Job Vacancy: Retail
Sales Assistant
City Walk is a registered company in Kenya and has been in operations since 1991 with 26 branches. City Walk specializes in selling of elegant, unique and stylish footwear, bags, clothes and leather items.
Overview of Position: It is the responsibility of the Sales Assistant include, but are
not limited to provide prompt, attentive and knowledgeable assistant to all
clients, support the staff in order to achieve and surpass goals, and to insure
the highest standards of client service are maintained at all times.
City Walk is a registered company in Kenya and has been in operations since 1991 with 26 branches. City Walk specializes in selling of elegant, unique and stylish footwear, bags, clothes and leather items.
We are seeking for experienced
candidates for the position of sales assistants who will be placed in our
branches to sell the company products such as shoes, clothes and perfumes.
Core Responsibilities:
Sales Performance
·
Develop sales technique to insure
maximum performance
·
Identify and meet clients’ needs
·
Utilize all available sales tools to
increase business and improve results
·
Overcome client objections and offer
alternatives
·
Comply with all sales related
policies and procedures
·
Utilize suggestive selling techniques
to maximize and accessorize a sale
·
Close the sale and monitor all
details alterations, shipping, delivery and special client requests
·
Collaborate with all associates to
achieve departmental and store goals
·
Attend all meetings and seminars to
insure knowledge to provide maximum results
·
Minimizes returns
Product Knowledge
·
Possess an in-depth knowledge of the
merchandise
·
Consistently seek to increase product
knowledge
·
Maintain a keen interest in the
fashion industry and market trends
·
Utilize product knowledge to increase
sales
·
Identify fit/product concerns in a
timely manner
·
Have an understanding of competitors’
products
Client Service
·
Provide the highest level of client
service
·
Maintain constant floor presence to
assist clients
·
Acknowledge all clients
·
Develop rapport with clients
·
Build and maintain repeat clientele
·
Maintain consistent communication
with clients
·
Resolve all client problems and
complaints quickly and effectively insure management involvement when
appropriate
·
Identify and implement new ways of
increasing client base
·
Monitor client purchases and client
database
·
Insure complete client satisfaction
through to client use of purchase
Selling Floor
·
Participate in merchandising moves
and maintain merchandising directives
·
Possess a basic understanding of the
company’s visual and merchandising standards and philosophy
·
Understand merchandise themes to
convey to clients
·
Return all items, clean and well
maintained, to their correct place
·
Participate in keeping the selling
floor and merchandise clean and organized
·
Participate in insuring the correct
visual image is reflected on the floor at all times
Inventory
·
Possess thorough knowledge of stock
location and organization both on and off the selling floor
·
Participate in inventory control by
insuring tickets and sensors on all garments
·
Participate in inventory, cycle
counts and stock rotations as requested
Human Resources
·
Be aware of and abide by all Human
Resources policies and procedures
·
Assume responsibility to insure all
personal personnel information is provided and updated and thoroughly abide by
Employee Handbook
·
Complete all Human Resources
paperwork in a timely manner
·
Adhere to work schedule, inclusive of
time and attendance
·
Maintain consistent standards of
image and grooming at all times
·
Attend and participate in all
training and development seminars, programs and meetings
Loss Prevention
·
Be aware of potential risk to the
company and all associates in relation to theft, shrinkage and breakage and
inform the appropriate person
·
Respect and abide by all Loss
Prevention policies, procedures and directives
·
Report any and all health or safety
concerns to the appropriate person and contribute to a safe environment
Point-of-Sale
·
Possess a thorough understanding of
all point-of-sales policies and procedures
·
Collaborate with point-of-sale staff
to insure all client information is gathered and correctly processed
·
Respect and abide by all register
policies and procedures
·
Effectively utilize style locator and
customer profile systems
Inventory/Receiving
·
Respect and abide by all
inventory/receiving policies, procedures and directives
·
Collaborate with inventory/receiving
staff to insure client service standards of delivery and shipping
Qualifications:
·
Basic understanding of sales
principles and customer service practices
·
Proven 2-3 years working experience
in retail sales/Perfume
·
Proficiency in English
·
Track record of over-achieving sales
quota
·
Solid communication and interpersonal
skills
·
Customer service focus
·
Friendly, helpful, confident and
engaging personality
·
Basic administration skills
·
Degree/ Diploma or certificate in any
discipline
We
seek to recruit a qualified and able Stock Analyst for the business.
Role Description
Stock
analyst must monitor and anticipate the rate of sale for each type of product offered
by a business. As a stock analyst, you will make sure that your company’s
distribution centers and warehouses maintain inventory levels necessary to meet
projected sales demands.
Your
daily duties may include writing stock reports, performing cycle counts, and
determining periodic asset valuations. The job requires advanced organization
skills, as analysts must keep several databases and spreadsheets detailing the
various elements and aspects of inventory.
Another
important aspect of your job as a stock analyst involves researching past sales
trends and staying informed of current sales trends that may influence
inventory demand.
You
may also oversee the level of incoming products and ensure that it stays
balanced with the level of outgoing products. You may also be in charge of
performing yearly audit functions and proving that all products were bought,
handled and sold in compliance with rules and regulations.
Job Roles
·
Stock analysts analyze inventory
statistics. This includes performing financial analytics to determine which
products are selling the most and which are under-performing.
·
They also document inventory
discrepancies, such as missing or mislabeled items.
·
Inventory analysts perform regular
inventory counts and verify the numbers against shipping and receiving logs.
·
The analyst will write regular
inventory reports detailing inventory counts, discrepancies, and other
statistical data.
·
Compiles and maintains records of
quantity, type, and value of material, equipment, merchandise, or supplies stocked
in establishment: Counts material, equipment, merchandise, or supplies in stock
and posts totals to inventory records, manually or using computer.
·
Compares inventories to office
records or computes figures from records, such as sales orders, production
records, or purchase invoices to obtain current inventory.
·
Verifies clerical computations
against physical count of stock and adjusts errors in computation or count, or
investigates and reports reasons for discrepancies.
·
Compiles information on receipt or
disbursement of material, equipment, merchandise, or supplies, and computes
inventory balance, price, and cost.
·
Prepares reports, such as inventory
balance, price lists, and shortages.
·
Prepares list of depleted items and
recommends survey of defective or unusable items.
·
Also act as a merchandiser from time
to time
·
Any other duties as assigned.
Qualifications
·
Degree in Supply Chain, Finance,
Economics or Mathematics
·
Must have experience of at least 3
years as an Inventory or Stock Analyst preferably in retail business or retail
fashion business.
·
Good Business acumen and analytics
·
Merchandising experience will be
added advantage.
Core Skills
·
Good Analytical Skills
·
Detail Oriented/Attention to details
·
Ability to Multitask
·
Tech Savvy- Computer Skills
·
Good communication Skills-Verbal and
Written
·
Mathematical skills
·
Problem solving skills
·
Business skills
·
Time management skills
·
Report writing skills
Job Vacancy: Head of Sales
City
Walk is a registered company in Kenya and has been in operations since 1991
with 26 branches. City Walk specializes in selling of elegant, unique and
stylish footwear, bags, clothes and leather items.
The
Head of Sales is responsible for overseeing all sales activities of the company
and managing the sales teams.
Duties of the Head of Sales
·
Motivating the sales team to achieve
the best results possible.
·
Setting activity and revenue targets
for members of the sales team.
·
Continual training and development of
all members of the sales department.
·
Attending key meetings with members
of the sales team.
·
Working on account management plans
with the sales account managers.
·
Manage Marketing budget and assist
with Marketing of company products
·
Identifying key areas for improvement
in the sales process.
·
Spotting market opportunities for new
customers.
·
Attending monthly meetings with other
senior members of the business.
·
All aspects of recruitment and
selection for the sales department.
·
Attending industry events and
conferences to generate new business leads.
·
Acting as a spokesperson for the
organization at sales events and conferences.
·
Networking with other directors in
order to generate new business for the company.
·
Monthly reporting on sales
performance against budget and reporting on variances.
·
Identify new ways of generating
incremental revenue/minimizing expenses for the organization.
·
Establishes sales objectives by
forecasting and developing annual sales quotas for regions and territories;
projecting expected sales volume and profit for existing and new products.
Background of the Head of Sales
·
Degree in business management
·
Previous 2-4 years’ experience
successfully managing sales teams ideally from a RETAIL FASHION INDUSTRY.
·
Professional sales training would be
a strong advantage.
·
Proven track record of achieving
targets and driving sales growth in a business.
·
Strong leadership skills and an
ability to inspire sales teams.
·
Self-motivated with high energy sales
drive.
·
Proven track record of closing
business by building quality client relationships.
·
Creativity to structure mutually
beneficial deals.
·
Excellent, proven cold call skills.
·
Ability to handle multiple tasks and
prioritize goals.
·
Excellent communication skills, both
oral and written.
·
Ability to work some evenings and
weekends, based on business needs.
If
you qualify for the above role, kindly send your CV to hr@citywalk.co.ke.
Position
will be open until filled.
Only
SHORTLISTED candidates will be contacted.