder will be required to:
·
Develop an intimate understanding of
the Chinese markets, industry and business; understand the needs and ways of
working, business practices and market conditions affecting the long term
sustainability and viability of the business and sector.
·
Formulate acquisition strategies of
obtaining new clients and nurture the relationships especially those in the
Chinese segment to ensure that the Bank maximizes on the Business potential /
wallet size of the customer ensuring that they enjoy the highest standards of
service.
·
Develop forecasts and execute
strategies on how to grow the liabilities, forex turnover & income, trade
finance business secured by cash margins, cash management business through the
use of cards and growth to boost the bank’s profitability.
·
Establish partnership with various
Chinese associations and develop and package winning value propositions
targeting major relationships with huge potential for stable deposits, quality
asset offerings and substantial non -funded income opportunities.
·
Provide specialist input on specific
products and product mix for the Chinese business segment at the appropriate
time and level in order to create solutions which effectively satisfy client
needs.
·
Proactively monitor markets and
pre-empt risks for both the Bank and the client with timely identification of
potential problem accounts and formulating appropriate risk mitigating
strategies
·
Keep abreast of developments in the
market; be aware of projects to be carried out by parastatals, government
ministries and developmental agencies and their various sources of funding with
a view to market for collection business from cash rich corporates with large
collections volumes.
Desired Skills and Experience
·
A Bachelor’s degree in Business
related field: Marketing, Economics, Business Administration, Finance,
Accounting, or any other relevant field from a recognized university.
·
Fluent speaking and writing in
Mandarin and English language.
·
A good understanding of the Chinese
culture and work ethics preferably having studied, worked and lived in China.
·
A minimum 3 years’ experience as a
Relationship Manager preferably managing corporate and institutional clients.
·
Knowledge of various products and
services targeting Chinese business segments.
·
Knowledgeable in structuring and
execution of Trade Finance transactions and experience in corporate lending.
·
Excellent understanding of credit,
business and industry-associated risks profile of diverse industries.
·
Analytical and presentation skills
for pitching proposals and responses to Request For Proposals and for preparing
complex credit applications
How to Apply
If
you are confident that you fit the role and person profile and you are keen to
add value to your career then please forward your application enclosing
detailed Curriculum Vitae to jobs@co-opbank.co.ke indicating the job reference
number MRM/CIBD/2019 by 01st February, 2019.
We
are an equal opportunity employer.
